Broken hub on Blu Ray from Best Buy
#1
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Broken hub on Blu Ray from Best Buy
I recently purchased a 2-DVD edition on Blu Ray at Best Buy. After I opened it I noticed one of the discs was loose on a broken hub. I live out of town (50 miles) away and wonder if they will exchange it or perhaps give me a new Blu Ray case? I haven't played either discs yet but fortunately they look OK.
Also does any one make replacement Blu Ray cases to sale?
Also does any one make replacement Blu Ray cases to sale?
#2
DVD Talk Legend
Re: Broken hub on Blu Ray from Best Buy
I recently purchased a 2-DVD edition on Blu Ray at Best Buy. After I opened it I noticed one of the discs was loose on a broken hub. I live out of town (50 miles) away and wonder if they will exchange it or perhaps give me a new Blu Ray case? I haven't played either discs yet but fortunately they look OK.
Also does any one make replacement Blu Ray cases to sale?
Also does any one make replacement Blu Ray cases to sale?
As for getting a new copy with a receipt, it shouldn't be a problem, but YMMV depending on who you run into. When I bought Zodiac (HD-DVD) a while ago at BB, the hubs were shattered and the discs were sliding around. With the receipt, the CS associate was fine with me replacing it for a new copy in store.
#3
DVD Talk Platinum Edition
Re: Broken hub on Blu Ray from Best Buy
www.sleevetown.com sells replacement Blu-Ray cases. Also Ebay is a good place to check.
As for getting a new copy with a receipt, it shouldn't be a problem, but YMMV depending on who you run into. When I bought Zodiac (HD-DVD) a while ago at BB, the hubs were shattered and the discs were sliding around. With the receipt, the CS associate was fine with me replacing it for a new copy in store.
As for getting a new copy with a receipt, it shouldn't be a problem, but YMMV depending on who you run into. When I bought Zodiac (HD-DVD) a while ago at BB, the hubs were shattered and the discs were sliding around. With the receipt, the CS associate was fine with me replacing it for a new copy in store.