WBArchive order problems
 

Have other encountered similar problems with orders from WBArchives? Neither of my last two orders shipped in spite of charges placed against my card. Most recenltly I placed an order on Feb. 3 to be shipped 2nd Day Air. On Feb. 9 I rec'd a notice that it had shipped but no tracking number was given. I began calling on Feb. 15 and was told they had no record of a tracking number and would get back to me. They didn't When I called again today they still had no record. They said they would reship. Since this is the second srcrewed up order in a row I just asked for a refund. This was not in their realm of possibilities. I will now be contacting my charge card company.
There are lots of things that tempt me in the WBArchive catalog but doing business with them is not worth the frustration.

Re: WBArchive order problems
 

I ordered once from them but mine were shipped free and it was standard shipping which took about 5 days or so to get to me. It also stated that it would take them about 5-7 or so to manufacture the discs.
Sorry to hear about your problem but why do you pay extra for 2 day shipping when it already takes almost a week before items can be shipped out to you?

Re: WBArchive order problems
 

I wouldn't have paid for 2nd day air but it was a free 2nd day shipping offer. Ground or air they have NO record of a tracking number and still will not refund.

Re: WBArchive order problems
 

I've placed a couple orders from them with no problems. Sorry about your bad experience.

Re: WBArchive order problems
 

That's weird. I had a couple of cracked cases in my order of 5 movies and they gave me like a 5% or 10% credit for my troubles. Strange that you are having a hard time with them. Any 2nd day shipper uses tracking numbers. Don't give up until you get somebody on the phone that can help you.