Woman Arrested for using Gift Cards at Best Buy
#26
DVD Talk Hero
Re: Woman Arrested for using Gift Cards at Best Buy
Sue the shit out of Best Buy, and get those dipshit cops fired.
Last edited by Josh-da-man; 02-07-10 at 05:08 PM. Reason: typo
#28
DVD Talk Hall of Fame
Re: Woman Arrested for using Gift Cards at Best Buy
Actually, the police are empowered (SUPPOSEDLY BY US) to "protect & serve". I'm far more pissed about them not handling this properly (a couple hours time? Tough shit for them. Do the fucking job!) than I would be about them spending the time to get to the bottom of it. Their lack of initiative regarding their sworn duties is the real pisser here. Sue their asses off, and maybe even (hopefully!) get some new fucking policy enacted. Jesus Christ, people better start standing up for themselves, 'cuz the pigs sure ain't gonna.
#29
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Thanks. Then the blame does shift back to the Best Buy cashier who provided the wrong information to Amex. (I now see this was also quoted in an above post I seem to have missed.) I still maintain that the cashier was right to find the situation curious; three gift cards and one doesn't have raised numbers? That's odd. And, as others have pointed out, I'm sure Amex's Indian representative on the phone didn't clarify matters much.
I also still maintain that the police acted appropriately. Someone remarked about how one person using a few cards isn't a likely example of fraud. That's awfully presumptuous. For instance, you're assuming that the singular purchase at Best Buy is the only fraudulent transaction the hypothetical thief is making; he or she could very easily be going from store to store using fraudulent cards.
Consider also that the user may very well be entirely innocently unaware that there is a matter with the cards he or she is trying to use. If they originated from an illegal source, though, not only are they still stolen property, but they need to be traced to the supplier. (Have you never seen The Sopranos?!)
I also still maintain that the police acted appropriately. Someone remarked about how one person using a few cards isn't a likely example of fraud. That's awfully presumptuous. For instance, you're assuming that the singular purchase at Best Buy is the only fraudulent transaction the hypothetical thief is making; he or she could very easily be going from store to store using fraudulent cards.
Consider also that the user may very well be entirely innocently unaware that there is a matter with the cards he or she is trying to use. If they originated from an illegal source, though, not only are they still stolen property, but they need to be traced to the supplier. (Have you never seen The Sopranos?!)

No, it's not odd. A majority of gift cards are now made without raised numbers. This is Best Buy's fault for not informing/educating their employees.
Second, I have about 8 different Best Buy and AE gift cards (2 with raised numbers, 2 without raised numbers) accumulated over the last couple years. The Best Buy cashier is supposed to automatically assume I'm committing a fraudulent act for using assorted gift cards? No offense, but that's just absurd, and quite frankly, stupid.
I don't blame the police for investigating and doing their job, but Best Buy suffered from an all around case of fail on this one.
#31
DVD Talk Legend
Re: Woman Arrested for using Gift Cards at Best Buy
Also, the past few times I wanted to buy a gift card they wouldn't let me pay for it with another credit card. It either had to be a bank (debit) card, cash or check. The only time I haven't had a problem is buying a Best Buy gift card using my Best Buy credit card. At Wal-Mart they wouldn't let us buy one of the Visa gift cards and pay for it with our Visa credit card. The lady specifically said that they don't allow it because there has been a lot of fraud.
#32
DVD Talk Platinum Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Best Buy or local loser police should/will be picking up the bill of what they owe her for her trouble.
Im saying maybe...6 digits perhaps. I hope so.
Just plain idiotic
Im saying maybe...6 digits perhaps. I hope so.
Just plain idiotic
#33
Moderator
Re: Woman Arrested for using Gift Cards at Best Buy
As a sidenote, these credit card gift cards may seem like a good idea on paper, but if you've ever had the misfortune of receiving one they're nothing but a huge pain in the ass.
Please don't give these as a gift if you can avoid it. Unless it's for somebody you hate, I suppose.
Please don't give these as a gift if you can avoid it. Unless it's for somebody you hate, I suppose.
#34
DVD Talk Platinum Edition
Re: Woman Arrested for using Gift Cards at Best Buy
As a sidenote, these credit card gift cards may seem like a good idea on paper, but if you've ever had the misfortune of receiving one they're nothing but a huge pain in the ass.
Please don't give these as a gift if you can avoid it. Unless it's for somebody you hate, I suppose.
Please don't give these as a gift if you can avoid it. Unless it's for somebody you hate, I suppose.
I have a business and after christmas I had a regular customer come in and used a gift card. I ran it, didnt take, ran it again, nothing.
I asked him if he got it activated, he thought it already should be, but he called the number on the back...sure enough not activated.
He spent the next 15 minutes activating this bloody card, they were asking for EVERYTHING possible. Just crazy! they ARE a Pain
#35
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Wow, what a crazy situation. Also glad she is filing suit. What retail associate is trained to be Matlock on the spot? Most of the time associates are trained to either call for a Manager/Supervisor, apologize that the card is not going through and have the customer call Customer Service (if a Check or Card is declined for whatever reason), or if it does go through mention a description to your Manager or Supervisor on duty.
That store is going to be minus a couple employees very soon
That store is going to be minus a couple employees very soon

#36
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Are you serious? 
No, it's not odd. A majority of gift cards are now made without raised numbers. This is Best Buy's fault for not informing/educating their employees.
Second, I have about 8 different Best Buy and AE gift cards (2 with raised numbers, 2 without raised numbers) accumulated over the last couple years. The Best Buy cashier is supposed to automatically assume I'm committing a fraudulent act for using assorted gift cards? No offense, but that's just absurd, and quite frankly, stupid.
I don't blame the police for investigating and doing their job, but Best Buy suffered from an all around case of fail on this one.

No, it's not odd. A majority of gift cards are now made without raised numbers. This is Best Buy's fault for not informing/educating their employees.
Second, I have about 8 different Best Buy and AE gift cards (2 with raised numbers, 2 without raised numbers) accumulated over the last couple years. The Best Buy cashier is supposed to automatically assume I'm committing a fraudulent act for using assorted gift cards? No offense, but that's just absurd, and quite frankly, stupid.
I don't blame the police for investigating and doing their job, but Best Buy suffered from an all around case of fail on this one.
#37
Premium Member
Join Date: Jan 2000
Location: Grazing in a field somewhere...
Posts: 22,407
Received 327 Likes
on
230 Posts
Re: Woman Arrested for using Gift Cards at Best Buy
When I worked in big box retail, we were taught to do excatly what the cashier did. Call the number on the back of the card. What teh cashier saw was a credit card with one number printed on teh front of the card, and another encoded on the magnetic stripe. This SCREAMS fraud. And when he called AMEX and the CSR confirmed it for him, that was it. The cashier and the store did everything correct with the information they had at the time. So did the cops for that matter.
#38
DVD Talk Special Edition
Thread Starter
Join Date: Oct 2002
Location: East Coast
Posts: 1,270
Likes: 0
Received 0 Likes
on
0 Posts
Re: Woman Arrested for using Gift Cards at Best Buy
this could've simply have been cleared up in the store, probably with a second phone call to confirm the cards. but the store and the cops felt the need to escort her in cuffs to "clear this up".
#39
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Yeah, I know they weren't Best Buy gift cards....
I stated I have four AE (American Express) gift cards, two with raised numbers and two without.
#40
DVD Talk Legend
Re: Woman Arrested for using Gift Cards at Best Buy
Note to self: Don't use AmEx gift cards or $2 bills at Best Buy.
http://www.wnd.com/news/article.asp?ARTICLE_ID=43685
In spoiler tags due to the length:
http://www.wnd.com/news/article.asp?ARTICLE_ID=43685
In spoiler tags due to the length:
Spoiler:
#41
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
Commenting on the incident, Baltimore County police spokesman Bill Toohey told the Sun: "It's a sign that we're all a little nervous in the post-9/11 world."
#42
DVD Talk Limited Edition
Re: Woman Arrested for using Gift Cards at Best Buy
They found this out after the fact. At the time they did everything correct with the information they had.
Last edited by jjcool; 02-09-10 at 11:45 AM.
#43
DVD Talk Legend
Re: Woman Arrested for using Gift Cards at Best Buy
Gift card fraud is rampant in my BBY district. I'm sure it is elsewhere as well. We're on constant red alert (and thankfully, we haven't been wrong yet).
The cops, however, should have done a bit more research. At my old store last year on Black Friday, we had a lady come in and try to use a check to purchase a big purchase. All signs pointed to it being a fake check. The cops came, did some research on their side, and let the woman go. That's how this situation should have been handled.
Yes, it's the employees fault for giving the wrong information over the phone if that's what happened.
It's also the father's fault for being so lazy that he would give his daughter an AMEX giftcard for Christmas.
The cops, however, should have done a bit more research. At my old store last year on Black Friday, we had a lady come in and try to use a check to purchase a big purchase. All signs pointed to it being a fake check. The cops came, did some research on their side, and let the woman go. That's how this situation should have been handled.
Yes, it's the employees fault for giving the wrong information over the phone if that's what happened.
It's also the father's fault for being so lazy that he would give his daughter an AMEX giftcard for Christmas.
#44
DVD Talk Legend
#45
Suspended
Join Date: Oct 2003
Posts: 3,598
Likes: 0
Received 0 Likes
on
0 Posts
Re: Woman Arrested for using Gift Cards at Best Buy
Gift card fraud is rampant in my BBY district. I'm sure it is elsewhere as well. We're on constant red alert (and thankfully, we haven't been wrong yet).
The cops, however, should have done a bit more research. At my old store last year on Black Friday, we had a lady come in and try to use a check to purchase a big purchase. All signs pointed to it being a fake check. The cops came, did some research on their side, and let the woman go. That's how this situation should have been handled.
Yes, it's the employees fault for giving the wrong information over the phone if that's what happened.
It's also the father's fault for being so lazy that he would give his daughter an AMEX giftcard for Christmas.
The cops, however, should have done a bit more research. At my old store last year on Black Friday, we had a lady come in and try to use a check to purchase a big purchase. All signs pointed to it being a fake check. The cops came, did some research on their side, and let the woman go. That's how this situation should have been handled.
Yes, it's the employees fault for giving the wrong information over the phone if that's what happened.
It's also the father's fault for being so lazy that he would give his daughter an AMEX giftcard for Christmas.
#46
DVD Talk Hall of Fame
Re: Woman Arrested for using Gift Cards at Best Buy
#47
DVD Talk Limited Edition
#48
DVD Talk Legend
Re: Woman Arrested for using Gift Cards at Best Buy
The giftcard comment was a joke. Get over it.
The $2 bill comment was honest - that's a douchebag move.
#49
DVD Talk Hall of Fame
#50
DVD Talk Hall of Fame
Re: Woman Arrested for using Gift Cards at Best Buy
The $2 bill thing sounds a bit worse for Best Buy than the AMEX cards. In both cases, though, I don't get how they deserve more blame than the cops. Let's say in the AMEX case that the cashier did in fact give AMEX the wrong number. Shouldn't a cop have made the same call and been able to sort it out in a matter of minutes? Unless, of course, someone fucked up on AMEX's side as well. And with the $2 bills, it really seems like the cops could've sorted it out very quickly and without handcuffing the dude.