DVD Talk Forum - FYE.com return policy

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Kal Varnsen

12-04-08 06:00 AM

FYE.com return policy

Does fye.com let you return items to their stores? I didn't see any info about this on their website.

rich-y

12-04-08 11:32 AM

It's there, but you have to dig around for it:

http://www.fye.com/helpcenter.htm?file=help_returnitem

Kal Varnsen

12-05-08 05:12 AM

Quote:

Originally Posted by rich-y (Post 9110979)

It's there, but you have to dig around for it:

http://www.fye.com/helpcenter.htm?file=help_returnitem

Yeah, but it says nothing about returning things to stores. Seems like they would say if you can or can't.

bearkiss

12-06-08 09:06 AM

I've previously been told by staff at fye that they're completely separate entities and you can not return .com orders to a store even with the receipt!

rich-y

12-06-08 09:55 AM

Quote:

Originally Posted by bearkiss (Post 9115503)

I've previously been told by staff at fye that they're completely separate entities and you can not return .com orders to a store even with the receipt!

This is what I've also heard.

But, it'd probably be quicker if you called one of their stores and asked rather that waiting for an answer here. Sorry.

DiedLaughing

12-15-08 10:34 PM

You can return to any TransWorld Ent. store, if they give you a hassle just talk to their manager.

WEEDEDOUT

12-16-08 02:58 PM

got the answer?

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