Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

When does the Borders/Amazon partnership end?

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

When does the Borders/Amazon partnership end?

Old 02-12-08, 10:58 AM
  #51  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
I placed an order last night. It's now in the shipping soon stage and my gift card was charged for the entire amount. As of right now, Borders is still in cahoots with Amazon.
Old 02-12-08, 02:59 PM
  #52  
DVD Talk Limited Edition
 
Join Date: Feb 2000
Posts: 7,337
Likes: 0
Received 1 Like on 1 Post
Sorry for the false alarm.
Old 02-14-08, 11:56 AM
  #53  
DVD Talk Legend
 
Join Date: Feb 1999
Location: Chicago, IL
Posts: 24,933
Received 264 Likes on 167 Posts
Originally Posted by Peep
Technical glitch or the beginning of the end? I get this message when checking any of my Borders GC balances:

Important Message -
Your account balance is currently unavailable. Please try back later.
I don't get what connection you were trying to make.

Even if the Borders/Amazon partnership ended--or even if it NEVER existed--how would that have ANY bearing on a gift card value that you could presumably use in a Borders B&M store?

Isn't there an 800-number on the back? I'm sure if you call, you'll see your gift card is fine and dandy.
Old 02-14-08, 02:29 PM
  #54  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
Originally Posted by GuessWho
I don't get what connection you were trying to make.

Even if the Borders/Amazon partnership ended--or even if it NEVER existed--how would that have ANY bearing on a gift card value that you could presumably use in a Borders B&M store?

Isn't there an 800-number on the back? I'm sure if you call, you'll see your gift card is fine and dandy.
I think what Peep meant is that he tried to check his Borders balance on the Amazon site and he couldn't get his balance on the Amazon site.
Old 02-14-08, 04:24 PM
  #55  
DVD Talk Limited Edition
 
Join Date: Feb 2000
Posts: 7,337
Likes: 0
Received 1 Like on 1 Post
Only squids use Border gift cards at Borders.


Old 02-14-08, 09:57 PM
  #56  
DVD Talk Ultimate Edition
 
Perkinsun Dzees's Avatar
 
Join Date: Jan 2003
Location: CA
Posts: 4,208
Received 223 Likes on 148 Posts
Well, according to this USA Today article, it now sounds like the change won't be happening until the end of April. Looks like I still have time to accumulate some Borders credit for an HD TV from Amazon.

http://www.usatoday.com/money/indust...ownloads_N.htm

By the end of April, Borders plans to launch its own website and take back control of Borders.com from Amazon, which has been operating the Borders site for nearly seven years. Under the arrangement, orders on Borders' website are filled by Amazon with Amazon's inventory and staff. Amazon gets credit for the sales, though Borders gets a percentage it won't disclose.
Old 02-15-08, 11:55 AM
  #57  
DVD Talk Limited Edition
 
Join Date: Feb 2000
Posts: 7,337
Likes: 0
Received 1 Like on 1 Post
End of April works for me. I guess I'm one of the few who have only bought DVDs & books from Borders.com(Amazon). I'bve never built up more than a $150 store credit there and it's lawys been across multiple cards. Any tips for consolidating store credit?
Old 02-15-08, 02:13 PM
  #58  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
Originally Posted by Peep
Any tips for consolidating store credit?
Take all of your cards to a Borders B&M and ask them if you could put all of the credit onto one card. If you're uneasy asking for that, then just buy a new gift card and when they ring it up, pull out your other gift cards for payment.
Old 02-15-08, 02:40 PM
  #59  
DVD Talk Legend
 
Join Date: Feb 1999
Location: Chicago, IL
Posts: 24,933
Received 264 Likes on 167 Posts
Originally Posted by Sweet Baby James
Take all of your cards to a Borders B&M and ask them if you could put all of the credit onto one card. If you're uneasy asking for that, then just buy a new gift card and when they ring it up, pull out your other gift cards for payment.
Technically, that's the only way it can be processed. There is no merge/add value function in the cash register.

You're buying a new card and paying for it with the old cards.
Old 02-15-08, 02:45 PM
  #60  
Senior Member
 
Join Date: Feb 2001
Posts: 737
Likes: 0
Received 0 Likes on 0 Posts
why dont you just buy something with all the cards, keep the receipt, and then return it the next day. At least its less complicated.
Old 02-15-08, 03:37 PM
  #61  
Suspended
 
Join Date: Jan 2000
Location: Formerly known as "GizmoDVD"/Southern CA
Posts: 31,779
Received 101 Likes on 87 Posts
April...awesome. Still have some unopened DVDs to dump.
Old 02-15-08, 03:38 PM
  #62  
Challenge Guru & Comic Nerd
 
Trevor's Avatar
 
Join Date: Apr 1999
Location: spiritually, Minnesota
Posts: 36,879
Received 675 Likes on 451 Posts
Originally Posted by jackepstein
why dont you just buy something with all the cards, keep the receipt, and then return it the next day. At least its less complicated.
Less complicated than buying a gift card? Nothing is easier than buying a gift card.

Just total up all your gift cards beforehand. Go to the cashier and ask to buy a $xx.xx gift card, and then pay with all your current gift cards.

No hassle, no returns to deal with, no explanation that will probably just confuse the help.
Old 03-10-08, 11:11 PM
  #63  
DVD Talk Special Edition
 
Join Date: Dec 2000
Location: Oregon
Posts: 1,375
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by Perkinsun Dzees
By the end of April, Borders plans to launch its own website and take back control of Borders.com from Amazon, which has been operating the Borders site for nearly seven years. Under the arrangement, orders on Borders' website are filled by Amazon with Amazon's inventory and staff. Amazon gets credit for the sales, though Borders gets a percentage it won't disclose.
I called Borders Customer Service to see if they had any update on the timeframe for the switchover. I spoke to a supervisor who all but confirmed that it will be happening in April, but no exact date yet. I expressed my concern about Amazon pre-orders that wouldn't ship (and be charged to a Borders gift card) until after the switchover. He said that there should be a mechanism to still have those orders charged to your Borders gift card. He took my contact information and said he would follow up with more information in the next couple weeks. If not, he said call back in early April to get an update. I'll pass along any information I get.
Old 03-11-08, 12:53 AM
  #64  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
^

Thanks for the update. Has anyone tried a receiptless return to Borders recently? I was just curious to see if they still have the same return policy.
Old 03-20-08, 03:13 PM
  #65  
DVD Talk Ultimate Edition
 
Join Date: Aug 2002
Location: MA
Posts: 4,661
Likes: 0
Received 0 Likes on 0 Posts
(Fortune) -- Unable to sell many books, Borders (BGP) has bowed to its activist investors and enlisted bankers to help sell the company.

The big-box book chain says it has lined up $42.5 million in financing from major stakeholder Pershing Square Capital to keep its doors open. The company also killed its dividend and has hired JPMorgan and Merrill Lynch to explore options. Borders' shares plummeted 21% Thursday on word of the deal.

The news comes ahead of the Ann Arbor-based retailer's earnings release expected at the end of trading Thursday. And if rival Barnes & Noble's (BKS, Fortune 500)disappointing numbers are any indication, Borders isn't going to have good fourth-quarter financials to report.

As the No.2 book retailer, Borders has been crushed by its larger ever-present competitor Barnes & Noble, as well as increased wins by discounters like Wal-Mart (WMT, Fortune 500) and Costco (COST, Fortune 500). The company has also been vexed on the online sales front. After what some publishing industry observers note was a disastrous ecommerce effort in the late 1990s, Borders threw in its lot with a less-than-lucrative partnership with Amazon (AMZN, Fortune 500). The company has since said it plans to unveil its own Web site next month. The current version is still in beta.

Accelerated decline. But the speed of Borders' collapse is shocking coming amid attempted turnaround efforts engineered by CEO George Jones last year, a move that included the introduction of kiosks to tap the digital media market with sales of MP3s and audiobooks. In September, Jones told investors on an earnings call that he was confident that the plan was on the "right path" to generate "sustainable sales and earnings growth for the company beginning in 2008."

This abrupt strategic turnaround coincides with the arrival on Borders' board of Pershing Square Capital partner Richard McGuire in January. Investor activist Bill Ackman's shop Pershing Square holds a 26% stake in Borders and is thought to be the catalyst for the seeking-buyers strategy. Ackman and his representative did not return calls for comment.

Ackman may be best known as the investor who essentially convinced Wendy's (WEN) to spin off its pancake chain Tim Hortons (THI) in an IPO in 2006.

Part of Pershing Square's financing agreement includes the sale of overseas subsidiaries. Pershing has agreed to buy Borders' Paperchase chain of paper stores and units in Singapore, Australia and New Zealand. That deal however, requires that Borders first seek buyers for those businesses before Pershing steps in with a floor price of $125 million.

$1B in debt. As of November, Borders was operating in the red with a $222 million accumulated net loss on $2.4 billion in sales for the first three quarters of 2007, according to the most recent filing. The company carries about $1 billion in total debt and was down to $65 million in cash as of the third quarter.

No immediate buyout candidates seem obvious at this point. Barnes & Noble would likely relish the opportunity to eliminate its closest rival, but antitrust regulators could find some issues with that.

Looking ahead to the financial report later today, analsyts expect Borders to post an adjusted profit $1.42 a share for the fourth quarter. That is down from the year-ago earnings of $1.61 a share. Sales in the busy holiday quarter are to have hit about $1.4 billion, which is down from the $1.52 billion level in the same period last year.
Old 03-20-08, 09:17 PM
  #66  
DVD Talk Platinum Edition
Thread Starter
 
Join Date: Jul 2001
Posts: 3,263
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by neiname
The company carries about $1 billion in total debt and was down to $65 million in cash as of the third quarter.
I was going to blame myself for this, but then again Borders' generous return policy was its own creation.
Old 03-21-08, 12:10 AM
  #67  
g
DVD Talk Ultimate Edition
 
Join Date: Jan 2001
Posts: 4,291
Received 85 Likes on 43 Posts
i wonder if their gift cards will go bad like sharper image if they cant sell themselves.
Old 03-21-08, 12:44 PM
  #68  
DVD Talk Platinum Edition
 
ben12's Avatar
 
Join Date: Apr 2001
Location: Where I live?
Posts: 3,599
Received 68 Likes on 58 Posts
Originally Posted by g
i wonder if their gift cards will go bad like sharper image if they cant sell themselves.
I just ordered one from Discover Card last week, so I hope not!
Old 03-21-08, 01:51 PM
  #69  
JB7
DVD Talk Special Edition
 
Join Date: Nov 2006
Posts: 1,057
Likes: 0
Received 0 Likes on 0 Posts
I have a $20 Borders gc. How do I redeem it online via amazon? (I have no clue!)
Old 03-21-08, 02:37 PM
  #70  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
Originally Posted by JB7
I have a $20 Borders gc. How do I redeem it online via amazon? (I have no clue!)
Go to www.borders.com and check out as you would at Amazon. If you're already registered at Amazon, then you're all set. Just enter your gift card number in the box on the next to last page of the checkout process.
Old 03-24-08, 05:33 PM
  #71  
DVD Talk Gold Edition
 
Join Date: May 1999
Location: IL
Posts: 2,938
Received 33 Likes on 26 Posts
I'll always have fond memories of Borders since I worked there when they were spun off by Kmart and reaped financial rewards well in excess of what a minimum wage type job should warrant. That being said it's been a long downhill slide. I was there when they mothballed the old website and I find it hard to believe that the next iteration of Borders.com will be any better and it will likely be dead within months if a sale goes through.

Oh, and since when is Tim Horton's a pancake chain? Nice reporting there Fortune, way to score points in Canada.
Old 04-12-08, 01:02 PM
  #72  
DVD Talk Special Edition
 
Join Date: Dec 2000
Location: Oregon
Posts: 1,375
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by bhauge
I called Borders Customer Service to see if they had any update on the timeframe for the switchover. I spoke to a supervisor who all but confirmed that it will be happening in April, but no exact date yet. I expressed my concern about Amazon pre-orders that wouldn't ship (and be charged to a Borders gift card) until after the switchover. He said that there should be a mechanism to still have those orders charged to your Borders gift card. He took my contact information and said he would follow up with more information in the next couple weeks. If not, he said call back in early April to get an update. I'll pass along any information I get.
Not much more information to add. I called the supervisor back that I had spoken with earlier. He said that their transition training had been delayed a couple times, but was scheduled to start this Monday (4/14). This makes me think that the move away from Amazon may not happen until sometime in May.

He expects to have additional information after the training. He opened a ticket on the issue of how they will handle pre-orders after the transition occurs, and he'll be adding updates to that ticket as he gets more information. As always, I'll post what I learn.
Old 04-12-08, 01:15 PM
  #73  
Challenge Guru & Comic Nerd
 
Trevor's Avatar
 
Join Date: Apr 1999
Location: spiritually, Minnesota
Posts: 36,879
Received 675 Likes on 451 Posts
Originally Posted by JB7
I have a $20 Borders gc. How do I redeem it online via amazon? (I have no clue!)
You have to buy at least one item on the borders web site in order to buy stuff at amazon and use the borders gift card. Doesn't apply to you as much with just the $20, but just wanted to be thorough.
Old 04-12-08, 02:09 PM
  #74  
Suspended
 
Join Date: Jan 2000
Location: Formerly known as "GizmoDVD"/Southern CA
Posts: 31,779
Received 101 Likes on 87 Posts
Originally Posted by Trevor
You have to buy at least one item on the borders web site in order to buy stuff at amazon and use the borders gift card. Doesn't apply to you as much with just the $20, but just wanted to be thorough.
I just go to the "Amazon" site through Borders. I only buy Blu-rays and such anyway...
Old 04-12-08, 02:20 PM
  #75  
DVD Talk Legend
 
Sweet Baby James's Avatar
 
Join Date: Jul 2001
Location: Connecticut
Posts: 11,587
Likes: 0
Received 3 Likes on 3 Posts
Thanks for the update, bhauge.

Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.