Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

Is it possible to cancel an order placed with Google Checkout?

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Is it possible to cancel an order placed with Google Checkout?

Old 11-23-06, 03:34 PM
  #1  
Member
Thread Starter
 
Join Date: May 2005
Posts: 175
Likes: 0
Received 0 Likes on 0 Posts
Is it possible to cancel an order placed with Google Checkout?

Earlier this morning I placed an order on CDUniverse.com using Google Checkout. Now I found another online store with the item for a lower price, so I'm wondering if there's a way to cancel the order?

I don't see any way to cancel the order from Google Checkout. The only thing is a link that says "Have questions about this order? Contact CDUniverse" and it brings up an email form. And I can't do anything from the CDUniverse site because checking order status requires a password, which you don't have if you use Google Checkout.

I guess I can try to email CDUniverse, but it would be more efficient if I could just click on a "cancel order" button somewhere on some website (which would cancel it immediately), instead of trying to deal with a customer service rep (which might take hours if not days).
Old 11-23-06, 04:33 PM
  #2  
DVD Talk Limited Edition
 
Join Date: Oct 1999
Posts: 6,459
Likes: 0
Received 1 Like on 1 Post
http://checkout.google.com/support/s...y?answer=28916

Dont know if this helps but it seems that you can cancel an order. I have never used Google checkout.

Old 11-23-06, 04:52 PM
  #3  
DVD Talk Limited Edition
 
pilot's Avatar
 
Join Date: Mar 1999
Posts: 6,196
Likes: 0
Received 0 Likes on 0 Posts
Google Checkout is just a "front" for payment. It will all depend (probably) on the e-tailer if you can cancel or not.
Old 11-23-06, 10:36 PM
  #4  
DVD Talk Special Edition
 
Join Date: Sep 2001
Location: Originally From The Keystone State
Posts: 1,859
Likes: 0
Received 1 Like on 1 Post
You need to use the form letter drop down that says you can to cancel the order. Write in there that you want to cancel and then they will cancel the order on their end. Don't cancel on the site directly or it could affect any crediting of funds back to your card if they already have a hold on funds.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.