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-   -   New Blockbuster Online program?!? (https://forum.dvdtalk.com/store-forum/481151-new-blockbuster-online-program.html)

innocentfreak 02-05-07 12:11 AM

Yeah I just canceled mine. They never shipped mine the next day regardless of what store I went to. I can get more through Netflix without having to stand in line and use the gas driving to the store.

phattyphat69 02-05-07 06:26 AM


Originally Posted by innocentfreak
Yeah I just canceled mine. They never shipped mine the next day regardless of what store I went to. I can get more through Netflix without having to stand in line and use the gas driving to the store.

Doubtful. I've had the same problems with a day or two turnaround on mailers brought back to the store and I'm still easily doubling my disc/month average that I had with Netflix. During this last month I had 17 discs mailed to me by BBOnline and greater than that number of free in-store rentals (after their coupons). Sure the bugs are annoying, and in the long run unacceptable, but for now I'm enjoying the ridiculous system that they've put into place.

innocentfreak 02-05-07 07:59 AM

[QUOTE=phattyphat69]Doubtful. [QUOTE]

With NetFlix I tend to watch them the same night I get them so say I get movies Monday. I then mail them back Tuesday and I get new movies Wednesday, occasionally Thursday which I then return and have new movies by the weekend.

With Blockbuster I get them Monday watch them, return to the store the same night and get three more. Thursday they ship new movies only if I report they were returned otherwise they ship out late Friday or Saturday, which I am lucky if I get by Monday and this is with a shipping center in Tampa. Even worse is if I get them a day early then the expected delivery they take longer to return since I can report a shipping problem.

Oh yeah then in addition I get to wait in line of 6 or more at any given time since they never have more than two people working and usually only one at the register.

tbwmp88 02-05-07 01:32 PM

What happens when you lose a dvd?

EdTheRipper 02-05-07 04:57 PM


Originally Posted by tbwmp88
What happens when you lose a dvd?

All hell breaks loose.

I imagine you could either report it lost and pay the cost to replace the dvd or you could lie and say it got lost in the mail.

The Man with the Golden Doujinshi 02-05-07 06:50 PM


Originally Posted by phattyphat69
Doubtful. I've had the same problems with a day or two turnaround on mailers brought back to the store and I'm still easily doubling my disc/month average that I had with Netflix. During this last month I had 17 discs mailed to me by BBOnline and greater than that number of free in-store rentals (after their coupons). Sure the bugs are annoying, and in the long run unacceptable, but for now I'm enjoying the ridiculous system that they've put into place.

But with Netflix, while you are driving to the store, the Netflix subscriber can just stream a movie from their site.

Where I live, our large blockbuster is closing so we have to use smaller, more out of the way ones.

the Chief 02-06-07 08:48 AM

Each has their benefits, if you have a blockbuster close, I would recommend them over netflix (cause you are getting about twice as many movies)
If not, I would recommend netflix, as it is (from what I've seen) slightly cheaper and can stream movies to your computer. This is a new thing they have added, and when more and more people start utilizing it, I can see issues arising.

I, personally, have a blockbuster really close(1 block), and dont want to watch movies on my computer.

whotony 02-06-07 09:57 AM

both are the same price.
i think the only price dif is the lowest available service, one is 4.99 the other is 5.99

tbwmp88 02-06-07 03:56 PM


Originally Posted by EdTheRipper
All hell breaks loose.

I imagine you could either report it lost and pay the cost to replace the dvd or you could lie and say it got lost in the mail.

I guess i'll just replace it. Lucky for me the dvd is cheap and not OOP.

Peep 02-06-07 04:06 PM


Originally Posted by the Chief
I, personally, have a blockbuster really close(1 block), and dont want to watch movies on my computer.

That's why I've been a Blockbuster member for a while. Sometimes I quit and join Netflix for a month or two (to catch up on their less-mainstream titles).

the Chief 02-06-07 04:28 PM


Originally Posted by Peep
That's why I've been a Blockbuster member for a while. Sometimes I quit and join Netflix for a month or two (to catch up on their less-mainstream titles).

Is there ever a large hassle when you quit either of these? Or is it pretty flexible?

phattyphat69 02-06-07 05:00 PM

Haven't had to quit Blockbuster yet, but I've joined and quit Netflix on two different occasions and was able to do it without any hassles online. Pretty sure they even tried cutting me a minor deal by e-mailing offers to try to get my business back too.

Someone feel free to correct me, but I think BB is pretty similar in allowing you to cancel easily online.

smashthesymbols 02-07-07 12:43 AM

So overall, have people had a pretty good experience with Blockbuster Online? I've been thinking about joining either them or Netflix for months, and leaning heavily to Blockbuster since they've added the return in-store thing (I have a store so close I can almost see it out my front door). Is there anything I should know before I join? Are the in-store rentals with your return good on any movies, or are there restrictions?

Should I just stop thinking and join?

Peep 02-07-07 12:50 AM


Originally Posted by the Chief
Is there ever a large hassle when you quit either of these? Or is it pretty flexible?

No hassle at all. I think Netflix will even let you suspend your account. And they both keep your queues active for a while so you can easily rejoin.

I really haven't had any unpleasant experiences with either. Every now and then (once every year or so) a disc will get lost in the mail and once or twice a year I'll get a broken disc in the mail, but neither has ever made me pay for them.

If anybody is into Asain cinema, I also recommend ehit.com (which I believe is a DVDtalk affiliate, so use their link to start up).

phattyphat69 02-07-07 06:18 AM


Originally Posted by smashthesymbols
Is there anything I should know before I join? Are the in-store rentals with your return good on any movies, or are there restrictions?

Should I just stop thinking and join?

The in-store rentals are good on any movie in the store, including new releases. The coupon you get once a month for a free rental is good for a movie or video game, which is a good deal.

Might be worth your while to give them both a shot using their free trials. That way you can get an idea of how fast their delivery time to your area is, and how many movies you can get from each service per month. Just keep in mind that Netflix will respond to your requests ultrafast at first, and will give you the top movies on your queue every time when you first join. After awhile that will slow down and you'll be less likely to get your top movies if you're considered a "heavy renter."

the Chief 02-07-07 08:24 AM


Originally Posted by smashthesymbols
Is there anything I should know before I join? Are the in-store rentals with your return good on any movies, or are there restrictions?

Should I just stop thinking and join?

My experience has been that the titles you get from the actual store (that you got free via the in-store return) will charge you late fees if not returned on time. But that hasnt really ever bothered me.

This may be a store-by-store policy too, cause i know someone has mentioned that not being the case at their store.

smashthesymbols 02-07-07 10:49 AM


Originally Posted by phattyphat69
The in-store rentals are good on any movie in the store, including new releases. The coupon you get once a month for a free rental is good for a movie or video game, which is a good deal.

That's good to know. I wasn't sure if it was everything or if they restricted you to the older movies. One of my main reasons for doing this would be new releases.


Originally Posted by the Chief
My experience has been that the titles you get from the actual store (that you got free via the in-store return) will charge you late fees if not returned on time. But that hasnt really ever bothered me.

That's not an issue for me either. I fully expected the in-store rentals to have the regular due dates, and as close as I am it's easy for me to keep up and return stuff on time.

I think I'm just gonna give Blockbuster Online a shot. It sure seems like a good deal. It's gotta beat renting in-store at least.

arsmith7 02-08-07 12:49 PM

Got a new code for BBonline

From an email:
Would you like to enjoy a month of free movies delivered to your door plus 4 free rentals at your neighborhood Blockbuster store? Click here to start your FREE trial of Blockbuster Online now and enter the gift/promotion code, morejobs. This is our way of thanking you for your interest in Blockbuster!

I assume the 4 free rentals instore is a one time deal, but it is still better than the bbstore code.

DeputyDave 02-12-07 12:51 PM

I recently swiched back to BBO from Netflix because their inventory seems almost as good (I transfered 95% of my queue) and Netflix was getting so slow with delivery. My huge problem with BBO now is that if you turn in the movie at the store there is a HUGE delay I turned in two videos on 1-14-07 and they just now recieved them. That is total bullshit. I'm just going to start reporting a problem on every disk i turn in in store.

DVDpackrat 02-14-07 05:02 PM

Ok, they are really starting to piss me off. Last week they were excellent about shipping movies out after I turn them in at the store. This week has been horrible. I turned a movie in on Sunday, it's Wednesday now and still nothing has shipped. I tried the reporting the problem and it gives me an error saying the disc hasn't been delivered yet.

the Chief 02-15-07 08:39 AM

this happened to me, but not to that extreme though

they put an "expected arrival date" on each disk sent. If that date has not yet gotten here, then it wont let you report a problem.

My scenario. On a thursday or friday they sent me a DVD that had an expected date of monday. I recieved the video on saturday, watched it and turning it in store that night. Sunday I got on to clear it out my queue but it wouldnt let me cause the delivery date wasnt til the next day. I cleared the queue on monday, then tuesday they shipped the next one.

Dont know if that will help any, but does give you another scenario to refer to

aspects 02-15-07 03:08 PM

Looks like Blockbuster is changing the terms on its Total Access program.

Previous Blockbuster Total Access Details
“When you exchange online DVDs at your local BLOCKBUSTER store your next movie is shipped right away, but it may take 1-2 days for the title returned to the store to clear from your queue.”

New Blockbuster Total Access Details
“When you exchange online DVDs at your local BLOCKBUSTER store your next movie is shipped within one business day right away, but it may take 2-3 days for the title returned to the store to clear from your Shipped Movies list queue.”

TheOne 02-16-07 08:33 PM

New Blockbuster Total Access Details
“When you exchange online DVDs at your local BLOCKBUSTER store your next movie is shipped within one business day right away, but it may take 2-3 days for the title returned to the store to clear from your Shipped Movies list queue.”

Does that mean return to local BB store have your next movie shipped next day (as long as it is a business day)? Say you return it Monday evening, then next DVD is shipped sometimes Tuesday?

So far it seemed my next DVD is shipped if I report it as returned by not cleared queue or when BBO actually receives thed DVD.

StealthStratos 02-17-07 10:39 AM

I just noticed something weird. One of my envelopes came with a regular postage stamp both on the outside of the envelope, and on the return envelope. Instead of sending the disc back to the warehouse, it has a return address of a regular Blockbuster store here in town. Anyone ever had this happen before? I wonder why they do this.

BlackSol 02-17-07 11:22 AM


Originally Posted by StealthStratos
I just noticed something weird. One of my envelopes came with a regular postage stamp both on the outside of the envelope, and on the return envelope. Instead of sending the disc back to the warehouse, it has a return address of a regular Blockbuster store here in town. Anyone ever had this happen before? I wonder why they do this.

I get one or two of those a month.


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