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DeepDiscountDVD Cancelled my order..WHY?

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DeepDiscountDVD Cancelled my order..WHY?

Old 09-06-05, 09:53 PM
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DeepDiscountDVD Cancelled my order..WHY?

I purchased from them about 6 times, all good, charged me and I got my items.

Last night I purchase 2 DVDs, (Both in STOCK), and today I click my order status and find out they didn't charge me or ship my item as it says "CANCELLED" next to each item.

I got no emails or anything about this, has this happened to anyone else...should I re-order? I don't know because what if I get same item twice, and charged twice.

Anyone, I want these items bad and now this crap happens?

Old 09-06-05, 10:13 PM
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Take a deep breath, relax and call them. There would be a reason for the cancellation. Ask and ye shall find!
Old 09-07-05, 05:08 PM
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Was your credit card expired? Or perhaps maybe it was declined? Your order will automatically be cancelled if that is the case.
Old 09-08-05, 12:11 PM
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Without trying to sound rude, but maybe this is a question to ask THEM, and not us...
Old 09-08-05, 02:43 PM
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Originally Posted by Heathen
Without trying to sound rude, but maybe this is a question to ask THEM, and not us...

In my experience, DDD's customer service is very responsive and will give you an explanation.

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