Avoid Etronics
 

Hello everybody,

My name is Liviu, and I am from Toronto, Ontario, Canada. I would like to share with you the experience that I had with Etronics, with the hope that others will avoid it.
On July 1, 2005 I ordered a home theatre system using their web site. On July 6, 2005 they debited my account for $228.86. Seeing that I don't receive the product, I tried to check what happened. After many e-mails, sending me back and forth between Etronics and the shipping company, they said that the product is discontinued and they will reimburse me.
First, I don't understand how is the product discontinued as it is still offered on their web page, second why they needed more than a month for that.
And now, another surprise for me: I received my money on Aug 8, but only $215.53, LESS $13.33. So, after keeping and using my money for one month, instead of paying interest, they took money from me. NICE WAY OF DOING BUSINESS.
So, my advice is to avoid doing purchases from Etronics
Regards,
Liviu

I ordered from them once using a unique email address - that started receiving spam. I called them - they claimed they were hacked. Good thing they kept it a secret. This also explained my mystery credit card charges (I had to cancel that card).

I've ordered from them (at least) three times in the past with no problems at all. That was a few years ago, however.

A couple years ago I ordered a set of headphones and they arrived overnight, even though I only paid for basic shipping. I was thrilled to death with them, but again, that was several years ago...