I tried seeing if I could find old pages of theirs with archive.org, but the newest pages were nov 04..

thanks - i will keep that in mind just in case they recontact me - but fingers crossed i would have to bother!

nov 04 would be fine, as the old rules were in place back then.

the terms back then stated that they didn't save your CC #, that the only refunds they gave were in store credit..you can't get any of the "help" pages that were accesible when you logged in because those were secure pages, so if there was any type of "refund" request form back then ..it wasn't cached..

Yeah, so the ecommerce is ill defined, they can take your money and they don't give it back!

Lucky VISA came to my rescue.

Hope they go under.

www.deepdiscount.com did my first order and very happy with their service, the US discs look better quality then the canadian ones and don't have space on the discs wasted with French, so I'm ordering from USA now stuff Canada especially after all my complaining to their regulatory authorities about the non-refund of my credits came on deaf ears...

Where do you live Sabretoothed?

Australia

Well I've only got a week now till they can make another claim against my chargebacks - so it's definately looking positive!

I've use deepdiscount and they are pretty good - a little slow though, even on pre-ordered stuff - about 4 weeks.

Playing it safe though now and Amazon-ing often!

The site is now down...for good maybe?

They are gone, in bankruptcy and the owner tried to sell the DVDSoon website on Ebay as well. Ebay link

Hi all,

This is my first post. I found the forum after looking for info on DVDSoon as they owe me over $100.

I would like to be involved in any legal proceedings if any are to arise from this forum please.

I have been trying to get my mmoney back for nearly 4 months now! They changed their policy the day before my items were to be sent out, then I found out that they would not be sent!!!


Thanks.

You are not alone--they still owe me about $300CAD--I was only able to get about 2/3 of my money back from the credit card company.

-Kyle

DVDSoon Warning!!!
 

Hi,
I am / was a frequent customer of DvDsoon. At the moment DvDsoon still me owe a lot of money. I have been in touch with the police in Canada and they want as many people as possible to e-mail them on [email protected] to tell them their DvDsoon horror stories and how much money is outstanding etc... Please mark your E-mail subject DvDsoon.

DVDSoon Warning!!!
 

Hi Again,
As an add on to my previous post. Can people please spread the word around as the Canadian Police had not had any other complaints about DvDsoon.
E-mail and make your complaints about the scam to the Canadian Police at [email protected] and subject it to DvDsoon!!! Let us work together to get our money back and raise public awarness about the scam.

FWIW, the website is back up...

I think you meant [email protected] for http://www.phonebusters.com/ right?

The Canadian Police wants people to lodge a complain by e-mailing them at [email protected] while http://www.phonebusters.com/ is just their website.

I was correcting the previous posts you had where the email provided was [email protected] instead of info@phonebuster"<b>s</b>".com

Looks like their site is down again. :banana:

I recommend them highly, Rocky. Never heard of a single complaint against them and they answer e-mails promptly.

Umm Their site has been down for a week, are you being sarcastic or just slightly under the average IQ of the Human Race.

Ya think?

And their site is up. So hurry up and get those orders in before it goes down again! :sarcasm:

Still no refunds for all the previously cancelled DVDSoon.com orders. Anyone else have any luck getting your hard earned cash back from DVDSoon.com?

I think it is plainly obvious that you need to do chargebacks through your credit card issuer as this would seem the only recourse.

Got this e-mail just now..
 

Dear Client;

It is with a lot of regret and sadness that we must announce the closure
of the company 9086 - 8316 Québec Inc who managed the operations of
DVDSoon.com.

The assets of DVDSoon.com have been taken by Canadian
Distribution Services which means the site will remain open and all
activities will be maintained. Therefore all pending orders will be
honored.

Unfortunately all operations that were suspended and were the
responsibility of 9086 - 8316 Québec Inc will not be honored. These
operations include credits, refunds, replacement requests, and Fidelity
iPoints.

If you wish to obtain more information please send your questions to:

9086 - 8316 Québec Inc.
1001, Boul. Montarville #75023
Boucherville Québec
J4B 7Z2

We thank you for your support and your comprehension.

The Administration,