Target "Corporate Policy"
 

I have a woman in my office that told me she has a friend that each time they shop at target they ask for a $10.00 discount and they get it every time. According to her friend it is "corporate policy" for Target to give you $10.00 off any $10.01 or above order if you bargain with the cashier. She apparently looks for the coolest looking cashier and asks for $10.00 off her purchase.

I'm not talking about the recent 10% coupon either.

:lol: I have never seen this, and I sure as hell aren't going to try.

Anybody ever hear of this?

Not a chance. I worked at Target for almost 2 years as a cashier, customer service, you name it. Never heard of anything like this, nor anyone asking. If you tried this, something tells me the cashier will just stare at you with a befuddled look.

Who wants to be the guinea pig?

Bet her lunch it won't happen and go out with them. Free lunch for you.

I worked at Target about 5 years ago, and there is (or at least, was) a corporate policy that is SORT of like this, but it's clearly being abused in this place.

Cashiers are allowed a $20 discretionary range. That is, if an item rings up $200 and the customer says it was marked $180 on the shelf, the cashier can use his or her discretion in keying in the discount without a manager's approval. It's totally up to the cashier, and is intended to be used when there's a long line to avoid an extended wait while a person from the pertinent department is located and can investigate the pricing error, which can sometimes take quite a while. It's also used on things like shoes and plants where the barcode tag may be missing. We were instructed to just ask the customer what the price was and use our best judgement in whether it sounded right.

Most cashiers were pretty jumpy about it in my store and would just call somebody if the difference was more than $5 or so just to stay on the safe side.

It is NOT supposed to be used if a customer just says "Hey, give me $10 off". That's ridiculous.

Nothing about this on Snopes, so I'm stumped. :cry:

I get this discount at Target all the time. It's always worked without fail. All I do is ask for it and the Magical Target Discount Fairy floats down from the ceilling, waves his wand and voila! $10 off.

Sometimes he gives me pixie dust too.

I don't know if there's a written policy regarding that, but that's true, there certainly is a leniancy for price adjustments that the cashier can make. At my store, there wasn't a specified amount, however it was basically up to your own common sense and discretion as to a possible pricing error, as well as giving the customer the benefit of the doubt if they remember what price it was. I made small changes like that all the time, and for larger ones asked a manager. But if something costs 10.01, no one is going to knock it down to .01.

Either she's messing with you in order to get you to make an ass of yourself for her amusement or she's really hot.

Yeah she is pretty hot and I'm sure her friend is cute as well, the woman who I work with has not tired it but she is going to this week sometime. If cute girls can look for a dorky cashier and get a discretionary discount... -ohbfrank-

I try to catch that little smiley bastard at Wal-Mart but he is always to quick.

I'm calling B.S. on this one.

Let us know what he says.

What about asking for "fresh off the broiler" at Burger King so they don't microwave your burger?

Is that true?

Or is it just an invitation for the guy at the broiler to rub his dick all over your hamburger bun?

New Sig Quote! Yeah!

:lol:

:D2: Sweet! At least something came good out of this thread.

This wouldn't fly. Imagine asking for a discretionary $10 off when buying a new release DVD.

I experienced something like this recently, or otherwise it was a very stupid cashier and manager, both.. not sure.

Had a 21% off raincheck for a $15 DVD (quantity 2), and decided to substitute it for Carnivale Season One, and Family Guy, Season Three. Got to the register, and the cashier told me that I could have 21% off of the $70 Carnivale boxset or that she could give me the $24 Family Guy for $10 flat, with no Carnivale discount.

I told her that the raincheck was for 2 DVDs as marked, and that 21% of $24 was NOT $10, trying to be an honest shopper, getting a more than fair discount on DVDs already. I told her I just wanted 21% off of both boxsets, as the raincheck stated. No special prices of $10 flat, etc. She told me that the raincheck discount on Carnivale, would remove about $20 from the total, more money than Target stores allowed.

I asked her to call over the manager, and she did. He came over and told her that she COULD remove 21% off of the $70 boxset, and that she COULD give me the Family Guy boxset for a flat $10, much more than the raincheck discount. He basically chalked the Family Guy pricedrop down to me having to wait for assistance in this, and her being incorrect about the policy.

So, I ended up getting Carnivale and Family Guy both for about $65 after taxes. Was too scared to try and do it again with other boxsets, incase it was a freak accident by a manager on duty.

I have however, in the past, had items ring up the incorrect clearance prices, or priced they're marked on the shelves, and told the cashier about it, and they've changed it with no problem. Nothing big, just $.50-$2.00 range, abouts.

Until about three weeks ago I worked for Amazon.com customer service, who also handles customer service for Target.com. I was what was referred to as "blended" which means one call might be Amazon and the next Target and so on. Anyway, while my concession limit was $750, (what I was able to compensate without getting approval) I can assure you there was never any policy from Target corporate regarding customers who just wanted a better deal. However, when the 10% codes were sent out each week to customers who signed up to receive promo emails, I enjoyed surprising customers by adding the promo to their order, they were generally pleasantly surprised and thankful. I also enjoyed not adding it to orders of folks who were dicks, or complained about shipping costs.

jaelliot, I hate to change subjects, but maybe you can advise me on an issue I have with Amazon. They have the pre-order price of "The Twilight Zone: Season 3" DVD with only a 10% discount. I'm trying to get in touch with Amazon's purchasing department since I feel that the discount should be at least 30% (this is a pre-order). Other etailers (such as DDD) are showing a 30% discount. To date I've tried both submitting emails and talking to CSRs. They reply by saying that they are forwarding my concern to the right department, but nothing seems to be making a difference. Is there a more direct way to contact their purchasing department?

Thanks!

Unfortunately, the only way customer service reps have for contacting most people within Amazon.com is through internal methods and usually this does not include telephones. They basically fill out a form and send it on to the next folks.

I am sorry I can't be much help in this situation other than to tell you to keep an eye on the price of the DVD set and contact them back if you see the price finally drop. Amazon policy is they do not price match and this is one that most reps are not usually too eager to bend the rules on. However it is well within the abilities of them to do so, but you would have to find someone willing to make the exception.