Anchor Bay customer service??
03-01-05, 01:46 PM
#1
DVD Talk Legend
Thread Starter
Anchor Bay customer service??
I called their customer service number and was put on hold for around 20+ minutes with no answer. Has anyone else had problems with their customer service? I am trying to get my Opera (Dario Argento) DVD replaced because it is one of the defective copies.
03-01-05, 02:42 PM
#2
DVD Talk Limited Edition
I went back thru some old messages about defective Dvd's from Anchor Bay and found this:
http://www.theregangroup.com/pages/dvdhelp.php
Not sure if it is still valid since I think Anchor Bay was sold or something in last year. But the link still works.
http://www.theregangroup.com/pages/dvdhelp.php
Not sure if it is still valid since I think Anchor Bay was sold or something in last year. But the link still works.
03-01-05, 05:08 PM
#3
DVD Talk Legend
Thread Starter
Thanks! I typed in the DVD info and it automatically took me to the Opera replacement disc page. Another member on these forums showed me that page a couple days ago, but I want to make sure the replacements are still going on before I send out my DVD.
03-09-05, 09:59 AM
#4
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Join Date: Jul 2001
Location: Rarezona
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I filled out the form in June of last year.
Sent in my defective disc to the LA address.
I never recieved my replacement.
The email address kept bouncing back.
After about 2 1/2 months.
I finally sent my empty case and a letter
to anchor bay back east. They came thru
after several phone calls.
Funny thing is. Sometimes they are real
good about replacements and other times not.
Sent in my defective disc to the LA address.
I never recieved my replacement.
The email address kept bouncing back.
After about 2 1/2 months.
I finally sent my empty case and a letter
to anchor bay back east. They came thru
after several phone calls.
Funny thing is. Sometimes they are real
good about replacements and other times not.
03-09-05, 10:11 AM
#5
DVD Talk Legend
Thread Starter
Originally Posted by btlives
I filled out the form in June of last year.
Sent in my defective disc to the LA address.
I never recieved my replacement.
The email address kept bouncing back.
After about 2 1/2 months.
I finally sent my empty case and a letter
to anchor bay back east. They came thru
after several phone calls.
Funny thing is. Sometimes they are real
good about replacements and other times not.
Sent in my defective disc to the LA address.
I never recieved my replacement.
The email address kept bouncing back.
After about 2 1/2 months.
I finally sent my empty case and a letter
to anchor bay back east. They came thru
after several phone calls.
Funny thing is. Sometimes they are real
good about replacements and other times not.
03-10-05, 12:16 AM
#6
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Join Date: Jul 2001
Location: Rarezona
Posts: 553
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Received 0 Likes
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0 Posts
Found the Letter.
Anchor Bay Assurance Team
C/O Premiere Video Inc
1699 Stutz Drive
Troy MI 48984
Tele 248-816-0909
Fax 248-816-3335
Letter is at least 1+ year old.
Thats it. I have no others.
Anchor Bay Assurance Team
C/O Premiere Video Inc
1699 Stutz Drive
Troy MI 48984
Tele 248-816-0909
Fax 248-816-3335
Letter is at least 1+ year old.
Thats it. I have no others.
