Anyone's Netflix disc delivery service starting to suck?
10-08-08, 07:26 PM
#826
DVD Talk Legend
I haven't decided if I'm going to keep the bluray's or not. I don't get many as it is, but I did set up a separate queue for new movies, so I may start getting more. $1 isn't much, so I'll probably keep them coming.
10-10-08, 08:56 AM
#827
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Here's my mini-rant....
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense. Then I get the stupid thing and it has a big ole crack in it. Won't play. So I report it damaged and they send out another copy from my regular dist. center. By the time I get the good disc its been 6 days since the original email (rec'd the broken on a Saturday so the replacement didn't mail until monday). Pissed!
I would MUCH prefer if a disc is not available at the regular dist. center, just send the next one in my queue! This week delay crap is a screw job.
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense. Then I get the stupid thing and it has a big ole crack in it. Won't play. So I report it damaged and they send out another copy from my regular dist. center. By the time I get the good disc its been 6 days since the original email (rec'd the broken on a Saturday so the replacement didn't mail until monday). Pissed!
I would MUCH prefer if a disc is not available at the regular dist. center, just send the next one in my queue! This week delay crap is a screw job.
10-10-08, 09:09 AM
#828
DVD Talk Special Edition
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Here's my mini-rant....
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense.
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense.
10-13-08, 03:41 AM
#830
DVD Talk Special Edition
Here's my mini-rant....
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense. Then I get the stupid thing and it has a big ole crack in it. Won't play. So I report it damaged and they send out another copy from my regular dist. center. By the time I get the good disc its been 6 days since the original email (rec'd the broken on a Saturday so the replacement didn't mail until monday). Pissed!
I would MUCH prefer if a disc is not available at the regular dist. center, just send the next one in my queue! This week delay crap is a screw job.
I get an email that says the next DVD in my queue is not available at my regular distribution center so they will ship my movie from WA state. WA is on the other side of the country from me. (I've had this happen before with a different dvd and they shipped from freaking Maine!) Then the movie doesn't even ship that day, but the next day. Why!? Okay so it takes 3 days instead of the usual 1 day to get to me, plus the extra day on the front end to ship which makes no sense. Then I get the stupid thing and it has a big ole crack in it. Won't play. So I report it damaged and they send out another copy from my regular dist. center. By the time I get the good disc its been 6 days since the original email (rec'd the broken on a Saturday so the replacement didn't mail until monday). Pissed!
I would MUCH prefer if a disc is not available at the regular dist. center, just send the next one in my queue! This week delay crap is a screw job.
Call, complain and ask for credit.
10-13-08, 09:06 AM
#832
Challenge Guru & Comic Nerd
How is this possible? If you mail them on Monday they are not getting them before Tuesday at the earliest. And they never mail the day they receive, so they're not mailing until Wednesday at the earliest, which puts them back to you Thursday at the absolute earliest. Right?
10-13-08, 09:25 AM
#833
DVD Talk Special Edition
How is this possible? If you mail them on Monday they are not getting them before Tuesday at the earliest. And they never mail the day they receive, so they're not mailing until Wednesday at the earliest, which puts them back to you Thursday at the absolute earliest. Right?
10-13-08, 01:06 PM
#834
DVD Talk Gold Edition
Same here. My closest distribution center is Hartford, CT which is a town over. If I mail them Monday morning they get them by Tuesday and send one out that day and it should get here Wednesday.
10-13-08, 01:22 PM
#835
Challenge Guru & Comic Nerd
Darn, my distribution is also the next town over, but I always have at least a 3 day turnaround. Usually, if I mail on Monday I'll get my new on Friday or even Saturday. 
10-13-08, 01:49 PM
#836
DVD Talk Legend
I have a decent turnaround time too. I'll ship on Wednesday and get new stuff on Friday.
10-14-08, 08:48 PM
#838
DVD Talk Special Edition
You guys need to work it out so that you're mailing on Saturday, they receive them on Monday, they ship 3 new movies on Monday and you receive them on Tuesday. If I mail my discs back on Monday most of the new releases are already on long or short wait by Monday night.
I just got all 3 discs of the new WWE Hell In The Cell DVD set in the mail today that were mailed out yesterday. The arrival date on Netflix even says they shouldn't be here until tomorrow so I have no complaints about shipping time.
Bob
I just got all 3 discs of the new WWE Hell In The Cell DVD set in the mail today that were mailed out yesterday. The arrival date on Netflix even says they shouldn't be here until tomorrow so I have no complaints about shipping time.
Bob
10-14-08, 09:46 PM
#839
DVD Talk Legend
Already got that system in place. I mail back on Saturdays and Wednesdays. Monday I get shipped the new stuff and on Thursday they ship the older stuff.
10-17-08, 06:44 PM
#841
DVD Talk Legend
I have no problem with turnaround either. Every once in a while, they wait until the next day to mail something, but it's pretty rare.
10-27-08, 01:14 PM
#842
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Real nice...I had five empty slots with 6 new releases in my queue today and they didn't ship one of them...states next available shipping day will be Tuesday. "Thanks" Netf**ks!!
10-27-08, 01:31 PM
#843
DVD Talk Legend
I've got 4 of 6 shipping today with the other two scheduled for tomorrow.
11-03-08, 01:05 PM
#845
DVD Talk Legend
Watch Instantly feature finally available for Mac users.
11-07-08, 01:04 AM
#846
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lol, I got this e-mail from Netflix this morning:
Ouch. Some people take that stuff WAY too seriously..
Hello,
We have received several complaints concerning your Nickname (which was been changed) and some of the dialogue that you have used in your reviews. At this time, we are choosing not to delete all 277 reviews, but instead we are asking that you tone down your objectionable content. We will be monitoring your account and your reviews sporatically and hope that you will take this opportunity to keep it clean. Per our terms of use:
We have received several complaints concerning your Nickname (which was been changed) and some of the dialogue that you have used in your reviews. At this time, we are choosing not to delete all 277 reviews, but instead we are asking that you tone down your objectionable content. We will be monitoring your account and your reviews sporatically and hope that you will take this opportunity to keep it clean. Per our terms of use:
11-08-08, 03:44 PM
#847
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12-07-08, 05:09 PM
#849
DVD Talk Hero - 2023 TOTY Award Winner
12-08-08, 05:31 PM
#850
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This may have been addressed already, but many of the movies in my instant queue say "available until January 1, 2009". Are a lot of the movies being removed from instant availability?