Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

anyone have a bad experience with a retail warranty plan?

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

anyone have a bad experience with a retail warranty plan?

Old 04-13-04, 01:01 PM
  #1  
DVD Talk Hero
Thread Starter
 
Join Date: Aug 2001
Location: in da cloud
Posts: 26,196
anyone have a bad experience with a retail warranty plan?

there is a thread on fatwallet about someone who bought a laptop and paid a $500 warranty on top of it to CompUSA. It broke and now CompUSA is refusing to fix it, even though the sales person said it covers all kinds of damage. Even customer made damage.

I read the terms on the website and it clearly says that it doesn't cover a wide variety of damage, but the sales people keep pushing and lying about it. Anyone have a bad experience with these things?
al_bundy is offline  
Old 04-13-04, 01:05 PM
  #2  
Moderator
 
Groucho's Avatar
 
Join Date: Mar 2000
Location: Salt Lake City, Utah
Posts: 70,839
Years ago I worked at a service place for a major company that offered these "extended warranties." The problem is that you have two seperate groups: the first is the service department who has to do the repairs. The second are the slimy sales people who will tell the customer anything in order to get them to buy the plan.

The bottom line? This sort of thing happens all the time. Read the fine print, and pay no heed to what the sales person claims.

My recommendation is to never, ever buy these. They are "sucker bets." The companies wouldn't offer them if they weren't making a huge profit from it.
Groucho is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.