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The NEW Customer Service Phone Number Thread

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The NEW Customer Service Phone Number Thread

Old 08-08-05, 06:00 AM
  #26  
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This is the new number for FYE.com
1-866-236-0725
Old 02-07-06, 02:22 PM
  #27  
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Originally Posted by AutumnNights
Great job on this !
If this would be helpful, here is all the contact information for http://www.videoflicks.com :

1) BY EMAIL :
HOW TO CONTACT US VIDEOFLICKS.COM VIA EMAIL
You can e-mail our Customer Service department at [email protected]

2) FAX : (416) 782-4430
3) PHONE :
You can phone our Customer Service department at (416)782-4438 or (Greater Toronto Area)
Our office hours are Monday to Friday from 9am to 5pm E.S.T.
We currently do not accept orders over the phone. If the lines are busy, please leave a detailed message on our phone system and an operator will return your call within 24 hours on a week day or the Monday following a weekend.
(Long holiday weekends excluded).

4) BY POSTAL MAIL :
Videoflicks.com Orders
1654 Avenue Road,
Toronto, Ontario,
Canada, M5M 3Y1

5) FOR BILLING INFO :
HOW TO CONTACT US FOR BILLING INFORMATION ON ORDERS ALREADY PLACED?
You can e-mail our Customer Service department at [email protected]

7) FOR GENERAL INFO :
HOW TO CONTACT US VIA EMAIL FOR GENERAL QUESTIONS?
You can e-mail our General Information Department at [email protected]

8) FOR ORDER INFO :
HOW TO CONTACT US FOR ORDER INFO?
You can e-mail our Customer Service department at [email protected]

9) FOR WEBSITE ERRORS :
HOW TO CONTACT US WHEN THERE IS A PROBLEM OR AN ERROR ON THE WEBSITE?
You can e-mail the web development team
[email protected]


Updated Videoflicks.com Contact information:

PHONE: Toll Free: 1-800-690-2879
Locally 905-282-1602 ex.221
FAX 905-282-9464

Email: [email protected]
Reg Mail:
Videoflicks
1200 Aerowood Dr
Unit 35
Mississauga, ON
L4W 2S7
Canada


Thank you

Last edited by Videoflicks; 02-07-06 at 02:24 PM.
Old 09-26-06, 01:42 PM
  #28  
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Add this to Columbia House numbers: 1-800-801-4039 - you can actually get a CSR with this one.
Old 09-30-06, 12:24 PM
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The Elizabeth Fasolini email for HBO Video does not appear to work.
Old 10-07-06, 12:57 PM
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does anybody know the RebatesHQ.com customer service phone number specifically dealing with FYE rebates? i tried emailing them via their website (giving them my info), but haven't gotten any response from them. in trying to look up a phone number, the website doesn't appear to have a specific phone number for the FYE rebates department. any help is appreciated, thanks!
Old 10-09-06, 11:18 PM
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The HBO Video email does not appear to work either. Or at least, no one checks it. I sent an email to them over a week ago and have not had any response.
Old 11-24-06, 02:35 PM
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New phone number for MGM customer service. I read in another thread that the email address is no longer valid but do not have any information on a new one.

1-888-223-2369
Old 01-17-07, 08:09 PM
  #33  
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Fox now handles MGM DVD titles:

[email protected] or call them directly at (888) 223-2369

I need to update this thread. I'll try to get to it soon.
Old 02-06-07, 09:52 AM
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Success, finally

Just for all of the frustrated Columbia House users and abused out there... I have tried EVERY phone number conceivable to reach customer service and finally found one that worked! I spoke with a real live human! The number is 1-888-467-7404. Please be prepared to spend 10 or more minutes on hold and know that your representative will be upset that you bothered her, but my problem was resolved within 2 minutes of beginning the conversation. Praise the Lord!!
Old 02-27-07, 01:34 PM
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Hi,

eDayMovies.com: I ordered Princess Iron Fan from them. They said they had it in stock on thier site and I paid for priority mail... That was over a month ago. After seven attempts at e-mailing them I have yet to recieve a response. I can't find a phone number for them and was hoping (as my last hope) that some one here might know it.

Thanks in advance...

Last edited by Smorri; 04-03-07 at 06:54 PM.
Old 02-28-07, 03:00 PM
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Another forum provided me with the phone number (614-459-8832). I called them and they said they were out of stock and were trying to get it from HK, but because of the Chinese New Year they had not recieved a reply yet. They said they should know by Monday and would let me know. They also said to use "[email protected]" to contact them, as the e-mail listed on the order goes to some place in HK (?!). We'll see what happens.
Old 04-02-07, 03:17 PM
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Anchor bay's phone gives me a "call could not be completed as dialed"...and no one's answering the e-mail either. Loverly. Of course I vaguely recall that this is not unusual for them, or someone having said so anyway...but still.
Old 06-15-07, 03:23 PM
  #38  
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New phone # for fye.com is 800-818-1941 but I haven't been able to figure out how to talk to a live person...

Last edited by kenbenobi; 06-15-07 at 03:25 PM.
Old 06-27-07, 04:37 PM
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any current phome number for buy.com.

listed number doesnt seem to work.
Old 07-01-07, 11:13 AM
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New phone # for buy.com is 1-800-800-0800
Old 07-31-07, 04:51 PM
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Anchor Bay Entertainment New Number

Hey, found the number to anchor bay, good luck!

Anchor Bay Entertainment
1699 Stutz Drive, Troy, MI 48084
Phone: 248-816-0909
www.anchorbayentertainment.com

Hours are still 8-5 EST
Old 09-07-07, 04:44 PM
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Originally Posted by timers
This is the new number for FYE.com
1-866-236-0725
It has changed to 1-800-818-1941
Old 04-10-08, 07:48 AM
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Outsourcing?

Wonder how many of these numbers get you connected with people overseas who have a hard time speaking and understanding English?
Old 08-04-08, 08:14 AM
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Originally Posted by Flicker
Wonder how many of these numbers get you connected with people overseas who have a hard time speaking and understanding English?
Tell me about it. I once had a CSR in the Philippines with a very week grasp of English. Coupled with the 1.5 second time lag, conversation with her was impossible.
Old 08-19-08, 05:32 PM
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so i tried this number listed for netflix - 1-888-638-3549
i got some kind of recorded msg about sending a text message, which requires you to pay money???

anyone have netflix's number?
Old 08-19-08, 08:29 PM
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Current Netflix number as listed on their site is...
1-866-716-0414
Old 01-27-09, 03:29 PM
  #47  
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Re: The NEW Customer Service Phone Number Thread

Universal Studios Home Entertainment
[email protected]
(661) 702-5132. Phone hours are 8:30 A.M. to 4:30 P.M. West Coast time
http://www.universalstudios.com/cont...hp?email_id=10
http://www.universalstudioshomeenter...agreement.html


The MGM number is now 888-223-2369.

Last edited by TheBang; 02-20-09 at 08:42 PM.
Old 04-07-09, 10:21 AM
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Re: The NEW Customer Service Phone Number Thread

Just tried to call New Line Home Video (310-967-6670), but apparently the number has been disconnected.
Old 10-13-09, 10:17 AM
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Re: The NEW Customer Service Phone Number Thread

Buy.com now 1-800-800-0800
Old 05-12-11, 03:08 PM
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Re: The NEW Customer Service Phone Number Thread

Elizabeth Fasolino is no longer at HBO. Emails to her address bounce back.

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