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DDD CS phone number?

Old 12-15-03, 02:37 PM
  #1  
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Join Date: Aug 2002
Posts: 479
DDD CS phone number?

does their 1800 number ever work?
I've being trying to get someone for 2 days

the line is constantly busy
syphon00 is offline  
Old 12-15-03, 02:42 PM
  #2  
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Join Date: Jan 2001
Location: Times Square
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I connected (during the sale period, no less!) after a few tries at 1-800-264-5076.
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Old 12-15-03, 03:58 PM
  #3  
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ok I got through,
and asked a guy how I'm suppose to do an exchange
and the guy said to just mail the defective disc back with a
description of the problem and they'll send a new one
does this sound like BS?
I thought they were suppose to replace my copy first then
send a return envelope
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Old 12-15-03, 04:38 PM
  #4  
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Location: Pittsburgh, PA
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Originally posted by syphon00
ok I got through,
and asked a guy how I'm suppose to do an exchange
and the guy said to just mail the defective disc back with a
description of the problem and they'll send a new one
does this sound like BS?
I thought they were suppose to replace my copy first then
send a return envelope
Actually, this is most store's policies. Just make sure you mail back the ENTIRE package...just not the disc itself. For example, if you picked up a box set, send EVERYTHING back. Make sure you're verbose about the problem too...just don't put "Disc won't work"...or "Bad disc" on the paper you send back in.
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Old 12-16-03, 09:47 AM
  #5  
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do I get reimbursed for shipping?
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