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BeCareful w/Best Buy.com order!

Old 12-01-03, 01:02 PM
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BeCareful w/Best Buy.com order!

I order 2 PS2 games thru. Bestbuy.com (Onimsusha 2 & Ninja Assault w/ GunCon2)

Finally, the package came today..... Onimsusha 2 is Perfect. When I opened Ninja Assault Box it missing both game & GunCon2 (the only i see is Trash/Card board ) !!!

What going here!!! I paid BB over $40 plus taxes for this game. in the end i received the grahiic Box w/ trash & card board ??

Should what i am going to do now.......please help !!!
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Old 12-01-03, 01:11 PM
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Uh...return it?
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Old 12-01-03, 01:11 PM
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I think there was another post about this happening to someone else. Give there CS dept a call and see what they say.
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Old 12-02-03, 02:35 PM
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Hopefully they'll straightened this out, because that sucks.
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Old 12-02-03, 03:55 PM
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Moved from the Video Game Talk Forum.
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Old 12-03-03, 10:21 AM
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BB.com CS stinks. I was not able to get a credit from them from DVDs I ordered online that got lost by USPS. Even after I faxed them my signed affadavit and then provided them with the USPS tracking info, they refused so I ended up disputing the charge. BB.com then took the time to fight the dispute but I provided my card provider with the USPS info and I won the dispute. Whole thing took almost 6 months to put to rest.
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