Amazon Orders Losing STL Discount?
10-24-03, 12:50 PM
#1
DVD Talk Gold Edition
Thread Starter
Amazon Orders Losing STL Discount?
I placed a few preorders last month with my Share the Love links. This week I looked at my orders and none of them had the STL discounts applied. Has anyone had this happen to their orders? Is there a time limit between when the order is placed and when it is shipped?
10-24-03, 02:04 PM
#2
Cool New Member
Join Date: Oct 2001
Location: Easton, CT
Posts: 45
Likes: 0
Received 0 Likes
on
0 Posts
The STL discount disappeared on my Indiana Jones order. I didn't realize until I received the shipping confirmation. I called the amazon 800 number and the CSR did credit my visa card for the discount amount. However, he stated he saw no record of my ever having used the STL discount.
I checked my other preorders and they do show the STL as a line item. So hopefully they will not have this issue. Perhaps it was caused by the recent gift certificate problems Amazon has been having???? My orders did use gift certificates so I don't know if there was a correlation.
I checked my other preorders and they do show the STL as a line item. So hopefully they will not have this issue. Perhaps it was caused by the recent gift certificate problems Amazon has been having???? My orders did use gift certificates so I don't know if there was a correlation.
10-24-03, 06:47 PM
#4
DVD Talk Gold Edition
Thread Starter
Thanks. "STL" is not exactly easy to search for. 
Oh, and thanks for the tip in the other thread about changing the shipping options. It worked like a charm!
Oh, and thanks for the tip in the other thread about changing the shipping options. It worked like a charm!
Last edited by RichardW; 10-24-03 at 06:50 PM.
10-25-03, 12:56 AM
#6
DVD Talk Hall of Fame
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Likes: 0
Received 1 Like
on
1 Post
Glad you got that problem straightened out with the missing STL discounts. However next time I would suggest checking your order summary page at Amazon immediately afterward to verify every discount is applied to the order. And even check it periodically before it ships to make sure nothing changes. I think Amazon has proven itself too many times from my experience to be a business you can't trust completely.
10-25-03, 10:46 AM
#7
Senior Member
Join Date: Apr 2002
Location: NJ
Posts: 486
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by LASERMOVIES
Glad you got that problem straightened out with the missing STL discounts. However next time I would suggest checking your order summary page at Amazon immediately afterward to verify every discount is applied to the order. And even check it periodically before it ships to make sure nothing changes. I think Amazon has proven itself too many times from my experience to be a business you can't trust completely.
Glad you got that problem straightened out with the missing STL discounts. However next time I would suggest checking your order summary page at Amazon immediately afterward to verify every discount is applied to the order. And even check it periodically before it ships to make sure nothing changes. I think Amazon has proven itself too many times from my experience to be a business you can't trust completely.
When my STL disappeared for the LOTR:TTT EE set, I called Amazon. The CSR actually reduced the price of the set to reflect the STL discount, instead of just putting the STL coupon amount back in, making the price drop below $25 (the free shipping threshold). This did not cause any problem for a month, but suddenly two days ago my free shipping option disappeared because my order is no longer eligible for free shipping as the price was reduced below $25.
10-26-03, 10:49 AM
#8
DVD Talk Hall of Fame
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Likes: 0
Received 1 Like
on
1 Post
Originally posted by Hobgoblin
It is not Amazon. It is the software that runs their website that sux.
It is not Amazon. It is the software that runs their website that sux.
