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anyone else having problems with shopping cart at DDD?

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anyone else having problems with shopping cart at DDD?

Old 05-01-03, 05:27 PM
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Join Date: Dec 2001
Location: Indiana
Posts: 2,462
anyone else having problems with shopping cart at DDD?

there are a couple of titles I want to order, but can't because something seems to be wrong with the shopping cart. Everytime i add something when the cart pops up I get a message to refresh the page, and after that I get an error message. I've tried logging off and then back on and clearing my cookies and everything
the narrator is offline  
Old 05-01-03, 10:30 PM
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Join Date: Oct 1999
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They are reaaly bad with stuff like that. I wanted to place an order last night and had to check back 5 or 6 times before the server would even load. It crashed again immediately after I placed my order, too.

Just jot it down on a post-it and try back later.
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Old 05-02-03, 01:26 AM
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Join Date: Jun 2001
Posts: 4,758
I've had problems like that in the past, but deleting my cookies made it work. Since you've already done that, you might try disabling your firewall if you're running one or try a different browser. I just tried adding an item to my cart, and it worked fine.
D-Ball is offline  
Old 05-02-03, 05:12 AM
Join Date: Sep 2002
Posts: 119
Originally posted by D-Ball
I've had problems like that in the past, but deleting my cookies made it work
This worked for me, also, when I had a problems some months ago. If not, try an e-mail to DDD. They responded with detailed instructions reasonably quickly. Good luck.
inDefiance is offline  
Old 05-02-03, 08:36 AM
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Join Date: Oct 1999
Location: New York, NY, USA
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I had problems with the DDD site using the Internet Explorer browser, but luckily it worked using the Netscape browser.
consoleman is offline  
Old 05-02-03, 10:21 AM
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Join Date: Jan 2001
Location: Times Square
Posts: 12,133
Ever since they "upgraded" the website, I have been unable to use it. Too bad, because I've done about four or five orders from them in the last six months.

So much for progress....
marty888 is offline  

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