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Another Universe problem - I need a real phone number

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Another Universe problem - I need a real phone number

Old 02-05-03, 09:31 PM
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Another Universe problem - I need a real phone number

To make this as short as possible....Back in August, I bought about a dozen comic books. 2 was unavailable, 1 was backordered. They charged me for the 3 anyway. They wrote "refund" next to the 2 unavailable. I've never received the refund or the back ordered item. They owe me $30.

I've tried using the phone number listed on their site and I get a message that the phone number isn't available in my area (or something like that). I've emailed them several times and they haven't responded. Any suggestions?
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Old 02-05-03, 10:00 PM
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Yeah call your credit card company and explain the situation and most will send you a form so they can do a chargeback.
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Old 02-06-03, 04:35 AM
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Good luck getting a refund from these guys. They owe a lot of money to a lot of pissed off customers. Forget about any e-mail or phone response. I sent them over a dozen e-mails regarding an order I placed in March 2002, and I got zero responses. They stopped answering their phones back in Late November. You might be able to get ahold of an answering machine, but they don't return calls. You have a much better chance of getting the money back from your credit card company.

You can probably find some kind of contact info at:

http://www.anotheruniversesucks.org/
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Old 02-06-03, 11:50 AM
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You may want to call the California Attorney General's office, and perhaps consider reporting them to the Postal Service for mail fraud.

I had the same trouble with those asshats, and it was only when I started threatening things did they bother to respond to me.
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Old 02-06-03, 02:42 PM
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Or try:
http://www1.ifccfbi.gov/index.asp

Another Universe kites money, what did you expect?
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