Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Baffled by FYE.com

Old 01-07-03, 11:23 AM
  #1  
DVD Talk Legend
Thread Starter
 
Mr. Cinema's Avatar
 
Join Date: Oct 1999
Posts: 18,044
Baffled by FYE.com

This place is confusing me. I ordered Frankenstein from the Universal Collection the other day. The site said "in stock-limited quantities". I got an update from an email early this morning and it said the item status was "canceled."

I have checked the stock on this dvd every day and it still says in stock.

However, I logged into my account and it shows this order as still open. It also has a ship date of 1/7/03. But it says "charge to credit card: $0." And it says "canceled" in the item status section. But when I clicked on canceled orders, it says there aren't any...

I'm confused. Anyone else have this problem? Is there an 1-800#? I don't want to email them as I think that would take to long for them to reply.
Mr. Cinema is offline  
Old 01-07-03, 12:00 PM
  #2  
DVD Talk Hall of Fame
 
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Here is the number to call them. So far I haven't had any problems or cancelled orders. But I do expect they will cancel my order for Circus World on DVD after 30 days since that appears to be an OOP title.

1-866-393-7529
Laser Movies is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.