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RANT: I pitched a fit at a clerk at Wal*Mart...

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RANT: I pitched a fit at a clerk at Wal*Mart...

Old 11-30-02, 04:08 PM
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RANT: I pitched a fit at a clerk at Wal*Mart...

... okay, so I went in only to confront Wal*Mart, in general, about something.

Back story: They have an APEX 20" Flat Screen Stereo TV online for $168. Its perfect for my bedroom, but I don't want to pay shipping and tax for it when I can just get it at a B&M right? Wrong.

I finally found a B&M that had one on display a the front of the electronics. It was playing Ice Age and had a sticker price of $168.00.

So I found the (ass-t manager) and asked them if I could buy the TV.

He said "No we don't have stock of that TV. Its only here for demo purposes."

"Well it has a pricetag on it, and I want to buy one," I insisted.

"We don't carry that particular TV."

"Then why is it on display?"

"Because it is a demo for the movie."

"Then why is there a pricetag on it?"

"Because we sell it."

"Just not here, right?" I asked.

"Yes."

"Then why have it out with a price tag on it... here.?"

"We might get stock."

"Do you know when?"

"No. We don't carry it."

By this time I just expressed my concern that they should have stuff in stock or on order if they display it. He never once told me that I could online and purchase the TV there.

Rather than pay for tax and shipping, I might just go to CC and get the new model of the TV for $199.
Old 11-30-02, 07:13 PM
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I used to love it when people would come into the store I worked in when I was in school and would try to "talk" me into producing an item after they were told it was not in stock. "Yeah...we have dozens of them in the back..just not for a loser like you!" Strange. No matter how much they ranted no boxes ever magically appeared. It did give us something to laugh at though!!
Old 11-30-02, 08:00 PM
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I paid $150 for a 27" Apex at Circuit City yesterday.
Old 11-30-02, 09:29 PM
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Originally posted by GatorDeb
I paid $150 for a 27" Apex at Circuit City yesterday.
But it wasn't flat... but you got a good deal though... and BTW 27" is too big for my room.
Old 12-01-02, 01:02 AM
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Maybe it's me, but why do people post this stuff? Didn't he tell you he didn't have the TV?!?! So whats the problem?!?! Get over it and go to a different store.
Old 12-01-02, 02:37 AM
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Wal-Mart employees aren't trained in logic. That post almost reminds me of the "Who's on first?" bit.
Old 12-01-02, 08:51 AM
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Goldberg74, in the end the only incremental cost is the shipping since you will pay sales tax in the store as well. The shipping can't be that much, why don't you just order it online.

I realize it is sometimes frustrating, but if it something you want take the shipping hit.
Old 12-01-02, 11:29 AM
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Originally posted by Goldberg74
But it wasn't flat... but you got a good deal though... and BTW 27" is too big for my room.
For mine too but I hadn't had a TV bigger than 15" in the past seven years

I almost dropped the TV on top of me and had to have family come rescue me
Old 12-01-02, 04:26 PM
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A store that dosnt have a model in stock shouldnt have a price tag on a floor model. They did have it. The floor model with the price tag. Pretty simple

Capt
Old 12-01-02, 06:35 PM
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If it had a price tag on it, you deserve a better answer than "we don't stock it". The least the manager could have done is say "Oops", and take the price tag down.
Old 12-01-02, 08:07 PM
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I am thinking...

Why bother and ask the manager? Just go in and disconnect it and take it up to the front.
Old 12-01-02, 09:24 PM
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Originally posted by J-Dubya
I am thinking...

Why bother and ask the manager? Just go in and disconnect it and take it up to the front.
Why bother taking it in the front when you can just walk out the front door?
Old 12-02-02, 12:47 AM
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hehe, that manager was an idiot.

basically, they cant sell the floor model because its not inventory techincally. if they get more in, they would have to open a new one, make it now a floor model, etc... if everyone could buy the floor model, basically you could keep getting a discount on the floor model, which would be brand new.

i understand where they are coming from, but he didnt explain it at all. and i agree with the others, they didnt have it, move on, trust me, that tv kinda sux. its not even flat man, its a curved tube covered with flat glass...

oh yeah, and their average life span is less than 6 months.
Old 12-02-02, 02:05 PM
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That's not much of a fit--I was expecting to read about someone turning all red/yelling/screaming (saw this Black Friday at Target), and maybe throwing something, and security getting called (or, for bonus points, the police), that kind of thing.
Old 12-02-02, 04:40 PM
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I knew a guy who walked into Wal-Mart, picked up a tv at electronics and took it to Layaway for a refund. He got his refund, and walked out the door. He's in jail now.
Old 12-02-02, 04:46 PM
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"Oh my heck! I am just so fetchin' mad right now I could SPIT!"
Old 12-02-02, 06:16 PM
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Walmart.com only applies sales tax to items purchased from nine states. I'm assuming you reside in Arkansas, California, Colorado, Connecticut, Georgia, Mississippi, New York, Ohio or Utah?
Old 12-02-02, 07:00 PM
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Originally posted by razorbackfan
I knew a guy who walked into Wal-Mart, picked up a tv at electronics and took it to Layaway for a refund. He got his refund, and walked out the door. He's in jail now.
I am sure he had to fill out a form with his personal information to get that refund as well. If he put his actual information down, he should be in jail.
Old 12-03-02, 12:25 AM
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I don't understand what's so hard about him telling you the item is not in stock? Were you planning on paying the price on the tag for the floor display? Or were you going to ask for a discount? If you were going to ask for a discount then tour "it has a tag on it" argument for the guy is no longer going to work.
Old 12-03-02, 02:46 PM
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boy its amazing what it takes to get through customers heads sometimes i know what its like i work in retail and you think that the workers are dumb, and yes some of them are but i think everyone needs to take look in the mirror. I mean how hard is it to understand that there were none in stock that simple. No need to get upset. Just go to another store and dont think Wal- Mart or any other big retail chain is gonna worry about losing a $160 sale trust me they dont care. Im not harping at Goldberg74 but man some of the things I read on this forum about stores in about 75% are just plain stupid. Oh yeah and one more thing cowanrg is right when he says the life span of the tvs are 6 months I see those POS tvs all the time getting returned.
Old 12-03-02, 03:49 PM
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personally, i think you should go back and thank the guy for saving you from a purchasing mistake! that tv is just like throwing money away.

go back to walmart, find that guy, and say thanks!
Old 12-03-02, 04:22 PM
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I dont know about walmart but when i go to other places and buy electronics, if they are out of stock they usually offer the floor model at a discount. Oh well

capt

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