DeepDiscountDVD -- Still The Best?
05-16-02, 02:04 PM
#26
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Originally posted by Sierra Disc
I'm getting a little leery of the "free" shipping. My Jerry Maguire SE was shipped April 29 and here it is May 15 and no sign of it. When I first started ordering from them I'd get stuff usually within a week and a half of hte shipping, but the last few have taken 2-3 weeks to get to me. That's so long I almost forgot I ordered anything at all!
I'm getting a little leery of the "free" shipping. My Jerry Maguire SE was shipped April 29 and here it is May 15 and no sign of it. When I first started ordering from them I'd get stuff usually within a week and a half of hte shipping, but the last few have taken 2-3 weeks to get to me. That's so long I almost forgot I ordered anything at all!
05-16-02, 10:42 PM
#27
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I recently started using them and everything is going great. I like it when they e-mail me that they've shipped a pre-order and in each case it arrived earlier than release date. It usally takes 4 days to get here and that's good. I wouldn't blame them on slow delivery, most likely it's the post office. Media Mail gets very low priority. I regularly send a tape to my friend across town and it will sometimes take 3 days where 1st Class is there next day. As they say you get what you pay fore.
05-18-02, 02:18 PM
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Just an update--I had two orders ship on Tuesday--the Memento LE and another one. I got them in today's mail. If all my orders come this fast, I have no complaints.
05-21-02, 01:25 PM
#30
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I would have to say yes... they are still the best.
http://www.dvdtalk.com/forum/showthr...13#post2408213
http://www.dvdtalk.com/forum/showthr...13#post2408213
05-21-02, 08:40 PM
#31
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Alright, I'm gonna ask this here rather than in another thread...
How is DDD about non-recieved orders? We're getting close to 4 weeks since a certain shipment and nothing yet... I'd like to resolve something before the deadline to dispute with my CC...
How is DDD about non-recieved orders? We're getting close to 4 weeks since a certain shipment and nothing yet... I'd like to resolve something before the deadline to dispute with my CC...
05-25-02, 01:13 PM
#32
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My order has been shipped for 2 weeks now and nothing. DDD free shipping does suck!!! But it's free
I'm kinda turned off to DDD. Circuit City has some pretty good prices for new releases. I might have to turn to them.
I'm kinda turned off to DDD. Circuit City has some pretty good prices for new releases. I might have to turn to them.
07-02-02, 03:41 AM
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Curious about their pricematching, anyone know the specifics? I'd love to have their courtesy and cs with some terrible site's good prices. i.e DVDSoon's royal tenenbaums @ 16.50 shipped. Specifically I'd like to know if they pricematch before shipping and tax (which im not charged in California)? For instance DVDSoon is selling Royal Tenenbaums for 14.33 will they charge only that still with no shipping and tax? Any other limitations to the pricematching? Thank you in advance.
Last edited by MistisoMan; 07-02-02 at 03:46 AM.
07-02-02, 07:52 AM
#34
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DDDVD price matching
It's my understanding that they will match the shipped price of a bona fide e-tailer. So you'd get the $16.50 price, if DVD Soon qualifies, which I assume they do (?) (anyone?).
07-02-02, 10:15 AM
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Ahh, so what qualifies as a bonafied etailer? Besides not being Canadian (= Does that include any and all American sites?
Last edited by MistisoMan; 07-02-02 at 10:23 AM.
07-03-02, 05:11 PM
#37
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I like them a lot, and it's hard to complain about free, but I wish they were at least up front and stop saying "standard" mail and start calling it what it is--media mail.
07-03-02, 06:20 PM
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I recently had a problem with DeepDiscountCD, the sister company to DeepDiscountDVD. In another post, I outlined the problem and suggested I was a bit leary about them. Well, today I received an e-mail from David Barker,Director of Ecommerce for the parent company of DeepDiscountCD and DeepDiscountDVD. He apologized for the problems, agreed to look into the situation (I received a shipping notice today so it looks like problem solved), and indicated that they would be talking to their staff to make sure they eliminate such problems in the future. This was A-1 customer service! I was very impressed that (1) they are monitoring website such as DVDTalk to make sure that they are aware of problems, (2) they are addressing such problems, and (3) they appear to be making efforts to eliminate such problems from happening in the future.
So here's a thumbs up for both DeepDiscountDVD and DeepDiscountCD. They consistently have low prices, and, in my opinion, one of the few on-line stores who appear to care about customer service. After some recent problems with Playcentric.com, I've found out the hard way that saving a few extra bucks with coupon codes isn't worth the hassles if you have any kind of problem with your order at other on-line stores. We should all continue to support businesses like DeepDiscountDVD and DeepDiscountCD.
So here's a thumbs up for both DeepDiscountDVD and DeepDiscountCD. They consistently have low prices, and, in my opinion, one of the few on-line stores who appear to care about customer service. After some recent problems with Playcentric.com, I've found out the hard way that saving a few extra bucks with coupon codes isn't worth the hassles if you have any kind of problem with your order at other on-line stores. We should all continue to support businesses like DeepDiscountDVD and DeepDiscountCD.
