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Netflix now shipping out of flushing, NY

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Netflix now shipping out of flushing, NY

Old 05-06-02, 07:58 PM
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The Duluth, GA dvds finally reached their center (took three to four days -- don't know if i should include sunday). Not the two day turnaroud some people are getting, but I'm happy still.- will let you know if the shipping improves.
Old 05-06-02, 08:16 PM
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Are you sure that it did not say Santa Ana?
Oops, you're right. All to Santa Ana. Guess my memory (or reading comprehension) isn't what it used to be.

Although I can see the original return address for San Jose underneath the sticker.
Old 05-07-02, 10:57 AM
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Originally posted by tderosa98
perhaps Netflix is thinking that if people know where the distribution centers are, a lot of people who aren't near any *won't* sign up.
You would think that at a minimum, they would want to advertise "We have XX number of distribution facilites across the country to better serve you". That would seem like a great selling point for people that are unsure about signing up.
Old 05-07-02, 01:43 PM
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Great point, that's exactly what banks (and BB) always do. If only there was a Netflix employee lurking on these forums that could listen to our suggestions as we've seen other stores do... hint hint.
Old 05-07-02, 08:31 PM
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Yeah, that would be cool.
Old 05-08-02, 09:15 AM
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Okay, I called the 1-888 number to talk to a Netflix rep. She didn't know where all the distribution centers were because they are opening so many. Gotcha....okay... right. Even if a distribution center is in your city, you might be dealing with one from another part of the country depending on stock. This makes a bit of sense to me. I asked the girl if it was unreasonable to expect MOST of your movies from the closest dist. center and she couldn't answer me. I then asked her again if there was a center near Atlanta and she wasn't sure. I said, "Wouldn't customers want to know that info?" and that is when she told me I would receive stuff from all over the U.S. anyway.

On their website they only list a $20 membership, but after you sign up for that price you can downgrade to $13.95 for two out at a time if you are wanting that. There is no mention of that on their site either.
Old 05-13-02, 10:04 AM
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Originally posted by atlantamoi
Okay, I called the 1-888 number to talk to a Netflix rep. She didn't know where all the distribution centers were because they are opening so many. Gotcha....okay... right. Even if a distribution center is in your city, you might be dealing with one from another part of the country depending on stock. This makes a bit of sense to me. I asked the girl if it was unreasonable to expect MOST of your movies from the closest dist. center and she couldn't answer me. I then asked her again if there was a center near Atlanta and she wasn't sure. I said, "Wouldn't customers want to know that info?" and that is when she told me I would receive stuff from all over the U.S. anyway.

There's one in Houston, TX for sure. I'm in the Dallas area and that's where my returns are addressed to.
Old 05-15-02, 09:55 AM
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Netflix's still the same

Appears that Netflix has used DVD Talk and other web sites i.e. techbargins.com to hype their distribution centers. Trouble is that I mailed over a week ago two DVD's back to Worcester, MA from Maryland that have yet to be checked in. The last two I mailed were to California. Hopefully, they will only take three or four days to get there. Netflix is still infected with the dot.com hype rather than quick consistent service. They should look at newegg.com or to a lesser extent dell.com on how they should operate.
Old 05-15-02, 11:14 AM
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I wonder why they don't automatically route the returns to the customer's closest return center. Even if they have to ship from across the country, the real lag seems to be in the return time. I can't say many good things about Rentmydvd, but at least when I was with them, they shipped and returned quickly.

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