Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

Opinion on Ecost.com

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Opinion on Ecost.com

Old 03-17-02, 11:51 PM
  #1  
Cool New Member
Thread Starter
 
Join Date: Nov 1999
Location: P-town, IL.
Posts: 25
Likes: 0
Received 0 Likes on 0 Posts
Opinion on Ecost.com

I was just wondering what ya'lls experience with Ecost.com is they have the DVD player I want at by far the best price but havent dealt with them before.
Old 03-18-02, 05:34 AM
  #2  
DVD Talk Hall of Fame
 
Join Date: Feb 2000
Location: Sunny Hawaii
Posts: 8,045
Received 417 Likes on 286 Posts
I only ordered from them once, a computer monitor, but had no problems with payment or shipment.
Old 03-18-02, 12:11 PM
  #3  
DVD Talk Hall of Fame
 
Join Date: Dec 2000
Location: MA
Posts: 7,668
Received 154 Likes on 124 Posts
I bought my DVD player from Ecost.com. i had no problem other than their exorborant shipping and handling costs
Old 03-18-02, 02:25 PM
  #4  
Member
 
Join Date: Oct 1999
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
I've ordered a couple of laptop batteries from them with no problems. Ship fast, too.
Old 03-20-02, 07:43 PM
  #5  
Senior Member
 
Join Date: Mar 2000
Location: Reidsville, GA
Posts: 572
Likes: 0
Received 1 Like on 1 Post
Well, they have good prices and fast shipping, but after a couple of orders I've stopped using them for two reasons:

1. As Previously mentioned, their shipping and especially "handling" costs are a little ridiculous and, depending on the item, will quickly eat up any money you may save by choosing them over another etailer.

2. Their return policy is a joke. Basically, it says that once you order it, it's yours, no matter what - whether you change your mind, it's defective, damaged, etc. - it doesn't matter. My last order (and I do mean last) with them was for a Toshiba dvd player that I discovered was defective. I called them to exchange it and was told that I had to have official verification from the Manufacturer that the player was defective before I could return it. After going to the hassle of getting this from Toshiba, I called ecost again and was then told that Toshiba was on their list of manufacuturers that they do not accept returns from under any circumstances (take a look at the "Important exceptions to return policy" in their help section - It's a long list). The only choice I had was to have it repaired under the manufacturers warranty. I ended up having to pay for a defective dvd player that I had to wait to use because it had to be repaired. So in the end, I saved $10 and had to wait another month for what was then essentially a refurbished player, not to mention the hassle I had to go through.

Last edited by Roy28; 03-20-02 at 07:46 PM.
Old 08-24-06, 04:32 PM
  #6  
DVD Talk Platinum Edition
 
Join Date: Feb 2004
Location: 5280
Posts: 3,413
Likes: 0
Received 1 Like on 1 Post
Any new opinions on them?
Old 08-24-06, 05:51 PM
  #7  
DVD Talk Limited Edition
 
Join Date: May 2000
Location: Colorado
Posts: 5,614
Likes: 0
Received 1 Like on 1 Post
I would stay away from them just because of their return policy. Even if they do have the best price, it is usually only by a few dollars.
Old 08-25-06, 12:33 AM
  #8  
DVD Talk Hall of Fame
 
Join Date: Jan 2001
Location: Portland
Posts: 8,324
Likes: 0
Received 1 Like on 1 Post
I've used them for a handful of items, but will never use them again. I got a free satellite radio from them, a Harmony 880 universal remote for about $89, (more than 50% off) and a lot of other great deals. And then I had to have something returned. After a big long battle, they ended up taking it back. Not worth the headache at all.
Old 08-25-06, 12:38 AM
  #9  
DVD Talk Platinum Edition
 
Join Date: Feb 2004
Location: 5280
Posts: 3,413
Likes: 0
Received 1 Like on 1 Post
Thanks for the feedback. Will skip them.
Old 08-25-06, 08:04 AM
  #10  
DVD Talk Legend
 
Join Date: Jun 1999
Location: USA
Posts: 12,349
Received 13 Likes on 10 Posts
No way in the world would I buy from them

http://www.resellerratings.com/seller1932.html
Old 08-25-06, 09:05 AM
  #11  
Member
 
Join Date: Jun 2005
Posts: 163
Likes: 0
Received 0 Likes on 0 Posts
I think the reason for the lousy return policy is because they are not an authorized reseller of a lot of brands (and therefore, the manufacturer will not honor the warranty if you bought it through them). At least that's how it worked with projectors. I used to work for a projector company, and the manufacturers wanted nothing to do with ecost because they violated manufacturers' pricing guidelines.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.