How is TAU with returns/exchanges?
01-16-02, 02:18 PM
#1
DVD Talk Hall of Fame
Thread Starter
Join Date: Dec 1999
Location: Formerly known as (ahem) "LASERMOVIES"/California
Posts: 9,464
Likes: 0
Received 1 Like
on
1 Post
How is TAU with returns/exchanges?
I have a question about Total Action Universe and returns. I purchased a box set that arrived several weeks ago and discovered that a few of the discs are defective. I need to return it to them for a replacement but wonder how reliable and good is their customer service. I just sent them an email about the situation and am waiting for them to reply. I tried calling several times but no one answers. I am curious to anyones experience with TAU's customer service or returning merchandise.
