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-   -   Orderbox Discussion Part 2 (https://forum.dvdtalk.com/store-forum/155960-orderbox-discussion-part-2-a.html)

junior 11-28-01 06:39 PM

Although I cancelled a bunch of orders when they changed the price, I still had 5 or 6 open orders that were unchanged. When I checked the site tonight, the status reads as "PROBLEM". There's no price change, and nothing that indicates what's going on. Is anyone else having this problem, or am I the only loser still dealing with SH*TBOX? My signup anniversary is the 9th of each month. It wouldn't surprise me if they were screwing around long enough to bill me for another month before shipping these titles. Any suggestions?

bworrell 11-28-01 07:50 PM

I finally gave up and have now protested ALL orderbox charges on my credit card. Since they can't even respond to me, I bet they'll do the same with American Express and I'll just get all of my money back. If they ever respond maybe I'll actually send their dvds back to them.

speedy1961 11-29-01 07:25 AM

Just sent another e-mail to them but I don't expect a response. If that turns out to be the case, my credit card company DOES answer the phone and we'll play remove the charges game.

felcher 11-29-01 11:39 AM

their phone no. is disconnected and all others are answering machines. why don't they just put out warnings to not use their site. i will cancel all current orders and will ask card company to credit me back all bogus charges. this will happen friday, tomorrow.

speedy1961 11-29-01 08:26 PM

I called my credit card company tonight to report the problem. They're sending me forms to dispute the charges.

moocher 11-30-01 11:04 AM

Whew!!!! Sounds like I got out in the nick of time. Believe it or not, they don't owe me any money and I have all the product due. I consider myself VERY lucky!

Very early in the original thread I made a passing reference to Cyberrebate and Flooz. I said I hoped this company did not end up like they did. Well, it looks like they are quickly headed in that direction. If you are still with these clowns, I suggest you get out while you still can and cancel all outstanding orders. Even if the site says they have shipped, don't believe it.

In the words of that great scholar Shrek "This is the part where you run away." - Run, don't walk from this place!!

D.Pham5GLTE (>60GB) 11-30-01 01:11 PM


Whew!!!! Sounds like I got out in the nick of time. Believe it or not, they don't owe me any money and I have all the product due. I consider myself VERY lucky!

Very early in the original thread I made a passing reference to Cyberrebate and Flooz. I said I hoped this company did not end up like they did. Well, it looks like they are quickly headed in that direction. If you are still with these clowns, I suggest you get out while you still can and cancel all outstanding orders. Even if the site says they have shipped, don't believe it.

In the words of that great scholar Shrek "This is the part where you run away." - Run, don't walk from this place!!
Good thing I left early when they started to slow down shipments. I just didn't think it was worth it to save a couple of bucks and have to worry about when the DVD was coming. Of course, now, the question is IF the DVD is coming.

DVD~Demonoid 12-13-01 06:30 PM

Anything new on this front? I haven't heard from their customer service person, Cynthia Brown, in 2 weeks. Are they on f***edcompany.com yet? I returned a defective DVD and it says they received it because I got a tracking number. What is the deal here?

Eric

moocher 12-17-01 06:51 PM


Originally posted by DVD~Demonoid
Anything new on this front?...
Eric

I guess no one answered because we have all deserted this lousy place. Their site is still up and they continue to sign on new members (non-DVDTalkers of course :)) so there is still hope. When I left they had quit answering the phone but Cynthia would occasionally answer e-mail. She might me off to greener pastures buy now though...

Startide 06-20-02 08:36 PM

On whim, I looked up their customer service telephone number and gave it a ring. Cynthia Brown answered it!

So, there is someone there!

wz42 02-26-03 09:34 AM

Startide? Cynthia answered? Wow. How does this torrid tale of O/0rderbox end for everybody here?

The webpage is still kicking around and they are an Amazon e-shop now.


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