What the hell is Amazon trying to pull?
 

May 25th order placed : Your purchase reads as follows:


Subtotal: $ 22.46
Shipping & Handling: $ 5.98
Promotional Certificates: - $ 10.00
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Total Before Tax: $ 18.44
Tax: $ 0.00
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Total: $ 18.44
Gift Certificate: - $ 18.44
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Purchase Total: $ 0.00


August 2nd order shipped :
Qty Item Price Shipped Subtotal
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1 Ceres, Celestial Legend - Dest $22.46 1 $22.46

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Item Subtotal: $22.46
Shipping & Handling: $5.98
Promotional Certificate: $10.00
Total: $18.44


So what the hell am I paying 18.44$ for? Do they realize that just by that they are forcing me to pay custom charges? I sent an Email and I sure as hell am not paying money for a DVD which is supposed to be free. If they say I have to pay, should I contest with my CC company and refuse to pay or should I just send it back and tell my CC company to reverse the charges?

I've paid for orders by GC before and when you do they don't even ask for a CC. I'd check with your CC's on file at amazon and see if any of them were charged the $18. If not, it's probably just a typo or a computer error. I'm sure if you call and talk to a CSR they'll take care of it for you. If they did charge your CC, they should toss ya a $10 promo cert for your trouble! :D

Dang, that sucks! Go kick some amazon booty and give their CSR's a nice call after a nice hour wait on hold.

From what's going on at Amazon lately, it's not a computer error. I just got a final email that Amazon will not refund the $30 overcharge they made to my CC (essentially the exact same thing Feneant just experienced), and notifying me that, if I dispute the charge, they will close down my account.

Let's close them down, don't buy anything unless you have a GC.

Didn't get an answer yet... still waiting...

To update as well, my balance on Amazon is 1.56 meaning that if they do not apply my gift certificate to this order, I have lost it.

BUT! I just checked my Visa account and Amazon has not billed me a cent so it might just be an error on their part in the second Email so I am not worried yet... but I'm keeping an eye on my account.

This is why when I purchase items online, I use my mastercard's Shopsafe service which generates a seperate account number for each transaction with a specific limit and expiration date. So if this happens and they try to charge one of the card #'s on file, it'll get declined since most only have like $2 to $3 available on them! :D

WTF!!! I had a $5.32 promo balance with them and it is now gone!!! Gone! How does a balance disappear. If they are gonna do this jack to me then just give me a $20 GC and not a $25 GC. I'm calling them now and if they give me any lip.

I gotme reply... they didnt charge me after all :)