familyvideo.com free shipping coupon
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Applied the coupon to a used copy of the first Futurama "movie," which comes in a fairly flimsy cardboard thing with the disc stuck into a slot. Family Video shipped it in an unpadded plastic bag. Needless to say it arrived pretty much flattened. What have people's experiences been with complaints about condition with this place? I don't see that they have any more copies of this used on their site, but I may decide to ship it back for a refund.
By the way, my one mystery DVD was Terminator 3 in fool screen. It would have been nice to get some title I'd never heard of, but I guess it doesn't make any sense to complain. It seems like one or both of the discs are rattling around loose, which I hope won't make it harder to unload this puppy in a brick-and-mortar used DVD store, which I'd planned to do.
By the way, my one mystery DVD was Terminator 3 in fool screen. It would have been nice to get some title I'd never heard of, but I guess it doesn't make any sense to complain. It seems like one or both of the discs are rattling around loose, which I hope won't make it harder to unload this puppy in a brick-and-mortar used DVD store, which I'd planned to do.
#16
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^ ElCambio, I haven't had the exact same experience as you (condition of DVD), but I have contacted Family Video by e-mail on multiple occasions and found that they respond pretty quickly. Their customer service has also impressed me. I'd send 'em a note explaining your problem and my guess is that they'll take care of you somehow.




