Anyone else have a lot of brand new broken Blu cases?
#1
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Anyone else have a lot of brand new broken Blu cases?
I'm sick of going to the store, buying a new movie in a case that looks perfect, and then taking it home and realizing the little tabs are broken off inside and the case wont stay shut on its own. It annoys the hell out of me, especially considering the price of these movies. It's never happened to me with DVD or HD-DVD, only on those stupid cases WB uses for Blu, and now the ones Universal uses. I just went to pick up End of Days (crappy movie, I know), and every single one in the store was rattling inside when I picked them up. I basically HAD to buy a broken case if I wanted the movie for this weekend.
I just bought some spares because I don't want to play the return game when this happens in the future, but I really think there is a flaw with the cases WB and Universal are using. Anyone else noticing this?
I just bought some spares because I don't want to play the return game when this happens in the future, but I really think there is a flaw with the cases WB and Universal are using. Anyone else noticing this?
#2
DVD Talk Legend
Its only happened to me once and that was when i bought Flags of our Fathers.
#3
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From: Toronto, Ontario, Canada
i've never had an issue with broken cases, but i had an issue of my Blade Runner set with 3 (1st, 3rd and 5th) discs loose in the case.
I ordered the limited edition version (with briefcase) and when i took the case out it seemed ok but when i opened the case the discs were out but weren't moving. For an $85 gift set they could have atleast used a better case with secure packaging. When i went to the store i was curiously looking at Blade Runner cases and almost all copies had discs rattling inside when i was checking them.
On top of that my 1st disc was the same as the 5th.
Bunch of crap, now i have few marks on the discs, i know blu-ray is scratch resistant but i am anal about my discs having slight scratches. HATE THEM!!
I ordered the limited edition version (with briefcase) and when i took the case out it seemed ok but when i opened the case the discs were out but weren't moving. For an $85 gift set they could have atleast used a better case with secure packaging. When i went to the store i was curiously looking at Blade Runner cases and almost all copies had discs rattling inside when i was checking them.
On top of that my 1st disc was the same as the 5th.
Bunch of crap, now i have few marks on the discs, i know blu-ray is scratch resistant but i am anal about my discs having slight scratches. HATE THEM!!
Last edited by sg2386; 08-30-08 at 04:56 PM.
#4
The cases you are referring to are the "Elite" brand cases. I prefer those, but they definitely are prone to breaking. I've encountered 7 or 8, but all were from online orders. Too bad they don't sell those replacement cases, only the Sony style ones with the latch.
#6
DVD Talk Legend
I've gotten a number of these, where one of the tabs are broken on the inside, so the case will only snap shut at the bottom or top.
Another design I hate is the one with the blue flap that you have to push back to open the case...9 times out of 10, that flap will never stay shut again once you open the case for the first time.
Another design I hate is the one with the blue flap that you have to push back to open the case...9 times out of 10, that flap will never stay shut again once you open the case for the first time.
#8
DVD Talk Special Edition
I do the shake test, too. Haven't had a broken blu case yet, but I had quite a few on DVD. I also haven't gotten a BD through the mail yet...but I have about 12 on order.
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From: The Phantom Zone
I wouldn't say a lot. But my copy of Sunshine has one of the tabs (that hold the insert) broken off. And my copy of I am Legend had a couple of the teeth broken off from the hub. The only time I remember this sort of thing happening with DVDs is with my copy of Evil Dead, which had one of the bits of plastic inside broken off so that the case could not snap shut properly.
#12
DVD Talk Hall of Fame
I had the inside tabs arrive broken with a lot of standard DVDs, but I haven't bought or received one HD disc that was broken. I still do the shake test when in stores, but I've come to realize that often what I hear shaking is the booklet inside and not the disc.
#13
DVD Talk Limited Edition
I've had a few chipped cases come in the mail, very annoying.
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From: On the penis chair
The single case is not a problem because you can still find it on the market. but the double or the multiple disc case is nowhere to be found (at least when I'm looking for them a couple months ago).
and yeah. Amazon rocks
#16
DVD Talk Hero
I got my first broken Blu-Ray case and it was my copy of Pirates of the Caribbean: Curse of the Black Pearl that arrived from Amazon.
Where can I get replacement cases?
Where can I get replacement cases?
#17
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From: I'm Still Alive in Los Angeles...or am I?
Sorry to hear that Roc!
I suppose in the time it takes to receive the replacement case from someone, you could return the entire broken case copy to Amazon for a replacement.
I suppose in the time it takes to receive the replacement case from someone, you could return the entire broken case copy to Amazon for a replacement.
#18
DVD Talk Hero
I suppose. But I also need to send my disc to Disney since it's the missframed version. So I may just order a replacedment case AND send my missframed disc to Disney.
#19
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From: I'm Still Alive in Los Angeles...or am I?
What an absolute pain in the arse!
I know some think hate is a strong word, but I can't help myself! When this kinda crap hits the fan, I hate it! I mean, what the HELL do we get out of the deal for all the time lost, postage paid, etc...
It SUCKS I TELL YA!
It Sucks.
Sorry everybuddy. I had to get it out.
I know some think hate is a strong word, but I can't help myself! When this kinda crap hits the fan, I hate it! I mean, what the HELL do we get out of the deal for all the time lost, postage paid, etc...
It SUCKS I TELL YA!

It Sucks.

Sorry everybuddy. I had to get it out.
#20
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From: On the penis chair
What an absolute pain in the arse!
I know some think hate is a strong word, but I can't help myself! When this kinda crap hits the fan, I hate it! I mean, what the HELL do we get out of the deal for all the time lost, postage paid, etc...
It SUCKS I TELL YA!
It Sucks.
Sorry everybuddy. I had to get it out.
I know some think hate is a strong word, but I can't help myself! When this kinda crap hits the fan, I hate it! I mean, what the HELL do we get out of the deal for all the time lost, postage paid, etc...
It SUCKS I TELL YA!

It Sucks.

Sorry everybuddy. I had to get it out.
#22
DVD Talk Hero
Called Disney today and, not only are they going to replace the disc, they offered to replace my broken case and the damaged cover insert. Now that's customer service!
#23
DVD Talk Hero
#24
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From: Ontario, Canada
I find that another issue, related only to Lionsgate BDs, is that they put stickers on the cases that leave residue behind. I had to replace them for that reason alone.
#25
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Originally Posted by Mr. Cinema
They just started carrying 2-disc cases, so you're in luck.
Thanks!



