Hi everyone - I'm new to this forum.
I do not have an account number, but I applied 2 1/2 weeks ago online. I was hoping to get in touch with customer service - but every number I try asks for an account #. Does anyone know of any number and/or method to read customer service without an account number?

I tried the same thing a few weeks back, I eventually tried to go through the new account line to get to someone to talk to. They were totally useless. Your best bet is to reply to the "thank you for your application" email. Include your full name and mailing address in your reply and tell them you want to check on the status of your application.

I've never gotten that e-mail.

I've only applied for the TV club, but the email address for that is

[email protected]

If that doesn't help maybe someone can get you another address for the other club.

I've tried that - but even the e-mail form asks for an account number.

That's the customer service email address. You can just email them. No forms.

Also, the email address for the DVD club is: [email protected]

I think it's [email protected]

^^notice the underscores^^ Found that in my membership guide.

I think mine works too. It was in my contact list in my email account. It can't hurt to try them both!

You might want to use [email protected] since that address has been reported to get quicker results. The regular address, [email protected], tends to give a canned response to the first try, IIRC.

(But I don't usually use e-mail to contact Columbia House, so I am just reporting what I have read here.)