I had an account that was open without my knowledge, and it recently sent me a director's selection, which I am returning.

I want to order this weekend, but I can't get the webdvd incentive to show up in the cart, nor giving a popup with the discount, though it s letting me login via the webdvd link.

Anyone have any experience with this? I'd call, but of course they're closed until after the triple funcash deal is over.

What's the code for this?

>>$5 off $30 first time web order

E-mail them directly at [email protected] and explain the situation. They will most likely credit your account the $5. I have always had great success by e-mailing them directly(don't bother with their online contact form-they will just send you a canned response).

Log into your account at columbiahouse.com/webdvd and the $5 will be in your cart.

Thanks Sweet Baby James. I've had 150+ memberships, and have found emailing works pretty better also. I just wondered if there was a policy issue here, never having been in this situation before. (I don't want to go back and forth with them forever over $5.

Good to know...THANKS!