Discovery Store (bah-humbug)
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Discovery Store (bah-humbug)
I made an order with the Discovery Store http://www.discoverystore.com on Monday. Their site said that the things I ordered were in stock and would be delivered before Christmas. I went out yesterday to see if they had a tracking number and was amazed to see that it was "ready to ship". I called their customer support line to find out if they were going to be delivered in time and the rep. said she wasn't sure; but I could change the shipping and it would get here before Christmas.
I asked her to cancel the order since I'm not planning on giving my kids presents after Christmas. She couldn't cancel the unshipped order because the system wouldn't let her. I would have to refuse the package when it arrived. When I asked her how she could change the shipping method, but not cancel the order since they still have the package she couldn't answer.
I find this to be rather stinky! First they say the package will be delivered with normal shipping on time, then they say I have to upgrade the shipping for that to happen and when I refuse to do that, they will not cancel the order that as of today is still "ready to ship".
Last time for me to shop there!!!
I asked her to cancel the order since I'm not planning on giving my kids presents after Christmas. She couldn't cancel the unshipped order because the system wouldn't let her. I would have to refuse the package when it arrived. When I asked her how she could change the shipping method, but not cancel the order since they still have the package she couldn't answer.
I find this to be rather stinky! First they say the package will be delivered with normal shipping on time, then they say I have to upgrade the shipping for that to happen and when I refuse to do that, they will not cancel the order that as of today is still "ready to ship".
Last time for me to shop there!!!




