I got this email today. I opted-out as every order I placed with them was cancelled. I figure if they ever have any good sales they will mentioned on Dvdtalk but then they will probably be cancelled again.





Dear Tower.com Customer,

We are very pleased to report to you that the legacy of Tower Records will live on through Tower.com. We are currently in the final stages of the sale of Tower.com to Tower.com Inc., which is committed to upholding and maintaining the integrity of Tower Records, and positioning Tower.com as your preferred online shopping experience.

I am also very pleased to tell you about some important commitments to you with respect to the privacy of information you have provided us in the past. Tower.com Inc. will continue and is legally obligated to:

abide by the Privacy Policy that has been posted on Tower.com;
honor customer preferences and opt-outs; and
continue the licensing relationship Tower.com has had with TRUSTe since 2003.
We respect your privacy and should you wish to continue receiving more information about Tower.com in the future, you don't have to do anything. However, if you would prefer your account information be deleted from the Tower.com database, you may click here for the next thirty days, through July 5, 2007, and your name and information will be removed from the database which may take up to 10 days.

Thank you again for your business and your loyalty to Tower Records and Tower.com.


Joseph L. D'Amico
CEO
Tower.com

Didier Pilon
CEO
Tower.com Inc.

The new owners don't know what the fuck they're doing. We had a great bunch of people working there who stuck it out after the B&M stores went under, but 10 of us were laid off at the end of March (I'm still looking for a new job) and the 5 or so who were left ended up leaving soon afterwards because the new contracts didn't include health benefits like they were getting before and nobody made it clear whether their jobs would even be secure. They already had a new office set up in Montreal, which is where all their phone calls and emails are being answered now. Call them and ask them to explain what happened to the people who used to answer the phone.

And FUCK YOU, Joe D'Amico! What company are you going to pretend to care about but really help put out of business next?

In that case by opting out I will get tons of email from them? I knew I should have just let it pass. I will just report their emails as spam. That will show them.

I've received at least three of these spams in the last 2 days.

Just goes to show how meaningless the "TRUSTe" certification is.

yet, i ordered a few cds from them and they shipped the cds the next day and with 2 days shipping free. also, most cds were a buck or lower than everyone else online (before shiiping and taxes) at least they don't have tax now so is a few cents off.

any tower.com codes out there?

in the checkout page i got this:

Dear Valued Customers: Please be advised that due to new fulfillment operations, if you have not placed an order since May 25, 2007, you will need to create a NEW Tower.com account to place an order.

We apologize for this inconvenience and thank you for choosing Tower.com



argh..

yeah that happened when the sale went through. nothing new really.

So what's the deal with tower.com now? Are they still functional and all? They advertise as having the Wrong Men/Notorious Women CC set available "to ship within 2-4 weeks" for $89. I placed an order for the hell of it, hoping that maybe it'd actually work, but I haven't gotten an order confirmation email and my order number doesn't show up in My Account on their site.

Yeah, I unfortunately placed my first order with them about 10 days ago. 2 items listed as "in-stock", next day I got a shipment notice for one of them (haven't gotten it yet), and of course, my credit card was charged the full amount for both items.

Tower was purchased by caiman.com, who is notorious for listing DVDs they don't have and charging you before you get them.

fuck! i forgot that Caiman.com purchased Tower...i've placed an order with them a few days...they charged me for the whole thing yet only one item out of four was shipped.

Yes, I noticed a hold on my debit card's account. I'll just have to keep an eye on it and cancel it eventually... and until then I guess I'm just loaning them $89 free of interest. It should be illegal for retailers to charge you before your order has shipped.

just got 3 emails saying the remaining items have shipped...can't they send all the info in one email?!...i do have feelings that i will get wrong items or something..

I decided to try Tower.com because of its low prices on CDs, despite the bad word of mouth this site. I ordered 8 CDs and received them via DHL in less than 10 days (I used the free shipping). There were no problems, and I'll definitely use them again.

Update: The order I placed on 7/7 was received by me on 7/19 (using free shipping). The two things came in the same package, though I was led to believe they shipped at different times. So, not perfect, but I really can't complain.

I placed an order with www.Tower.com on April 21, 2008 and I got them today on
May 5th, 2008 and one of the movie items came unwrapped with a small crack in the case. The Item was "Here's Lucy" which comes with 4 dvds. The dvds looked alright so I am going to keep it becuase it would take me a month to get this item back from them if I sent it back to them. I have not had the best experience with www.Tower.com but sometimes they have great deals. Has anyone else experience anything like this before?