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Search: Posts Made By: VincentHVPhan
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Forum: Store Forum
08-26-03, 06:10 AM
Replies: 49
Views: 3,813
Posted By VincentHVPhan

Consider a couple of months based on my...

Consider a couple of months based on my experience (via BBB complaint). Good luck.
Forum: Store Forum
08-13-03, 02:26 PM
Replies: 49
Views: 3,813
Posted By VincentHVPhan

See DVDPlanet & BizRate post

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=309381
Forum: Store Forum
08-13-03, 02:26 PM
Replies: 46
Views: 2,379
Posted By VincentHVPhan

See DVDPlanet & BizRate post

http://www.dvdtalk.com/forum/showthread.php?s=&threadid=309381
Forum: Store Forum
08-13-03, 02:17 PM
Replies: 25
Views: 2,070
Posted By VincentHVPhan

DVDPlanet is off the list from Bizrate.

Just check and it's no longer on the list of DVD Stores on Biz Rate. Still found it by searching.
So quick a company went downhill.
Forum: Store Forum
08-13-03, 09:29 AM
Replies: 46
Views: 2,379
Posted By VincentHVPhan

Unfortunately, Wal-mart as well as most B&M do...

Unfortunately, Wal-mart as well as most B&M do not have good selection of Anime DVDs. :-)
Plus, online saves people from trips to the stores.
Forum: Store Forum
08-11-03, 04:08 PM
Replies: 25
Views: 2,070
Posted By VincentHVPhan

Oops... My word... Exactly.. though not...

Oops...

My word... Exactly.. though not spoken out..... Sorry that you have found the hard way....

To this point, they still have a few bucks left not settle with me correctly..... I considered...
Forum: Store Forum
08-11-03, 04:07 PM
Replies: 25
Views: 2,070
Posted By VincentHVPhan



Forum: Store Forum
07-24-03, 07:52 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Update..... At least I got (not all) my money back

... and only laughing to myself re: these now idiots.

Portion of my never ending email chain to them:

Vincent Pham <==== #@$% up my name.

Thank you for your e-mail. We apologize for the...
Forum: Store Forum
07-19-03, 06:39 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Update on my dilema.

Got credits two days ago.
Guess what, credit without the shipping portion despite shipment was not authorized. I had specifically (on the phone telling them to cancel all future shipments). ...
Forum: Store Forum
07-09-03, 03:05 PM
Replies: 33
Views: 5,695
Posted By VincentHVPhan

Yes I would return.... A story attached.

A short funny story and how a company gets of my list forever.

Once I placed an order with B&N online store, They shipped my items complete. For some reason, mistakenly they ship the second...
Forum: Store Forum
07-06-03, 08:07 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

plllllllllllease.

Got the same too.

" With any major change, there are both expected and unexpected challenges to resolve." UNEXPECTED ???

"..We have taken steps to improve our ability to handle your calls,...
Forum: Store Forum
07-03-03, 02:34 PM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

response to Mr. Kleinman

Mr. Kleinman,
Thanks for responding.
I sure hope you are right with your statement re: future of DVD Planet. I have a few additional points.

1. Failure with conversion process (as mentioned in...
Forum: Store Forum
07-02-03, 03:51 PM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Re: Update

Guess what, the packages had already received by them on Jun 20.
Forum: Store Forum
07-02-03, 03:29 PM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Update

My latest to them.


Email I received from them, Do they have guts.

Customer: Vincent Phan
Customer ID#:.....

As soon as the parcels are received back at our warehouse. Your
patience...
Forum: Store Forum
07-02-03, 08:06 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Re: Dvd Planet problems 'sigh'.....

Good luck in trying to return/refuse and get your money back.... Still trying to get mine here after 2 weeks.
Forum: Store Forum
06-26-03, 08:12 AM
Replies: 4
Views: 697
Posted By VincentHVPhan

A Couple of times for me

Once they just started.... and be fooled.
Thought they were just down the peninsula from me (Palo Alto), I took plunge to order despite higher than other in shipping charges. It turned out their...
Forum: Store Forum
06-26-03, 08:05 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Unbeleivable excuse.

I am an IT professional and those IT managers at DVDPlanet should all be fired.
Converting a system and cause chaos like this and lasting this long with no Backout plans not to mention TOTALLY...
Forum: Store Forum
06-26-03, 07:59 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Spend some money and find out

quote:
--------------------------------------------------------------------------------
Originally posted by dvd-4-life
Sorry for your problems-I just think they are heads above the rest except...
Forum: Store Forum
06-23-03, 03:49 PM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Updates.

Packages refused one week ago and still waiting for Credit.... Will keep you all posted.
It's amazing that it happens everytime someone is being bought that services just went down hill. This time...
Forum: Store Forum
06-20-03, 10:18 AM
Replies: 4
Views: 550
Posted By VincentHVPhan

Never mind....

Found it.

http://www.lasersedge.com/
Forum: Store Forum
06-20-03, 10:17 AM
Replies: 4
Views: 550
Posted By VincentHVPhan

Aren't they just sell CD only?

URL: http://www.lasersedgecd.com/
??
Forum: Store Forum
06-20-03, 09:49 AM
Replies: 3
Views: 793
Posted By VincentHVPhan

Life after DVDPlanet

Now that DVDPlanet is off my list as a vendor.
What are other DVD Vendors that you buy from ? Please....
Forum: Store Forum
06-17-03, 10:56 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Forgot to mention

Already bought all tittles in the shipments.
Forum: Store Forum
06-17-03, 10:50 AM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Total f..ked up

After numerous email, even got on the phone with them (after half hour waiting), I told them I wanted all items cancelled and no more shiptments.

Guess what, Two packages just came yesterday.
Forum: Store Forum
06-12-03, 03:11 PM
Replies: 67
Views: 4,863
Posted By VincentHVPhan

Thanks.

Thanks for the info.
Finally I got on the phone with them.
They claimed that they switch to a new Ordering system and had caused all kinds of trouble in the past week and half.
Too bad... They...
Showing results 1 to 25 of 42
 


 
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