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Any not billiards pool experts here

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Any not billiards pool experts here

Old 07-09-21, 04:56 PM
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Any not billiards pool experts here

I had a new sand filter installed. Its running fine but their is this white soapy chemically crap in the pool. They told me it would go away after 4 or 5 days and its gotten worse. Of course now that they have my money theyve decided to ignore me. Im really at my wits end does anybody have any idea how to clear this up?

Old 07-09-21, 04:58 PM
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re: Any not billiards pool experts here

I guess I cant upload images. 🙄
Old 07-09-21, 05:01 PM
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re: Any not billiards pool experts here

Have you backwashed your pool? I’m no expert, but that may help.
Old 07-09-21, 05:05 PM
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re: Any not billiards pool experts here

Yes I have every day sometimes twice when pressure gets up above 20. Thats what they told me to do.
Old 07-09-21, 05:25 PM
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re: Any not billiards pool experts here


Old 07-09-21, 05:26 PM
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re: Any not billiards pool experts here


Old 07-09-21, 05:52 PM
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re: Any not billiards pool experts here

Originally Posted by Deadman31 View Post
Yes I have every day sometimes twice when pressure gets up above 20. Thats what they told me to do.
That seems to be a bit excessive. You shouldn't need to backwash but once a week at max. Did you do anything else while replacing the filter?

This may be an obvious questions, but are you sure they added media (sand) to the filter? It's quite expensive & perhaps they did the installation but expected you to add the sand afterward & it's just returning un-filtered water & chemicals?
Old 07-09-21, 06:17 PM
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re: Any not billiards pool experts here

I admit I only clicked on this link to see if it was swimming or billiards.
Old 07-09-21, 06:18 PM
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re: Any not billiards pool experts here

I just figured since it was a brand new filter I should backwash it. Ive just being doing it once in morning. The first day the pressure went up to 20 they told me to backwash and one other extra time. Ill definitely slow down on it.

The guy said they put the sand in and i asked him because i didnt know when should I change the sand? And he told me not for a long time. Plus I was charged for sand.
Old 07-09-21, 06:20 PM
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re: Any not billiards pool experts here

Originally Posted by Decker View Post
I admit I only clicked on this link to see if it was swimming or billiards.

Sorry, my bad. 😀 Can someone fix title?
Old 07-09-21, 10:37 PM
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re: Any not billiards pool experts here

have you tried posting to troublefreepool.com?
Old 07-09-21, 10:56 PM
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Re: Any not billiards pool experts here

Wait this isn’t billiards?
Old 07-09-21, 11:33 PM
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Re: Any not billiards pool experts here

Itís snooker. No, wait, thatís billiards.

How about Ö

Pool foam. Multiple possible causes.
https://www.inyopools.com/blog/what-...ing-pool-foam/
Old 07-09-21, 11:44 PM
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Re: Any not billiards pool experts here

I'm not a billiards pool expert. I'm really not good at the sport at all.
Old 07-10-21, 05:33 AM
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Re: Any not billiards pool experts here

Originally Posted by djbrown View Post
have you tried posting to troublefreepool.com?
Never knew. Ill give it a try thx. 👍
Old 07-10-21, 09:49 AM
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Re: Any not billiards pool experts here

I'm not a billiards pool expert.
Old 07-10-21, 12:39 PM
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Re: Any not billiards pool experts here

Originally Posted by Deadman31 View Post
Based on that photo, it looks like they put DE (diatomaceous earth) in a sand filter.
Old 07-10-21, 12:41 PM
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Re: Any not billiards pool experts here

I'm not an expert in many, many things. I'll be happy to help!
Old 07-11-21, 11:51 AM
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Re: Any not billiards pool experts here

Originally Posted by sracer View Post
Based on that photo, it looks like they put DE (diatomaceous earth) in a sand filter.
Based on that photo, I'd be relentless with the people that obviously screwed it up.

I would be at their shop, where they couldn't ignore me, until they came out to figure out what was wrong.
Old 07-11-21, 01:17 PM
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Re: Any not billiards pool experts here

I'm a snooker spa expert. Close!
Old 07-12-21, 05:01 AM
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Re: Any not billiards pool experts here

Call an Exorcist
Old 07-12-21, 05:58 AM
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Re: Any not billiards pool experts here

I put some defoamer in and its mostly gone. I backwashed yesterday when pressure got up over 20 and no more soapy water shot out. I dont understand why this company refuses to help me. They have me on pay me no mind list.
Old 07-12-21, 06:01 AM
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Re: Any not billiards pool experts here

Originally Posted by eXcentris View Post
I'm a snooker spa expert. Close!



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Old 07-12-21, 12:54 PM
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Re: Any not billiards pool experts here

Originally Posted by Deadman31 View Post
I put some defoamer in and its mostly gone. I backwashed yesterday when pressure got up over 20 and no more soapy water shot out. I dont understand why this company refuses to help me. They have me on pay me no mind list.
So put them on the "no pay you" list.
Old 07-12-21, 07:45 PM
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Re: Any not billiards pool experts here

I did already pay for the filter. I wont be giving them any further business.

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