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PayPal problem, can anyone help?

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PayPal problem, can anyone help?

Old 11-16-20, 08:57 AM
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PayPal problem, can anyone help?

I can't log into my PayPal account online.

It seems impossible to reach a person thru the customer service phone number.

And the only way to reach customer service online is by first logging into my account, which I can't do.

Any advice?
Old 11-16-20, 09:24 AM
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Re: PayPal problem, can anyone help?

Have you looked at their help link?

What can I do if I can't I log in to my PayPal account?




https://www.paypal.com/uk/smarthelp/...log-in-faq1935
Old 11-16-20, 09:26 AM
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Re: PayPal problem, can anyone help?

When you try to log in, what happens?
Old 11-16-20, 10:11 AM
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Re: PayPal problem, can anyone help?

Originally Posted by Mrs. Danger View Post
When you try to log in, what happens?
It tries to send me a confirmation text to a now inactive phone number, and I can't update to a new number without logging in first.

Old 11-16-20, 10:24 AM
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Re: PayPal problem, can anyone help?

Before I started this thread this morning, I had called many times last week and was always told no customer service was available. This morning after more fails, I started this thread and then had an idea. I called and told the computer system that I wanted to open a dispute about a charge. This got me to a place where they offered to call me back, which they just did.

Anyways, I can't access the account. Their advice is to close it, cash it out, and open a new one.

Old 11-16-20, 10:26 AM
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Re: PayPal problem, can anyone help?

I think you should PayPal me all your money, then wait to hear back from me.








Just kiddin'








... you can ignore the second part.
Old 11-16-20, 10:57 AM
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Re: PayPal problem, can anyone help?

Do you have a debit card from Paypal that is attached to that Paypal account. You could call that number and they could connect you through to the other department.

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