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-   -   PayPal problem, can anyone help? (https://forum.dvdtalk.com/other-talk/651760-paypal-problem-can-anyone-help.html)

Count Dooku 11-16-20 08:57 AM

PayPal problem, can anyone help?
 
I can't log into my PayPal account online.

It seems impossible to reach a person thru the customer service phone number.

And the only way to reach customer service online is by first logging into my account, which I can't do.

Any advice?

Brian Shannon 11-16-20 09:24 AM

Re: PayPal problem, can anyone help?
 
Have you looked at their help link?

What can I do if I can't I log in to my PayPal account?




https://www.paypal.com/uk/smarthelp/...log-in-faq1935

Mrs. Danger 11-16-20 09:26 AM

Re: PayPal problem, can anyone help?
 
When you try to log in, what happens?

Count Dooku 11-16-20 10:11 AM

Re: PayPal problem, can anyone help?
 

Originally Posted by Mrs. Danger (Post 13843655)
When you try to log in, what happens?

It tries to send me a confirmation text to a now inactive phone number, and I can't update to a new number without logging in first.


Count Dooku 11-16-20 10:24 AM

Re: PayPal problem, can anyone help?
 
Before I started this thread this morning, I had called many times last week and was always told no customer service was available. This morning after more fails, I started this thread and then had an idea. I called and told the computer system that I wanted to open a dispute about a charge. This got me to a place where they offered to call me back, which they just did.

Anyways, I can't access the account. Their advice is to close it, cash it out, and open a new one.


Vibiana 11-16-20 10:26 AM

Re: PayPal problem, can anyone help?
 
I think you should PayPal me all your money, then wait to hear back from me.








;) Just kiddin'








... you can ignore the second part. :D

movieguru 11-16-20 10:57 AM

Re: PayPal problem, can anyone help?
 
Do you have a debit card from Paypal that is attached to that Paypal account. You could call that number and they could connect you through to the other department.


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