How to Build and Maintain a Community
#1
Moderator
Thread Starter
How to Build and Maintain a Community
Okay, my thread title is a little misleading. One single person or entity cannot "build" a community. They can only provide a framework for a community to gather around. In the real world, this is often a building such as a church or school. On the internet, it might be an forum or a social media network.
Communities are much like a living organism -- they can live, flourish, and even die. Ultimately, it's up to each individual member to decide how much they contribute. If nobody contributes, the community fades away, even if the framework is still there to support them. Certain members of the community may have more responsibility or leadership than others, but ultimately it's up to everybody. Internet communities are particularly fragile because anybody can leave at any time -- they just stop logging in.
These suggestions are very much skewed to individuals in an Internet community. Some can be applied to other communities as well, and some are targeted to community leaders.
I'm sure others can come up with additional bullet points and additions that are much better than mine.
Communities are much like a living organism -- they can live, flourish, and even die. Ultimately, it's up to each individual member to decide how much they contribute. If nobody contributes, the community fades away, even if the framework is still there to support them. Certain members of the community may have more responsibility or leadership than others, but ultimately it's up to everybody. Internet communities are particularly fragile because anybody can leave at any time -- they just stop logging in.
These suggestions are very much skewed to individuals in an Internet community. Some can be applied to other communities as well, and some are targeted to community leaders.
- Participate! If you just sit in the back of the room, or lurk, you aren't a member of the community...you're an observer. Nothing wrong with that, but if you want to see that community flourish you should be more involved.
- The world does not revolve around you. If you join a community expecting it to make sweeping changes to match your values and expectations, you're probably in the wrong place. For example, a teetotaller should probably not belong to a brewing club...and if he does it's a bit unreasonable to demand a ban on alcohol-related discussions because that violates HIS principles.
- Suggest changes and improvements. While it may be unreasonable to ask for a complete reworking, every community could stand to improve. Be vocal with your suggestions, but be reasonable, especially if they aren't all implemented (and they won't be).
- Don't create a "culture of fear". This applies to community leaders who should avoid being too restrictive towards people who have new ideas or suggestions. Listen to the people, every community can stand to improve. A culture of fear causes people to be silent and/or simply leave. This also applies to members of the community, who sometimes can "dogpile" on new members who may have differing opinions than the "group think".
- Rotate leadership. Sometimes perfectly nice and normal people can power-trip when given a little leadership. It's important for the good of the community that they be removed from such positions. Often, creating a rotation of leaders (term limits, elections, etc) can naturally help with this.
- Don't "corporatize". The more "corporate" your community is, the more vanilla it is, and the less incentive people have to join or stick around. This is something that's often hard to quantify, and is more of a "I know it when I see it" intangible.
- Don't be an asshole. This is probably the most important one for me, and it applies to leaders and community members alike. Guess what? In any community you're going to find people who disagree with you. Sometimes it's going to be on minor things, like abortion. Sometimes it's going to be on important things, like video game console allegiance. How you treat people who DON'T agree with you is more important than anything. Be cordial. Explain your viewpoint, but don't expect others to change. If you find yourself in the minority, don't play the persecuted victim. If you find yourself in the majority, don't shout down opposing views. It seems simple, but most of us do end up being assholes at least part of the time.
I'm sure others can come up with additional bullet points and additions that are much better than mine.
#8
DVD Talk Hero
Re: How to Build and Maintain a Community
If someone were to join a new internet forum, he or she would become a beneficial member by by following those suggestions.
#10
DVD Talk Hall of Fame
Re: How to Build and Maintain a Community
A problem with any established community is becoming too insular. One issue here is too many in-jokes and comments that come across as intimidating or hostile to a new member. The dilemma is that you can't point to any individual comment and say "this is harmful." They're all innocuous on the surface, but the totality of them makes it harder for someone to feel comfortable joining in and feeling welcome.
#12
Challenge Guru & Comic Nerd
Re: How to Build and Maintain a Community
Every community needs new blood from time to time to survive. If nothing else, members literally die off. And the name DVDTalk doesn't bring in new blood like it did in the past.
#15
DVD Talk Hero
Re: How to Build and Maintain a Community
A problem with any established community is becoming too insular. One issue here is too many in-jokes and comments that come across as intimidating or hostile to a new member. The dilemma is that you can't point to any individual comment and say "this is harmful." They're all innocuous on the surface, but the totality of them makes it harder for someone to feel comfortable joining in and feeling welcome.
It's the new members who join and immediately do a bunch of shit that riles everyone up that often face these problems. You don't have to spray your personality and viewpoints all over every thread. A little discretion and maturity goes a long way.
#18
DVD Talk Hero
#19
DVD Talk Legend
Join Date: Jan 2000
Location: The People's Republic of Boulder
Posts: 23,268
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Re: How to Build and Maintain a Community
No, there is too much. Let me sum up. Buttercup is marry' Humperdinck in a little less than half an hour. So all we have to do is get in, break up the wedding, steal the princess, make our escape... after I kill Count Rugen.
#24
DVD Talk Limited Edition
Join Date: Sep 2000
Location: outside Toronto, Canada
Posts: 6,917
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Re: How to Build and Maintain a Community
Whether this is a topic that should be discussed or not, we cannot talk about it here. This thread will be locked or deleted and the conversation will stop. Personally I'd rather it be allowed to run properly, with input from the Community allowed.
#25
DVD Talk Hero
Re: How to Build and Maintain a Community
I think online social networks have taken the wind out of the sails from forums like DVDTalk. This forum has gotten noticeably older in the past few years, as kids who've grown up on Facebook stay away from dedicated forums like this one.
DVDTalk could always go the 4Chan route and allow tentacle pornography.
DVDTalk could always go the 4Chan route and allow tentacle pornography.
