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Have you ever taken a cut in pay for a promotion?

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Have you ever taken a cut in pay for a promotion?

Old 08-16-06, 01:46 AM
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Have you ever taken a cut in pay for a promotion?

I've worked in call centers of one type or another since July 2001. I've been at my current job for a total of 4 years on the phone (incoming, work for a bank). I work overnight, which carries a sizeable differential. There's a position coaching new hires (taking escalated calls, doing 1:1s, leading meetings, looking at metrics, etc) that I'm applying for. However, I lose the shift diff, which for me means a $345 cut in monthly pay (after-tax calculation). That's pretty much the only negative. Positives? NO MORE CALLS (True, the escalated call here and there, but not plugged in on the phone taking call after call after call), and SLEEPING NIGHTS.

I took a volunteer 2-week fill-in position for the TDD (hearing-impaired) section that I started today. Spanish overnight (6-people team, I'm one of them) does TDD overnight, along with Spanish and English calls. I LOVE SLEEPING NIGHTS. I love being in the dark again. I sleep like a baby. And when I'm awake I'm not tired anymore like I'm all the time during my overnight shifts. So I'm discovering that working days agrees with me.

Has anyone here taken a cut in pay in order to move ahead? I've been told that my overnight position is always there for me if I want to come back. My manager is rooting for me. This may lead to other positions.
Old 08-16-06, 01:58 AM
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Take it. Looks like it will help you with your weight loss thing.
Old 08-16-06, 02:02 AM
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Originally Posted by elperdido
Take it. Looks like it will help you with your weight loss thing.

Strong agreement.


I take it you've mentioned the loss in pay?
Old 08-16-06, 02:38 AM
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I've been working overnights for years. It's not for everyone. I think you'll be better off during the day.

The whole cut in pay...that's tough one for me.
Old 08-16-06, 07:06 AM
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As an ex-bank phone answering peon, I thinking getting away from constant calls would be worth it. I switched to PC support for that same reason. You will have to deal with a higher percentage of angry callers though.

I would do it, if you can afford the $300 loss a month. That is $10/day, which to me is a bit right now. If you can swing it, do it!

P.S. - I thought you were working 911 dispatch?
Old 08-16-06, 07:20 AM
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do you *have* to take a cut?
couldnt you negotiate a raise in your salary for taking the promotion to match what you will be losing in diff?
Old 08-16-06, 07:52 AM
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Has anyone here taken a cut in pay in order to move ahead? I've been told that my overnight position is always there for me if I want to come back. My manager is rooting for me. This may lead to other positions.
Yes I have.

What kind of percentage is this? How long would it take you to make it back? Do you want the "other" positions?

Good luck!
Old 08-16-06, 08:59 AM
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I did front line tech support for 2 years before moving into the upper tiers and not having to answer calls anymore. If I hadn't moved up I would have moved on.

I was hired with a 10% shift differential for working 2pm-10:30pm, but after a few months my schedule changed to 11:30am-8pm. I kept my differential, even though those hired after me for the 11:30am shift didn't get one. I guess I got lucky, but if they need you in this position, I'd try to get met halfway.
Old 08-16-06, 09:00 AM
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Originally Posted by twikoff
do you *have* to take a cut?
couldnt you negotiate a raise in your salary for taking the promotion to match what you will be losing in diff?
It's a call center. I'm sure the pay is what it is. I don't mean that in a bad way but usually employment establishments like this have a pay scale and rarely can be negotiated.
Old 08-16-06, 09:07 AM
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There's usually not a pay increase until you get to manager (even supervisors make the same). I COULD make up 2/3 of what I'm missing if I move into a weekends or a mid-day shift (which I don't mind doing, I'd prefer to work weekends). That depends on availability, of course. Where I'm at, there's going to be a pay cut if you want to move out of it. Something good is that we see it a lot that someone gets promoted and within a year they get promoted again. At least this is a Spanish coaching position and I don't lose the Spanish diff (which would be an additional $230). I decided to either give the % or the amount, not both, and decided to go with the amount as being more representative.

Something else is that, if I leave the bank (which I'm not planning on doing, now I want to make it a career), managerial/coaching experience opens a tons more doors combined with everything else I have. I'm moving into the managerial ranks instead of just the worker ranks.

I left 911 on August 2004 and came back to my previous employer. I've been doing overnight for about 3 years and 4 months total (and some of my 911 time was spent on an overnight shift).

There is the issue of not being able to take college classes if I work days, but if I move into a weekends position I have 2 days a week that I can take classes, and there's always online classes. And the bank has adjusted my schedule in the past to allow me to take classes (they are big on family and education).

Last edited by GatorDeb; 08-16-06 at 09:19 AM.
Old 08-16-06, 09:13 AM
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my wife left for another job and a small cut in pay due to time difference

now she makes a lot more money

the worst thing you can do is judge an opportunity just by the money offered and not where it's going to take you in a few years. i know someone that took a job just because it offered a huge raise. a few months later the company went belly up. his old employer is still around.
Old 08-16-06, 09:25 AM
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Well it sounds like a similar situation to me.

I get a pay differential as I work out of town so much. I make more then those in the company at a higher position who do not travel.

If your pay is like mine, the pay differential is not part of your salary. In other words if I got a promotion to an area of the company that I did not travel, I would get a raise in my salary but lose all the pay differential (which is a LOT more then a promotional increase).

Your pay differential is based on you working odd hours. IMO this is sort of like a "hazard pay". It is like my pay differential for traveling. If you don't work the odd hours then you shouldn't get paid for it. So your question is, do you continue to put up with the odd hours for the added $$?

Depends. Do you see this as a job to get some added $$ or as a career? If a career then certainly take the promotion to continue to "work the system". If you are just looked for a much $$ as you can in a short time and plan on leaving anyway....stick with all the $$ you can.
Old 08-16-06, 09:28 AM
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I've taken a massive cut in pay before to "better" myself. But a cut in pay at the same company is not a promotion in my book. You are simply getting a "better" job. Not a promotion.

Promotion = Raise
(not promotion = better hours/job/title)
Old 08-16-06, 09:34 AM
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I want both a career and a lot of $$$

I'm 28, so I want to start settling down, and I've already spent 4 years here so I might as well. On December 07 I get my "retirement" (~$2800 now, grows with each paycheck) if I leave, so I'm staying until then. The company has tons of positions and I can move into tons of states. They are VERY good at moving people around. The hours are doable but after 1 day off the phone and 2 days on a days schedule, I'm realizing how straining nights really is. The thing is, no matter when I move, if I want to get promoted I'm going to lose money because of the shift diff (and it's unlikely I'll get promoted to a job that pays the same as base salary without moving around a bit first on the lower levels).

Being a bank, there are tons of things to do... forecasting, risk management, fraud (the prevention of it), financial analyst, mortgage specialist, etc. My medium term goal is forecasting and workforce managing. The good thing about the cut in pay is that it is one-time... I can move within positions and I'm guaranteed the same or more.

Being on the phone I have a ton of metrics - how much to the second of the 7.5 hrs (8 hrs - 2 15-min breaks) I'm on the phone, how closely to the second I follow my schedule, how long I spend off-the phone within calls, % of calls transferred, customer ratings, how long I talk, how long I place customers on hold, etc.

And of course there's all the categories of things you have to say on the phone... it's very scripted.

All that would be a thing of the past.
Old 08-16-06, 09:45 AM
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I would rather be more happy than make more money at this point in my life.

**Unless** that means you are going to lose sleep over not being able to pay your bills.

If you get on the right track, you might make more money again in the near future - or - if it is that bad, get a part time job to fill the gap. The key is to get on a road that leads somewhere, even if it means a pay cut.

I had a sort of similar decision to make years ago, but it wasn't quite the same. overtime @ 1.5 and double time were regular parts of my bi-weekly check. In other words, I never had a check that was just my straight 40 when I was an hourly person (that was for about 3 years, so it was like a normal part of my pay). A chance came up for me to move into an entry level management position, which meant salary no matter how many hours I worked.

I argued about all the money I was making in overtime to try and argue for a raise, it worked to a point. I would say that I ended up being only slightly behind financially (and I could afford it at the time), but I ended up way ahead in the long run gaining real life management experience and that one move basically started my career in a real job.

After about 1 year, I was making more money in straight salary than I ever made with overtime, and I was working less hours per week.


Bottom line - if the promotion has a future, it is worth suffering with less income for a little while (if you can).
Old 08-16-06, 09:50 AM
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I've taken a cut in pay for a promotion, and I've done the reverse too. Do whatever feels right at the time. Sounds like you've made up your mind already and are just waiting for someone to agree with your logic.
Old 08-16-06, 10:20 AM
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Deb, given your current goals, I'd advise you to take the job. Getting off the phones will help your sanity (it sure did for me when I was a phone flunky) AND, you can now live in a normal sleep-wake schedule (which will greatly assist your eating schedules as well, ie. better chance for weight loss). Those two things are worth money. You'd be paying for that with a loss in salary, but I think it's a fair price to pay. It's something worth buying. Go for it.
Old 08-16-06, 10:43 AM
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It seems like this promotion will make your life more enjoyable, I would take it as it will lead to better things in the future and have a positive impact on your life now.
Old 08-16-06, 10:57 AM
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Originally Posted by GatorDeb
I want both a career and a lot of $$$

I'm 28, so I want to start settling down, and I've already spent 4 years here so I might as well. On December 07 I get my "retirement" (~$2800 now, grows with each paycheck) if I leave, so I'm staying until then. The company has tons of positions and I can move into tons of states. They are VERY good at moving people around. The hours are doable but after 1 day off the phone and 2 days on a days schedule, I'm realizing how straining nights really is. The thing is, no matter when I move, if I want to get promoted I'm going to lose money because of the shift diff (and it's unlikely I'll get promoted to a job that pays the same as base salary without moving around a bit first on the lower levels).

Being a bank, there are tons of things to do... forecasting, risk management, fraud (the prevention of it), financial analyst, mortgage specialist, etc. My medium term goal is forecasting and workforce managing. The good thing about the cut in pay is that it is one-time... I can move within positions and I'm guaranteed the same or more.

Being on the phone I have a ton of metrics - how much to the second of the 7.5 hrs (8 hrs - 2 15-min breaks) I'm on the phone, how closely to the second I follow my schedule, how long I spend off-the phone within calls, % of calls transferred, customer ratings, how long I talk, how long I place customers on hold, etc.

And of course there's all the categories of things you have to say on the phone... it's very scripted.

All that would be a thing of the past.
IMHO, that sounds text book like you should take the promotion.

I understand what you mean by "wanting the $$". But if you have any desire to move up and thru the company, the earlier you start the better. Couple of things:

-taking the promotion shows the company something. That you are interested that you are flexible and are willing to do something different.
-even in my company those that get a pay differential are looked at differently. They think we get our money not for the job we do but for putting up with weird hours and travel. While in part this it true, no one handles weirder stuff or more unusual stuff any even more stuff then we do.
-taking the promotion will get you into a new circle of friend. You will get "exposed" to other people you may have never met or only said hi in passing. Now you will be in meetings with them, planning sessions, etc.

I'd take it...
Old 08-16-06, 11:30 AM
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Do it.
Old 08-16-06, 11:44 AM
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Oh we're looked at differently... everyone on days thinks we're lazy bums who do nothing and who can't hack it on days Management loves us though because pretty much all support departments are closed and we take care of everything... and me personally I have the added TDD experience which not a lot of people do.
Old 08-16-06, 12:06 PM
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Old 08-16-06, 01:12 PM
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I agree with Buford. Go work at Nike.
Old 08-16-06, 01:54 PM
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Just don't do it this way:

Old 08-16-06, 02:22 PM
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Yes, and it was worth it I guess. At the previous job I had a higher ceiling, but it wasn't guarenteed money. The job I moved to had more $ up front, but a lower ceiling. I wanted something a bit more stable......of course I left after 6 months, so

-p

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