Go Back  DVD Talk Forum > General Discussions > Other Talk
Reload this Page >

is there an ebay policy if your sent the wrong item ??

Other Talk "Otterville" plus Religion/Politics

is there an ebay policy if your sent the wrong item ??

Old 02-03-06, 02:19 PM
  #1  
Senior Member
Thread Starter
 
Join Date: Aug 2000
Posts: 852
is there an ebay policy if your sent the wrong item ??

So here's the deal. Last week I bid on a Sony PSP and win. The final price was $170 and $30 for shipping. I pay via paypal after the auction is over and I just need to wait patiently for my PSP to arrive.

Four days later, I get an email from the seller. He says he shipped me the wrong item (an iPod nano). This guy doesn't seem like a power seller by ebay standards. It looks to be a regular dude auctioning off some stuff. At the time I won the PSP, he had three auctions (the psp and 2 nanos).

So he writes me an email saying to return the nano and he'll send the psp when he receives the nano. I tell him I understand he can't ship the psp until the nano arrives, but I tell him he should refund the shipping costs to me upfront via paypal. He writes back saying he can't pay up-front for the shipping.

Basically we need to go on the "honor" principle here. In my books he should pay for the shipping mistake. It was his mistake, and as a buyer I have fulfilled my end of the agreement. However this guy doesn't seem to want do anything to rectify his mistake.

Any ever been in a similar situation ?? Does ebay have some sort of guideline or policy regarding such events ??

Thanks,
Jas
JHosk is offline  
Old 02-03-06, 02:27 PM
  #2  
DVD Talk Limited Edition
 
Dr. Henry Jones, Jr.'s Avatar
 
Join Date: Jun 2005
Location: My Car
Posts: 6,752
take him to small claims court
Dr. Henry Jones, Jr. is offline  
Old 02-03-06, 02:33 PM
  #3  
DVD Talk Godfather
 
The Bus's Avatar
 
Join Date: Aug 2001
Location: New York
Posts: 54,814
His fault. He pays for his mistake. I would send back the nano once I have the PSP if he reimburses for shipping later. If he pays for it now, I'll gladly send it now.
The Bus is offline  
Old 02-03-06, 02:41 PM
  #4  
DVD Talk Limited Edition
 
Join Date: Dec 2000
Location: Ytown, Ohio
Posts: 5,211
Yea he should definately paypal you the amount it will cost you to ship the nano back BEFORE you actually ship it back. If that don't work.. Take him to small claims court.
tbird2340 is offline  
Old 02-03-06, 02:50 PM
  #5  
DVD Talk Hall of Fame
 
Join Date: Oct 1999
Location: not CT
Posts: 9,614
If the guy with the PSP was smart, he'd say he received only his Nano.
BigPete is offline  
Old 02-03-06, 02:53 PM
  #6  
DVD Talk Legend
 
Mopower's Avatar
 
Join Date: Nov 2001
Location: The Janitor's closet in Kinnick Stadium
Posts: 15,726
I'd keep the nano. Sell it on ebay and make $10-$20.
Mopower is offline  
Old 02-03-06, 04:22 PM
  #7  
DVD Talk Limited Edition
 
namrfumot's Avatar
 
Join Date: May 2000
Posts: 6,409
Sue him
namrfumot is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.