PerryD

When they recommend a seat in response to one that you selected getting taken, all they have to do is hold that recommended seat for even just 5 seconds to give you time to add it to your cart to reserve it, instead you click immediately and you get denied with another recommendation, then click and get denied over and over. They finally let you in to get tickets, then you have to deal with their crappy selection process.

Decker

It's a terrible system. I gave taken to selecting a seat at the bottom of the selection page and have found It's much more likely to be available at check out than the ones towards the top.

story

I nabbed a pair of tickets. We aren't huge The Cure fans, but we like them well enough this should be fun. Plus, at that $21 price, it's hard to pass up! The Sucketmaster fees are a JOKE. It ended up at $12.52 each for us, which I guess is reasonable, but if it had remained the twice the price fee before Robert Smith advocated for fans, we'd probably not go.

I cant remember the last time I got in the cue for tickets right when it opened, so this was new to me. General admission tickets opened for our local show at 10:00am. I watched seats fade from blue to gray in real time. I'd select a pair of seats, only to be told "another fan" beat me to them. At one point, I pushed the back button one too many times and had to re-enter the cue. Everything where I'd been looking was sold out and now new sections were open. I got a pair there. Upper deck, yeah, and one of those sections parallel to the stage on the side, sure, but also much closer to the action than the original seats, so I'll take 'em.

This will be a fun surprise for my spouse and it's affordable, looking forward to it.

Cusm

Waited, was 781 in que for Dallas, and it was sold out. About to try Albuquerque.

Obi-Wanma

Also, these policies put in place aren't stopping anyone from scalping. I just way overpaid for 2 lawn seats on vivid seats, but it's for my baby girl.

Obi-Wanma

The three shows that I've tried were Taylor Swift, Beyonce, and this one.

Verified Fan is really only in place for high demand shows though. I've never had to do one for a "middle of the road" act.

dex14

Were you sent the tickets? Not counting a few select markets, they aren't supposed to be transferable.

Obi-Wanma

There are ways around everything. Supposedly you can transfer them if you sell them to another fan at face value. I don't know how you prove that you're selling them at face value though. It says that I won't get the transfer until 2 days before the show. I'll let you know how it works out. I trust that vivid will cover me if they don't deliver

dex14

The face value exchange is something done through Ticketmaster.

Obi-Wanma

Like I said, if I don't get them, I don't get them. Vivid will cover me. Usually there is some way that you can pass tickets to your friends so they don't have to wait for you for admittance to the venue though. There are lots of seats posted on Vivid. I do notice that there is nothing on Stub Hub or Seat Geek though, so we'll see.

My daughter is a huge fan though and this was all that she wanted for her birthday. She may not get another chance to see them.

DJLinus

It took a bit, but I got tickets for Merriweather Post Pavilion during the verified fan sale. I would've gotten really good seats, but got a black error screen when it was processing my seats. Went back, jumped around a bunch of suggested seats that weren't available until I snagged a couple. I've only seen the Cure live once, 30 years ago when they were touring to support Wish. I see that the other day they put out a t-shirt using some artwork from the "High" single, leading me to think the setlist might lean on a lot of tracks from that album. I really, really wish covid didn't kill their plan to play Disintegration in full. I would've paid top dollar for that.

I just got this email from TM:

It's kinda weird that they gave acknowledgment to Robert Smith in the midst of a standard refund notice. It's like them saying, "Yeah, *usually* we have you bend over and force our full service fee on you, but this time that guy helped you out a bit."

Obi-Wanma

Update, not sure how this works, but I got the tickets and they are valid ticketmaster verified fan tickets. All they did was send me links to add them to my mobile wallet, and I have them now.

So yes, people are successfully scalping tickets for these shows.

John Galt

I figured that's what you would get. I'm not tech savvy enough to explain this properly, but the workaround is to replicate the NFC code from the original tickets and send them as a weblink for you to add to your Apple Wallet. So the tickets in your wallet will send out the exact same code to the scanners as the original purchaser's would.

Yup, but prices are much higher than they would have been without the transfer restrictions.

Obi-Wanma

Yep, so all this fiasco did was lock fans out from even having the chance to buy tickets legitimately and force us to pay insane markups if we wanted to go.

Michael T Hudson

Got my 20 dollar refund for two tickets in Austin.

Cusm

After missing the presale, waiting on the wait-list, getting in que and missing the public sale, and once resales started with refreshing the site for 2 days and making 2 purchases, I was finally able to get 3 lawn seats in Dallas. Not the section I was hoping for, but I will finally get to see my all time favorite band so I am happy with that.