MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
#1001
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Yes I was able to check in fine.
They responded via chat fairly quickly. It seems that is the only way to request refunds now as the help section says only pay out of pocket if a customer service rep tells you too.
I haven’t been able to get an answer on why it declined. The theatre just upgraded their self service kiosks. I know there can’t be a way for them to know I was paying with MP but it’s just strange.
They responded via chat fairly quickly. It seems that is the only way to request refunds now as the help section says only pay out of pocket if a customer service rep tells you too.
I haven’t been able to get an answer on why it declined. The theatre just upgraded their self service kiosks. I know there can’t be a way for them to know I was paying with MP but it’s just strange.
Last edited by dex14; 03-29-18 at 09:29 PM.
#1002
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
I tried Sinemia last year. After 3 months the price tripled.
A few weeks ago I noticed that I was able to rejoin at the advertised New Customer rates. $15 for three movies. I bought one ticket, and it worked fine. Then tried another and it didn’t work. Still haven’t heard back from them. It’s a hassle. If it worked as promised, it’s a good supplement to moviepass for times when you want advance tickets or want to see something in imax/3D/etc
A few weeks ago I noticed that I was able to rejoin at the advertised New Customer rates. $15 for three movies. I bought one ticket, and it worked fine. Then tried another and it didn’t work. Still haven’t heard back from them. It’s a hassle. If it worked as promised, it’s a good supplement to moviepass for times when you want advance tickets or want to see something in imax/3D/etc
#1003
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Signed up for MP a week ago, and received our cards today. Pretty fast service.
Activated and used the cards tonight, no hiccups at all.
My only complaint is that my favorite local theater doesn’t allow reward points on MP purchases. I realize that policy is left up to the theater/chain, but it was still disappointing. So, I’ll just spend a bit less at the concession stand, I guess.
Activated and used the cards tonight, no hiccups at all.
My only complaint is that my favorite local theater doesn’t allow reward points on MP purchases. I realize that policy is left up to the theater/chain, but it was still disappointing. So, I’ll just spend a bit less at the concession stand, I guess.
#1004
DVD Talk Hall of Fame
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
I had a decline once. Successful check in on the app, but card declined at the register. I used the chat on the app, but didn't get a response for 3 days. Was told there would be no refund because I paid out of pocket before being authorized to. I guess I should have just stayed at the theater for days waiting.......
#1005
DVD Talk Legend & 2021 TOTY Winner
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
You can generally get around this by buying your tickets at the kiosk (if they have them) instead of the register.
#1006
DVD Talk Platinum Edition
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Used my moviepass at least 3 times this week with no issues. Catching up on everything during Spring Break...
#1007
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
#1008
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
#1009
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Unrelated to the rewards issue, I have to say that my wife's reaction to getting her card was kind of hilarious. She is actively looking for movies to go see, even movies I know she would NEVER have been interested in paying to see. Her new philosophy is "we can get tickets and go in, and if it's stupid, just leave".
#1010
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Interesting. I will try that tomorrow when we go see Tomb Raider.
Unrelated to the rewards issue, I have to say that my wife's reaction to getting her card was kind of hilarious. She is actively looking for movies to go see, even movies I know she would NEVER have been interested in paying to see. Her new philosophy is "we can get tickets and go in, and if it's stupid, just leave".
Unrelated to the rewards issue, I have to say that my wife's reaction to getting her card was kind of hilarious. She is actively looking for movies to go see, even movies I know she would NEVER have been interested in paying to see. Her new philosophy is "we can get tickets and go in, and if it's stupid, just leave".
#1011
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
I tried Sinemia last year. After 3 months the price tripled.
A few weeks ago I noticed that I was able to rejoin at the advertised New Customer rates. $15 for three movies. I bought one ticket, and it worked fine. Then tried another and it didn’t work. Still haven’t heard back from them. It’s a hassle. If it worked as promised, it’s a good supplement to moviepass for times when you want advance tickets or want to see something in imax/3D/etc
A few weeks ago I noticed that I was able to rejoin at the advertised New Customer rates. $15 for three movies. I bought one ticket, and it worked fine. Then tried another and it didn’t work. Still haven’t heard back from them. It’s a hassle. If it worked as promised, it’s a good supplement to moviepass for times when you want advance tickets or want to see something in imax/3D/etc
#1012
DVD Talk Hero
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Didn't the retraction by the CEO basically say they don't track your location unless you're actively searching for a movie on the app or checking in?
#1013
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
I’m assuming (I don’t know) the people they booted must have either left the app open and left the theater OR he is/was lying. Either is actually possible.
#1014
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Thanks for the tip. In this case, it didn't matter since we went straight from the box office to the theater auditorium, but I will keep that in mind when I do purchase tickets earlier in the day.
#1015
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Earlier? I thought you only had a 30-minute window from check-in to purchase?
This is just speculation on my part based on what was reported: I don’t think leaving and coming back was an issue (that’s understandable). It was people not going back or not staying for the movie. They were either just buying tickets to run up MP’s bill, re-selling the tickets, or exchanging the tickets for passes.
This is just speculation on my part based on what was reported: I don’t think leaving and coming back was an issue (that’s understandable). It was people not going back or not staying for the movie. They were either just buying tickets to run up MP’s bill, re-selling the tickets, or exchanging the tickets for passes.
#1016
DVD Talk Legend & 2021 TOTY Winner
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
You do, but if you want to, there's nothing stopping you from going to the theater at 10AM and buying tickets for an 8PM show. You just have 30 minutes to use the card after checking in, you don't have to buy a ticket to a show that starts within 30 minutes.
#1017
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
And that’s just what we did today.
#1019
DVD Talk Gold Edition
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
That’s what I’m wondering. I prefer IMAX showings and have decent access to them. Most of the time I will probably only get to 2-3 movies a month, so it sounds OK to me IF their product is more functional, customer service is better, and they aren’t such general fuck-wads as a corporation. Looking for some customer testimony though ...
Really dig down into their terms and you'll see they're not being honest at all. It isn't unrestricted, that's a total lie. You get *ONE* what they call deluxe ticket. Imax, Atmos, whatever. Your other two that month have to be regular movie tickets. I was all set to subscribe until I read that.
#1020
DVD Talk Hall of Fame
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
The only time I have ever gotten a decline with movie pass was at a kiosk. It declined every card I tried to use. Movie pass went through with no problems at the human counter.
#1022
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
Opened a chat for an issue on 3/21 ... got a reply today. Not a resolution, just a reply asking what theater and closing out the issue.
#1023
DVD Talk Hall of Fame
re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
lol. I think their chat "help" is just to collect data to fix future problems. Doesn't seem like it would help you in a current predicament at all.
#1024
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
#1025
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re: MoviePass... would it work for you? [UPDATE: THE DEAD SHALL RISE]
I received a reply to my second attempt today. They advised me the theater I am wanting to use is not “an approved theater” and instead provided me with three alternative theaters to visit ... all in California.