First-Stop blues
 

Has anyone ordered (or communicated) with First-Stop.com (France)? I ordered L'appartement from them, their site indicates that the order is being processed (translated via Babelfish), but the site has indicated this for a couple weeks. I tried emailing them twice (no response) and tried their online chat to no avail. I considered calling them but I don't speak French... Has anyone experience dealing with them? Can anyone help?