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Best Buy RZ $10 Loyalty Bonus Certificate

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Best Buy RZ $10 Loyalty Bonus Certificate

Old 12-17-10, 11:24 AM
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Best Buy RZ $10 Loyalty Bonus Certificate

Got this in my email today and went to BB RZ and printed the certificate. Be on the look out for this email or check your RZ account.

EDIT: expires on 12/25/2010

From email:

Here's a little something in appreciation of your loyalty this year–a $10 bonus certificate¹. All you have to do is print it at MyRZ.com, and use it at BestBuy.com® or any Best Buy® store.
Old 12-17-10, 11:42 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Even if you don't get the email it should be there. I have 10 in mine and i didn't get an email.
Old 12-17-10, 11:54 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I had $20 in mine? Issued on 12-15-10, expires on 12-25-10. I never would have noticed it by then without this thread - THANKS!
Old 12-17-10, 12:02 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I had $10 in mine as well. I never would have known. Thanks OP!
Old 12-17-10, 12:30 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

i got 110 points but 250 equals a $5.00 coupon....guess i am not lucky
Old 12-17-10, 12:36 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by mooovies View Post
i got 110 points but 250 equals a $5.00 coupon....guess i am not lucky
This isn't based on the amount of points you accumulated. My balance is 29points and wouldn't doubt that this is for the year, but I've been a member since 2004.
Old 12-17-10, 01:09 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I've been a Premier Silver member for two years and I didn't get shit.
Old 12-17-10, 01:14 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Just checked and I have the $10 coupon.

I would have never known, thanks OP!
Old 12-17-10, 01:31 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I had a $10 cert!

But I also received an email from BB telling me that (which I almost deleted because I thought it was just junk). Whew!
Old 12-17-10, 01:55 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by 12thmonkey View Post
But I also received an email from BB telling me that (which I almost deleted because I thought it was just junk). Whew!
I very nearly did the same. At a glance, I thought there was some fine print that made it $10 off a large purchase or something.
Old 12-17-10, 02:18 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by 12thmonkey View Post
I had a $10 cert!

But I also received an email from BB telling me that (which I almost deleted because I thought it was just junk). Whew!
Likewise. A very nice surprise.
Old 12-17-10, 02:24 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I havent gotten anything yet... what the hell.
Old 12-17-10, 02:31 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Bullshit, I haven't received anything. People at Blu-ray.com are reporting that they heard from their Customer Service that the loyalty bonus certificates are actually for members who HAVEN'T shopped at the store in a while. The longer it's been, the higher your cert. I sent Customer Service an email voicing my displeasure. Hopefully they make this right.
Old 12-17-10, 03:54 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I also got a $10 gift certificate in my email and I rarely shop Best Buy anymore. My sister who shops there on a regular basis has not yet received a gift certicate. That's pretty bogus.
Old 12-17-10, 04:04 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by zombeaner View Post
I've been a Premier Silver member for two years and I didn't get shit.
Same here. What a bunch of bullshit.
Sounds more like an unloyalty bonus to me.
Old 12-17-10, 04:32 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by Kory View Post
Bullshit, I haven't received anything. People at Blu-ray.com are reporting that they heard from their Customer Service that the loyalty bonus certificates are actually for members who HAVEN'T shopped at the store in a while. The longer it's been, the higher your cert. I sent Customer Service an email voicing my displeasure. Hopefully they make this right.
That makes sense, sort of.

No certificate for me. Then again my last purchases there were during Black Friday.
Old 12-17-10, 05:08 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by Kory View Post
Bullshit, I haven't received anything. People at Blu-ray.com are reporting that they heard from their Customer Service that the loyalty bonus certificates are actually for members who HAVEN'T shopped at the store in a while. The longer it's been, the higher your cert. I sent Customer Service an email voicing my displeasure. Hopefully they make this right.
I got $20, so this might be right. I haven't shopped there for a long time, ever since they changed their policy and the point expire at the end of the year. I didn't normally shop enough to make that worthwhile. But with that change, it made it even less appealing to shop there.

But it still worked in a way. I did buy something from them.
Old 12-17-10, 05:26 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Got the e-mail but nothing in my account, odd
Old 12-17-10, 09:23 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I think I'll call them and whine a little.
Old 12-17-10, 09:37 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Checked my account and got $20 certificate.

I think this is geared toward people who aren't regular shoppers. I can't remember the last time I bought something from BB. It must have been at least over a year ago. That probably explains why the regular shoppers aren't getting any.

It worked as I just purchased a Panasonic BD65 player online for $80 + tax.
Old 12-17-10, 09:57 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by sleepyhead55 View Post
Checked my account and got $20 certificate.

I think this is geared toward people who aren't regular shoppers. I can't remember the last time I bought something from BB. It must have been at least over a year ago. That probably explains why the regular shoppers aren't getting any.
This is probably it. I got the $20 certificate but haven't purchased anything for years.
Old 12-17-10, 10:41 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Called their reward zone customer service this evening and was on hold for about 15 minutes. Upon getting through, I mentioned to the rep that I had heard about a Christmas promotion whereby one receives rewardzone points. She puts me on hold twice and then says I should have received notification for a $10 rz certificate.

She then mentioned she had no idea about the promotion and I was like the third caller to inquire on her night shift there. The certificate would be in my account within 3-5 days and will be good for 90 days instead of expiring at Christmas. I would recommend those who inquire to be very polite and cheerful. It seems like Best Buy corporate did a poor job communicating this promotion, even to customer service. While it would have been nice to receive a $20 certificate, I'll take $10 and leave it be. Premier Silver members deserve $20 imho, as that is the proper thing to do.
Old 12-17-10, 11:16 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Just got off of the phone with CS and also got offered the $10 RZ GC with 90 days to use it. She told me I could submit for the $20 but they would need to escalate it and have them "review" it and it could take about 7-10 days before I hear anything. But she did tell me that I still could receive the email for the gift card because they are being sent out through this sunday.
Old 12-17-10, 11:27 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I'll wait a few days and see if I get an email. If not, I'll give 'em a call on Sunday.
Old 12-18-10, 01:21 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

$10 certificate for me.

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