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Best Buy RZ $10 Loyalty Bonus Certificate

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Best Buy RZ $10 Loyalty Bonus Certificate

Old 12-18-10, 01:49 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I didn't get shit either and have spent a few thousand dollars this year at Best Buy. I'm going to call those pricks and tell them that they should at least give me the 10 dollar certificate.
Old 12-18-10, 08:38 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by dsa_shea View Post
I didn't get shit either and have spent a few thousand dollars this year at Best Buy. I'm going to call those pricks and tell them that they should at least give me the 10 dollar certificate.
yeah, same here. been a premiere silver for a few years. eh. if you get the thing and have to use it by the 25th, I don't know if I want to deal with the hassle of going into the store this week.
Old 12-18-10, 09:47 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I'm going to call and say something (don't worry, I'll be polite )...I've been a RZ member since the day I heard about the program, and I can't even remember how many years ago that was. And I've easily spent enough there for the last few years that I've been a Premiere Silver for the last three, I believe (maybe four).

Hmmmm.

EDIT: Just got off the phone with them, and they gave me something (he didn't say how much it would be, but said he'd attempt to make it $20), but it may not show up for a day or two, according to the rep I spoke to. Took me less than five minutes talking time on the phone (15 minutes on hold, though). Give it a shot if you didn't get anything; it's free money, you know.

Last edited by Lemmy; 12-18-10 at 10:29 AM.
Old 12-18-10, 09:52 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I never got this.. but they have been so good at giving me extra points for the bizarrest of things.. (one time I got 1000 points just because I called .. they said it was "for my time"..) ... I am not going to sweat this one...
Old 12-18-10, 10:34 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

i emailed them....today
Old 12-18-10, 11:20 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I didn't get shit.

Originally Posted by Kory View Post
Bullshit, I haven't received anything. People at Blu-ray.com are reporting that they heard from their Customer Service that the loyalty bonus certificates are actually for members who HAVEN'T shopped at the store in a while. The longer it's been, the higher your cert. I sent Customer Service an email voicing my displeasure. Hopefully they make this right.
The folks on Cheapassgamer are reporting that the $10 is for those that haven't bought anything since early November, and the $20 is for those that haven't made a purchase since March.
Old 12-18-10, 11:36 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by Michael Corvin View Post
I didn't get shit.



The folks on Cheapassgamer are reporting that the $10 is for those that haven't bought anything since early November, and the $20 is for those that haven't made a purchase since March.
Cripes, that sounds like some kinda non-loyalty-award.
Old 12-18-10, 11:51 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I'm on the phone right now and it said that the wait is greater than 20 minutes. I want my credit so I'm waiting it out.
Old 12-18-10, 12:19 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Nice.
Yeah, I haven't gotten anything either. Spend about 400 first week of December and a little more in November.

I guess Best Buy is taking the credo "it's harder to get a customer than to keep one" to heart and are working on getting them in. Especially since they're pretty much the only widespread big box electronics retailer nowadays. Between this, and the Reward Zone points expiration debacle, I guess BB likes urinating on their hardcore customers. I bought the Kinect and three games a while ago at basically full price, and wasn't too worried about the intervening sales because of the points and bonus points, but since they're adding insult to injury with stuff like this, I might rebuy from Amazon for 25.00 total less and return the BB ones.
Old 12-18-10, 12:22 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

After about a 20 minute wait I'm getting 750 points credited to my account. It was worth my time while watching Outlander to land 15 dollars in certificates. Thanks to the OPs of this deal! I wish I would have gotten it without having to call but the extra 5 bucks made it ok. Still a bit silly for them to use the word loyalty with this promotion.
Old 12-18-10, 12:26 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by Lemmy View Post
And I've easily spent enough there for the last few years that I've been a Premiere Silver for the last three, I believe (maybe four).
Has Silver status been around that long? I would have sworn it was only the past 2 years.
Old 12-18-10, 12:40 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I didn't getone, so I shot off an email this morning to see if they'll make good. I'm a Silver member, dammit. I expect something.
Old 12-18-10, 01:10 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by Maxflier View Post
Has Silver status been around that long? I would have sworn it was only the past 2 years.
Yeah, it might only be two years, I'm not sure.

All I know for sure is that I've been in the RZ program for a long frickin' time, and that I've qualified for PS status since that part of the program started, too.
Old 12-18-10, 02:57 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I got a $20 and I havent bought anything all year. Of course their website is down for maintenance.
Old 12-18-10, 11:14 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I e-mailed them tonight. If that doesn't work I'll call them.
Old 12-18-10, 11:32 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by cdollaz View Post
I e-mailed them tonight. If that doesn't work I'll call them.
And if that doesn't work then take them off your Christmas card list.
Old 12-18-10, 11:47 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Originally Posted by dsa_shea View Post
And if that doesn't work then take them off your Christmas card list.
I took them off when they changed the store layout a few months ago.
Old 12-20-10, 01:06 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Thanks OP! Found a $20 one in mine. Wooooo Hoooooo! Shoppin' time! Got 5 days.!
Old 12-20-10, 02:03 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Nada for me.
Old 12-20-10, 09:45 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Nothing for me
Old 12-20-10, 10:00 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

Nothing here either
Old 12-20-10, 11:31 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I never did get anything, either, even though I phoned and was told something was forthcoming.

Except...I did get a little emailed survey to fill out, asking how well the issue I called about was handled.

Hmmmmmm....
Old 12-20-10, 11:41 AM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

This sounds more like a marketing ploy than a loyalty reward, as such they should have named it something different.
Old 12-20-10, 12:25 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I checked my account and found $20 in mine. Thanks for posting as I would never looked. thanks again.
Old 12-20-10, 02:54 PM
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Re: Best Buy RZ $10 Loyalty Bonus Certificate

I called today and was on hold for only a few minutes. When the rep got on the phone I explained to her how I had heard people were receiving $20 Loyalty Certificates and that they were being sent out via email on a rolling basis through the weekend. Since it was Monday, I figured I would give them a call and check to see if I had earned it or would be receiving one as well. She had me verify some information, said it didn't look like I had received and/or was qualified, but as a courtesy she was going to credit my account the $20 in points. I thanked her for her help and that was that.

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