neiname

I just called TIVO at @ 877-367-8486 to cancel my $12.95 monthly service and they offered to move me to $6.95/month if I stayed. I told them that there were cheaper alternatives from my cable company and price was an issue. Took a total of about 5 minutes.

ClarkKentKY

I'm too scared to try it. What if they call my bluff and cancel my service?

ClarkKentKY

WORKED! Kickass. neiname you are my favorite Dvdtalk member this month

"Ussually we just keep this for people who have more than one tivo, but since you've been a member for a while (3 months???) we'll let you in on it"

Told him my cable company started offering DVR and i was just after the cheapest option. Put me on hold for a second and gave me the 6.95. Worked like a charm. Said it was permanent too.

Thanks again for the heads up!

neiname

Then you did what I did 6 months ago. "Oh nevermind I'll just keep it" -click-

Glad to see it worked out for you as well.

ShawnMercury

ReplayTV still $0 a month for life..... or until they go bankrupt.

marty888

The Cable TV industry is obviously affecting the price structure in a big way. For many people, the service as provided through cable will be sufficient, and they don't have to purchase a seperate item to take advantage of the service.

I think Tivo may be in trouble over the long haul.

neiname

Tivo's been in trouble for a while (look at the stock price) but I still think it has the best interface out there.

rfduncan

Yeah - I'm happy to pay what I'm paying for what I'm getting!

kayak99

Free for life?

I thought it was $12.95 per month or $299 for life.

Am I missing something?

Trelach24

With my negotiating skills I'd end up paying like $18 a month.

JLB

trying right now.....I'll update shortly...

Worked for me...I basically said I have been a customer for 3 years and was wondering if there are any customer loyalty discounts.......

Chew

Early ReplayTV models built the price of monthly service into the cost of a unit from the beginning. Once they saw what TiVo was doing and being successful with, they changed. Maybe consumers believed TiVo was "cheaper"? People with early models (like Showstopper) are still getting service "free".

Head

Didn't work for me...though I have 2 tivo's (1 at 12.95/mo and 1/6.95)

She said the best they could do is the rewards program ("which is on our web site, blah blah") and the multi room discount which you already have.

I guess this is a good deal if you have 1 tivo...

namlook

Thanks so much for posting this. They offered me the $6.95 right away. They also said if I get a new series TIVO at some point I can transfer the $6.95 price to the new machine. Great deal since this is for life as long as you own any TIVO.

mugwump

Thanks, worked like a charm. I just said that I was thinking of switching to my cable company's lower cost DVR and they put me on hold for a few seconds and came back the $6.95 offer. Between that and the lower Netflix fees I'm saving $132 a year.

On the downside, this "deal" smells of desperation and I'm worried that the lifespan of the TiVo service can now be counted in months rather than years. Hope I'm wrong.

kayak99

Okay, thanks. I had not heard of that. Looks like some got some great deals!

Another question. How would people figure it was cheaper to pay $12.95 per month than $299 for life, or is it because the life of the machine might not make it so?

I am still waiting for my cable company to get their dual drive pvr's out. It will only be a buck a month but they are taking a very long time to get the software from TV Guide. (according to them)

Ben732

DNNA just changed the monthly fee policy, if you have more than one unit, even if one of the units has lifetime service, the 2nd unit gets billed at $6.95/month.

So you can either have 2 monthly subscription units billed at $12.95/mo for the 1st and $6.95/mo for the 2nd, or like me, have a unit with lifetime service (like a showstopper) and have your second unit be billed at $6.95/month

More info at: http://www.digitalnetworksna.com/sup...v/multifaq.asp

I love my Replays... don't think I could watch TV without them!

kvrdave

Derrich

Didn't work! damn Tivo rep called my bluff. He said they only give discounts for multiple systems. When I floated the cable company's DVR he came back with the line that Tivo is better than the cable DVR.

Argh. I'll try again later this week and come out and say I want to cancel. But if I lose my Tivo and have to go with Cox's dvr, then I'm, gonna track down the thread starter and make him feel my pain.

D

fjser

Called earlier today, asked when my membeship would expire if I cancelled today. Gentlement at first wasn't offering anything, then asked why I was switching to cable. Said cost, and he instantly offered the lower rate.

I've been a member for 3 years, not sure if that had anything to do with the ease of getting the offer.

For those of you worried about trying this, you do realize you could call and sign back up the next day right? I mean, they aren't gonna blacklist the serial number of your tivo or anything.

Trelach24

"Hi Tivo? Yeah that cable DVR SUCKS! I'm back"

namlook

What have you got to lose? If they cancel it just call back 10 minutes later and start up the service again.

Soapstreet

Called today and told them that I was wanting to cancel and go to my local cable DVR because it was cheaper. The rep immediatly asked if $6.95 would work for me.

Worked like a charm.

Thanks neiname, you rock!

Red Dog

That's what I was wondering. The first Replay I bought (in Dec 2001), which I got relatively cheap off ubid.com came with lifetime included. When I bought a 2nd Replay (in March 2003), the lifetime option was a no-brainer.

dcprules

Thanks a ton, everyone. It just worked like a charm, and now my bill was practically cut in half. YAY TIVO!