Go Back  DVD Talk Forum > DVD Discussions > HD Talk
Reload this Page >

Lord of The Rings on Blu-Ray in 2010!

HD Talk The place to discuss Blu-ray, 4K and all other forms and formats of HD and HDTV.

Lord of The Rings on Blu-Ray in 2010!

Old 07-08-12, 11:38 AM
  #526  
DVD Talk Legend
 
Join Date: Oct 2001
Posts: 19,729
Received 664 Likes on 461 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by xage
Why stolen? it was clearly "Printed" on the mechanics and rules.
It's funny that this is coming up 2 years after the fact due to a bumped thread. However...

The "Notes" section on the deposit certificate is specifically referring to getting a refund on an unredeemed certificate, to the amount of the $5 deposit. As you had apparently already used the certificate for purchasing a steelbook, nothing in that notes field applied to you.

You opened the steelbook, and as far as I know, Best Buy isn't supposed to do refunds on opened items. What's worse, is that you returned it without everything it came with; notably an unused $50 gift card. If you included the drained gift card in the return, then you were clearly aiming to deceive the return department, who likely couldn't easily verify whether the gift card was used or not. The $50 gift card was for the person who bought and owned that steelbook, and your right to use it was forfeit the moment you decided to return the steelbook.

Just because you got away with it doesn't mean you didn't do anything unethical.
Jay G. is offline  
Old 07-08-12, 12:36 PM
  #527  
DVD Talk Platinum Edition
 
Join Date: Jul 2005
Location: Sunny California
Posts: 3,109
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

You dont know how to read

1. Specifically referring to an unredeemed certificate? Yeah right, it clearly shows the word "redeem" refers to the "trilogy set" not the empty steelbook

2. Yes, I opened it - but it doesnt constitute opening the steelbook is non refundable. Take note, on the mechanics of the rules - its about the "receipt" not the steelbook

3. Are you creating new rules for the $50 certificate? thats funny... trying to be defensive on something you have no clue.

Dude, for info - after presenting my evidence to American Express, with no doubt my right as a consumer and my understanding about the Law are all done in legal matters.

Now that youre creating a new set of rules (based from your ridiculous understanding) I suggest, go back to consumer 101.

Unless, youre a Best Buy associate in profession and cannot withstand consumers like me?



Originally Posted by Jay G.
It's funny that this is coming up 2 years after the fact due to a bumped thread. However...

The "Notes" section on the deposit certificate is specifically referring to getting a refund on an unredeemed certificate, to the amount of the $5 deposit. As you had apparently already used the certificate for purchasing a steelbook, nothing in that notes field applied to you.

You opened the steelbook, and as far as I know, Best Buy isn't supposed to do refunds on opened items. What's worse, is that you returned it without everything it came with; notably an unused $50 gift card. If you included the drained gift card in the return, then you were clearly aiming to deceive the return department, who likely couldn't easily verify whether the gift card was used or not. The $50 gift card was for the person who bought and owned that steelbook, and your right to use it was forfeit the moment you decided to return the steelbook.

Just because you got away with it doesn't mean you didn't do anything unethical.
P.S. - Define "Unethical"? Are you telling me youre understanding is "right" and "just" and you are better than Bestbuy, SideShow Collectibles and American Express? - All I can say, your understanding about legality is Narcissistic in nature (funny)...

I just followed the all the set rules and my consumer rights were granted back by three business establishments - Best Buy, Side Show Collectibles and American Express. All of which were processed to a proper documentations, receipts and by law.

Last edited by xage; 07-08-12 at 12:46 PM.
xage is offline  
Old 07-08-12, 01:30 PM
  #528  
DVD Talk Legend
 
Join Date: Oct 2001
Posts: 19,729
Received 664 Likes on 461 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by xage
You dont know how to read

1. Specifically referring to an unredeemed certificate? Yeah right, it clearly shows the word "redeem" refers to the "trilogy set" not the empty steelbook
My bad. It's been several years, so I didn't realize/remember that the steelbook was separate from the disc set.

Originally Posted by xage
2. Yes, I opened it - but it doesnt constitute opening the steelbook is non refundable. Take note, on the mechanics of the rules - its about the "receipt" not the steelbook
I would say that you taking advantage of the gift card included in the steelbook constitutes it being non-refundable. Did you tell the Best Buy CS representative when returning it that you had used the $50 gift card that was included?

Originally Posted by xage
...after presenting my evidence to American Express
How was AMEX involved? You mentioned getting a partial refund as store credit, and then getting the rest charged back to your credit card. Did you initiate a chargeback with AMEX? What was the reasoning for Best Buy to only give you a partial credit. This was only over the $5 deposit, right?


Originally Posted by xage
Are you telling me youre understanding is "right" and "just" and you are better than Bestbuy, SideShow Collectibles and American Express?
I think in this instance, I have more facts on hand than any of those companies had, so my perspective is better than any of them, yes.

For Best Buy, they issued you the steelbook in the expectation of either you going through with the pre-order and purchasing the set when it came out, or returning the intact steelbook for a refund of your deposit. If Best Buy didn't fully refund you, then there must've been a good reason for doing so.

For SideShow Collectibles, they included the $50 gift card for those who pre-ordered and bought the full set. However, they had no way to verify before you used the card that you were going to go through with the preorder, so they were trusting that you and the majority of people wouldn't abuse it.

For AMEX, I'm still not sure how they're involved, but if you requested a chargeback of the balance that Best Buy didn't refund, then AMEX was likely depending on your being a honest customer in terms of your dealings with Best Buy. They likely favor trusting the customer over the merchant, and they pass the chargebacks onto the merchant, who has to pay for them.


Did you tell Best Buy or AMEX that you had used the $50 gift card inside the steelbook before returning it?
Jay G. is offline  
Old 07-09-12, 08:40 AM
  #529  
DVD Talk Special Edition
 
Join Date: Nov 2008
Posts: 1,609
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by xage
Define "Unethical"?
You don't have to contort yourself into an overly-complicated explanation here. You spent a gift card that was part of a product, the rest of which you returned for a full refund. It wasn't yours to use because you received a refund for it. Dirt simple and you know it.

Last edited by Doctorossi; 07-09-12 at 10:11 AM.
Doctorossi is offline  
Old 07-09-12, 09:27 AM
  #530  
DVD Talk Special Edition
 
Join Date: Sep 2001
Location: Austin, TX
Posts: 1,608
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

As a merchant, 95% of the time you get an AMEX chargeback, you're fucked. They almost always take the consumer's side, right or wrong.
RobLutter is offline  
Old 07-09-12, 10:47 AM
  #531  
DVD Talk Platinum Edition
 
Join Date: Jul 2005
Location: Sunny California
Posts: 3,109
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by Jay G.
For AMEX, I'm still not sure how they're involved, but if you requested a chargeback of the balance that Best Buy didn't refund, then AMEX was likely depending on your being a honest customer in terms of your dealings with Best Buy. They likely favor trusting the customer over the merchant, and they pass the chargebacks onto the merchant, who has to pay for them.


Did you tell Best Buy or AMEX that you had used the $50 gift card inside the steelbook before returning it?
Yes, Bestbuy is aware that I opened the steelbook so does Amex.

If you read my previous post (I marked the one in "Red" which is Damaged) - thats why it was "Opened"

And the reason why Amex got involved, Bestbuy gave me a "Gift Card" instead of the monetary credit card tender I paid.




Originally Posted by xage
Anyone here opted to get a refund back from their pre-ordered LOTR steelbook at Bestbuy?

What I did were:

- I kept the receipts
- I opened one steelbook (damaged one),
- I made use of the $50 Sideshow Collectibles gift card
- I bought 10 pieces of this figure stand



- I got myself some freebie swags from Sideshow mailed separately from my order



- I went back to Bestbuy with the slipcard of the opened LOTR preordered steelbook and requested refund (make sure to emphasize the "Notes" section)



- Got my refund back (one batch of the refund was credited as a store credit, the other batch was charged back to my credit card)

xage is offline  
Old 07-09-12, 10:51 AM
  #532  
DVD Talk Platinum Edition
 
Join Date: Jul 2005
Location: Sunny California
Posts: 3,109
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by Doctorossi
You don't have to contort yourself into an overly-complicated explanation here. You spent a gift card that was part of a product, the rest of which you returned for a full refund. It wasn't yours to use because you received a refund for it. Dirt simple and you know it.
Insecure that I won the case, and you werent able to do it to yourself? I did not contort myself - I just did the proper way getting what is worth for me.

Funny, how you resurrected a 2 yr old thread Oh, for your enjoyment... see my other previous post related to it:

Originally Posted by xage
This is probably the most screwed-up release by Bestbuy

1. It is a steelbook where the coverart is made out of sticker

2. A fat jumbo steelbook

3. Majority of the steelbook's craft is made out of plastic than steel

4. It was originally scheduled for release at March 7 until they moved it to March 2 of this yr.

5. Its an opposing side of availibility among various Bestbuy stores some were able to get a huge quantity of it while others were 0 availability.

6. The change of availibility resulted to major retraction from Bestbuy:

Spoiler:
Dear _ _ _ _,



Thank you for your recent Lord of the Rings Trilogy steelbook case (sku# 9794135) order on BestBuy.com.

Due to a system error the steelbook case appeared on our website before it was supposed to. As a result, your order will be canceled; however, it will be available starting on Sunday, March 7, 2010 where it will be part of a pre-order offer with the Blu-ray version of The Lord of the Rings Trilogy. The offer will work as follows: pre-order the Blu-ray version of The Lord of the Rings Trilogy and receive The Lord of the Rings Steelbook case for free. Note you must add both items into the Cart to receive this offer. If you are interested in this promotion please visit BestBuy.com this Sunday to place an order for this offer.

Please note there is a limited supply on the steelbook case so place your order early!

If you have any questions please call us toll-free at 1-888-BEST BUY (1-888-237-8289) and our customer care agents can assist you.

We are sorry for any inconvenience this may have caused.





Thank you for shopping at BestBuy.com,


7. I tried pre-ordering once again from the site, despite showing availability this is what showing at their system:

Spoiler:
1 Lord Of The Rings Trilogy Pre-Sell Steelbook - Blu-ray Disc units are not available at the store you have selected. Please return to your cart to reduce the quantity, select a different store or remove this product.


8. Strong susceptibility to Dent, Bubble, surface scratched or peeled (due to strong gumtype adhesive placed) - so if shipped huge chances it might be damaged.

9. You'll end up getting Trashed leftovers upon using the Sideshowcollectibles Giftcard.

10. Chances are for those who got a purchase pass of March 7 (upon not getting it last March 2) its a Hit & Miss (50/50) chances.


Oh well, its the enjoyment of Steelbook Hunting

xage is offline  
Old 07-09-12, 11:09 AM
  #533  
DVD Talk Legend
 
Join Date: Oct 2001
Posts: 19,729
Received 664 Likes on 461 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by xage
Yes, Bestbuy is aware that I opened the steelbook so does Amex.
That's not what I asked. I asked if they knew that you had used the $50 gift card that was included in the packaging.

Originally Posted by xage
If you read my previous post (I marked the one in "Red" which is Damaged) - thats why it was "Opened"
From what I read, it sound like you knew it was damaged before you opened it, so there was no need to open it, except for you to use the $50 gift card before returning it.

Originally Posted by xage
And the reason why Amex got involved, Bestbuy gave me a "Gift Card" instead of the monetary credit card tender I paid.
So Best Buy gave you a $5 gift card, and then you complained to AMEX to get the full $5 chargeback? Did you return the Best Buy gift card then?

Originally Posted by xage
Funny, how you resurrected a 2 yr old thread
He didn't. JeffTheAlpaca bumped the thread.
Jay G. is offline  
Old 07-09-12, 11:27 AM
  #534  
DVD Talk Special Edition
 
Join Date: Nov 2008
Posts: 1,609
Likes: 0
Received 0 Likes on 0 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

Originally Posted by xage
Insecure that I won the case, and you werent able to do it to yourself?
Case? I don't even know what you're talking about.

You spent the gift card and returned the rest of the contents for a refund. The end.

Originally Posted by xage
I just did the proper way getting what is worth for me.
Right. You decided (through some self-serving convolutions of your mind) that you were entitled to the gift card, despite being issued a full refund for the product, so you took the card and are now trying to justify it by elaborating on and on about all the reasons you disliked the product. Well, you received recompense for your dissatisfaction with the product in the form of a full refund of your purchase. Of course, you didn't seem to have any problem with the gift card part of the product.

Originally Posted by xage
Funny, how you resurrected a 2 yr old thread
Funny how I didn't.

Funny how you think it would be relevant if I did.

Funny how you seem to imply there's a statute of limitations on bragging about theft.

Doctorossi is offline  
Old 07-09-12, 11:30 AM
  #535  
DVD Talk Hero
 
namja's Avatar
 
Join Date: Oct 1999
Location: In Transit, HQ
Posts: 25,054
Received 23 Likes on 12 Posts
Re: Lord of The Rings on Blu-Ray in 2010!

There's NO reason to bump this thread. If another discussion on the Blu-ray set is needed, WITHOUT arguing about theft, then feel free to start a new thread. Thank you.

namja
Moderator, DVD Talk Forums
namja is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Your Privacy Choices -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.