Amazon.com HD-DVD Player Gift Card!
#76
DVD Talk Limited Edition
I e-mailed them and got a positive response within an hour or so. I got $100 credit added to my account for the two players I bought in 2007.
Combine this with the $100 I got from BB for the two XBox 360 add-ons I flipped (along with the free box sets), and I wound up with $200 in credit from my forray into HD DVD.
Combine this with the $100 I got from BB for the two XBox 360 add-ons I flipped (along with the free box sets), and I wound up with $200 in credit from my forray into HD DVD.
#77
DVD Talk Gold Edition
Originally Posted by Tracer Bullet
I had a little trouble getting this. I sent an email, they responded by saying they couldn't find an HD DVD player purchase on my account.
So I called them, and at first the CSR had no idea what I was talking about and put me on hold. Then he came back and said it was valid, but he couldn't find a player purchase on my account. I gave him the order number, and he put me on hold again. When he came back, he told me that the player I bought wasn't part of the promotion (an HD-A2, so... yeah, no). I told him to read me the list of eligible players, and he then realized his mistake and put me on hold again to issue the GC.
Not really happy with that, but eh. I have Juno and The Lives of Others coming to me on Blu-Ray now.
So I called them, and at first the CSR had no idea what I was talking about and put me on hold. Then he came back and said it was valid, but he couldn't find a player purchase on my account. I gave him the order number, and he put me on hold again. When he came back, he told me that the player I bought wasn't part of the promotion (an HD-A2, so... yeah, no). I told him to read me the list of eligible players, and he then realized his mistake and put me on hold again to issue the GC.
Not really happy with that, but eh. I have Juno and The Lives of Others coming to me on Blu-Ray now.
#79
DVD Talk Legend
I emailed them last night, had the $50 PC emailed back to me by the time I woke up. Don't know how long it took, but it was quick enough for me.
I don't know if this has been mentioned or not, but when you get your $50, it will come in a standard Amazon "your order xxx-xxxxxxx-xx has shipped" email IIRC (I can't access my hotmail account from work). Don't be confused by the subject line, or toss it aside, it'll look just like every other order confirmation email you've ever received from Amazon.
Also, as they're sending a Promo certificate instead of a standard GC, you can't "store" it in your Amazon account. You have to redeem it manually when you make your next purchase, and I honestly don't recall what happens if you make an order for less than the certificate's face value - I don't think Amazon makes "change", do they?
I don't know if this has been mentioned or not, but when you get your $50, it will come in a standard Amazon "your order xxx-xxxxxxx-xx has shipped" email IIRC (I can't access my hotmail account from work). Don't be confused by the subject line, or toss it aside, it'll look just like every other order confirmation email you've ever received from Amazon.
Also, as they're sending a Promo certificate instead of a standard GC, you can't "store" it in your Amazon account. You have to redeem it manually when you make your next purchase, and I honestly don't recall what happens if you make an order for less than the certificate's face value - I don't think Amazon makes "change", do they?
#80
DVD Talk Legend
Originally Posted by Tracer Bullet
Then he came back and said it was valid, but he couldn't find a player purchase on my account. I gave him the order number, and he put me on hold again. When he came back, he told me that the player I bought wasn't part of the promotion (an HD-A2, so... yeah, no).
#81
DVD Talk Hall of Fame
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Originally Posted by kenbuzz
Also, as they're sending a Promo certificate instead of a standard GC, you can't "store" it in your Amazon account. You have to redeem it manually when you make your next purchase, and I honestly don't recall what happens if you make an order for less than the certificate's face value - I don't think Amazon makes "change", do they?
#82
DVD Talk Gold Edition
Weird...but fine. I e-mailed them and asked them about the promo code (my words), and got this response:
I'm not sure what they meant by "The promotional code was e-mailed to you however, it wasn't delivered."
Either way, I guess it's time to "buy" some DVDs!
Greetings from Amazon.com.
I'm sorry for any inconvenience you have had with this promotional certificate.
I have checked your order # 104-xxxxxxxx-xxxxxx and see that you do qualify for this promotion.
The promotional code was e-mailed to you however, it wasn't delivered.
We certainly didn't intend for this to happen. This situation was the result of a technical error, and I'm truly sorry for the inconvenience.
I have redeemed this $50.00 promotional certificate to your account.
Please note, the balance of promotional certificate funds can't be viewed in Your Account, but should be visible during the order process.
When you place your next qualifying order, on the payment section of our online order form, you should see that any eligible promotional funds have been automatically applied to your order.
Please note that any promotional funds used towards your purchase are not refunded.
I'm sorry for any inconvenience you have had with this promotional certificate.
I have checked your order # 104-xxxxxxxx-xxxxxx and see that you do qualify for this promotion.
The promotional code was e-mailed to you however, it wasn't delivered.
We certainly didn't intend for this to happen. This situation was the result of a technical error, and I'm truly sorry for the inconvenience.
I have redeemed this $50.00 promotional certificate to your account.
Please note, the balance of promotional certificate funds can't be viewed in Your Account, but should be visible during the order process.
When you place your next qualifying order, on the payment section of our online order form, you should see that any eligible promotional funds have been automatically applied to your order.
Please note that any promotional funds used towards your purchase are not refunded.
Either way, I guess it's time to "buy" some DVDs!
#83
DVD Talk Legend
Originally Posted by LASERMOVIES
After the GC code is entered into your account it is stored and can be used later. I was able to use it on 2 different orders. If you don't use it all the remaining balance should remain for your next purchase or purchases until the balance is zero. If you cancel an order the GC will go back into your account again. I would assume it would remain available until the exipiration date of the GC. Amazon does give "change" on what is not used.
#84
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Originally Posted by kenbuzz
Ah, but therein lies the rub. Amazon didn't send a GC, they sent a PC - a "Promotional" Certificate, which can't be redeemed until the time you place an order. I tried exactly what you recommended this morning - no dice.
Last edited by Laser Movies; 04-11-08 at 01:52 PM.
#85
DVD Talk Legend
Ah! Good to know - unused PC balance is converted to a GC and stored for future use. Wasn't trying to nit-pick, but the devil is in the details, dontchaknow?
I've got my eye on:
$17.95 Hot Fuzz HD DVD
$15.99 Forbidden Planet HD DVD
$15.99 Mutiny on the Bounty HD DVD
Total = $49.93
I've got my eye on:
$17.95 Hot Fuzz HD DVD
$15.99 Forbidden Planet HD DVD
$15.99 Mutiny on the Bounty HD DVD
Total = $49.93
#86
DVD Talk Special Edition
Join Date: Nov 1999
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I didn't receive an e-mail with the code, so I e-mailed Amazon customer service, saying I had heard about the $50 gift certificate for HD-DVD player purchases, but had not received one. I gave my order number and date, and thanked them for the program...
Within a few hours. I got:
====================
Greetings from Amazon.com.
I am sorry to hear about the difficulty you had while using the $50.00 promotional code.
To correct this problem, I have redeemed the $50.00 code and added the $50.00 amount to your account. The balance of promotional certificate funds can't be viewed in Your Account, but should be visible during the order process.
When you place your next qualifying order, on the payment section of our online order form, you should see that any eligible promotional funds have been automatically applied to your order.
=======================================
Sure enough, I couldn't see the Gift Certificate balance when I viewed My Account, but, when I placed items in my cart and began to check out, it was deducted.
Got ID4 blu-ray + Deep Space Nine: S5 DVD for about $14...
Within a few hours. I got:
====================
Greetings from Amazon.com.
I am sorry to hear about the difficulty you had while using the $50.00 promotional code.
To correct this problem, I have redeemed the $50.00 code and added the $50.00 amount to your account. The balance of promotional certificate funds can't be viewed in Your Account, but should be visible during the order process.
When you place your next qualifying order, on the payment section of our online order form, you should see that any eligible promotional funds have been automatically applied to your order.
=======================================
Sure enough, I couldn't see the Gift Certificate balance when I viewed My Account, but, when I placed items in my cart and began to check out, it was deducted.
Got ID4 blu-ray + Deep Space Nine: S5 DVD for about $14...
#89
DVD Talk Hall of Fame
Originally Posted by kenbuzz
Hmmmm.... maybe I should "have a problem" with the Promo code too????
I have no idea what the problem was, but it kept telling me to make sure that I typed it in correctly, while all the whole time I'd simply been cutting and pasting it into the box.
Really glad now that it didn't work actually!
#91
Suspended
Originally Posted by Numes
Weird...but fine. I e-mailed them and asked them about the promo code (my words), and got this response:
I'm not sure what they meant by "The promotional code was e-mailed to you however, it wasn't delivered."
Either way, I guess it's time to "buy" some DVDs!
I'm not sure what they meant by "The promotional code was e-mailed to you however, it wasn't delivered."
Either way, I guess it's time to "buy" some DVDs!
#92
DVD Talk Hero
Originally Posted by Numes
Weird...but fine. I e-mailed them and asked them about the promo code (my words), and got this response:
I'm not sure what they meant by "The promotional code was e-mailed to you however, it wasn't delivered."
I'm not sure what they meant by "The promotional code was e-mailed to you however, it wasn't delivered."
#93
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Originally Posted by Tracer Bullet
I got a similar line from my CSR. Something to the effect of "we tried to email you, but it didn't go through". I'm assuming they mean they got a bounceback message, which seems odd, but whatever.
Luckily we have this forum! Otherwise I'd never know to as customer service for this. Thanks!
#94
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amazon
I used my gc on my order for the ultimate matrix hd and i am legend hd. I opened my matrix set and there was 2 cases showing the matrix revolutions. But 1 of them did have the right movie in it (matrix reloaded).
#96
Political Exile
Thinking about using my certificate on Wii Fit.