Numanoid

I called for a replacement mailer on December 19th and still haven't received it. Should I be worried?

MrStayPuft

I'd love to see pics!

Filmmaker

Not quite yet. I called on Dec. 8 and got my mailer on Jan. 3.

Lt Ripley

I called one day after you, and I'm still waiting as well.

MadonnasManOne

It's funny, but, I called yesterday, because I had still not received my corrected discs. The lady I spoke to said my corrected discs were "shipped out" on January 2nd. I checked my mail, today, and there they are! I am so happy! Now, my collection is complete.

While I had the lady on the line, I asked where I should call to get information about my posters I sent in for. She gave me some other toll-free #. I called it, and it just rang busy. Anyway, I'm still waiting on those. Hopefully next week!

ericmylad

In regards to the last post, I'm glad you were able to get such a definite response from the Warner rep. When I called, all they would tell me was that they THOUGHT they had received my old discs and that my replacements would be sent out in 7 to 10 days. That was on the 2nd. Maybe I should try to call them back and talk to someone who knows what the hell they're talking about.

TheMovieman

^ I would wait to call them (again) until maybe Tuesday. I had called on Thursday and got that "7-10 days" crap and mine came today (Saturday). It might be on its way but you never know when it'll get there when it comes to USPS...

AJAX

I received my replacement discs this past weekend. However, they gave me two copies of both discs. Anyone else get sent two copies?

MisterHowie

I just sent off my Superman I; I guess I'll see what comes back and post if it's two copies instead of just the one.

J.P.V.

Any interest in trading or selling your extra set?

BabyBomber#1

Posters just arrived (I'm in NJ btw). Package appears undamaged. Nothing left to worry about.

Derek

RocShemp

Well I called them today and they say they haven't received my original discs yet. Apparently they feel that since I live in PR it takes a long time. Odd given that other correspondence I've made to the US has taken two weeks at most to arrive. Glad I sent my envelope insured, just in case.

b0bafett

I got my replacement discs today. I sent mine in right before Christmas...I think the 22nd or 23rd.

ericmylad

Well it just keeps getting better. Imagine my excitement when I open up my mailbox and see an envelope from Warner. Finally my replacements have arrived. However upon opening the envelope, which is very flexible for having 2 discs in it, I discover that I have received ANOTHER MAILER.
What in the hell is going on? Time to make a phone call.................

ericmylad

After calling Warner yet again, I finally got a rep that knew what was going on. She said she wasn't sure why I got another mailer. ( The # in the corner is different than my first one). However she did tell me my new discs were sent out on the 3rd so they should be here this week. Keeping my fingers crossed............... For those still waiting for your mailer, they are obvoiusly still sending them out so don't lose hope.

freshticles

oh boohoo...i would love to even get a mailer...fuck warner bros

Ginwen

Maybe you got mine. I finally called and they had forgotten a digit on my address, but it's been around 2 weeks so I'll be calling again if it doesn't get here very soon.

OldBoy

well, i called on the day of release, what Nov. 28? and i finally got them!!...my mailers that is
so off it will go tomorrow. i know they are pre-paid, but will it go faster if i pay for 1st class on these or can you not get extra postage on a prepaid velope?

DirkUSA

I received my DVDs from Warner today. I only sent STM in, because the S3 DVD in my set was already the correct one, but they send my a copy of each.
I live outside of Albany, NY.

Dirk

Daniel14

My replacement discs arrived today (I mailed defectives in on Dec.18), and my Superman poster set (from the mail-in offer) came yesterday, so Warner is slowly getting back into my good graces. Overall the replacement process wasn't too long considering the amount of customers needing exchanges and the holidays being a factor in mail slowdown. The fact remains that quality control still seems to be a big problem with DVDs.

DJariya

Just got my posters today. I think I mailed them off the week the DVD was released, so it did take awhile, but I'm happy. I have my replacement discs and I got my Superman replica posters and January is not even over yet.

By the way, how are any of you going to display your posters? Are any of you sticking thumb tacks in them or is there a better way to display these? I don't think I'm really in the market to buy a really huge and expensive frame for all 5 posters.

Daniel14

Right now I'm storing them in the tube they came in until I can get some picture frames for them. I must admit they were quite a deal considering what even reprints cost on memoribilia websites. Overall the Ultimate Edition set was quite a deal despite the exchange hassle.

majorjoe23

Crap, I just saw that for the posters you need the receipt, which I tossed. I got this as a gift, if my grandma sent me a print out of her Amazon confirmation, would that work?

Rammsteinfan

Took 9 days from getting the mailer to getting the new discs today. Came in perfect condition. Thanks WB!

Brent L

I got mine in the mail today.